App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GorillaDesk Logo

Write a review

A simple yet powerful solution for field-service companies.

(10)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

GorillaDesk Pricing, Features, Reviews and Alternatives

GorillaDesk product overview

Price starts from

49

Per month

Other

What is GorillaDesk?

Introducing GorillaDesk—a simple yet powerful software solution for field-service companies.

Key benefits of using GorillaDesk

GorillaDesk has everything you need to transform your business. From office management to field operations (and everything in between), we’ve got you covered.

Here are some of our favorite features:

• Client Manager: Tired of dealing with index cards and spreadsheets? It’s time you stop managing your contacts in silos. GorillaDesk makes it easy to track every detail of your professional relationships.

• Estimates: When you send a good-looking estimate, you tell prospects your work will look even better. GorillaDesk helps you generate custom estimates, track their status, and automatically follow up.

• Scheduling: GorillaDesk makes your life easy. With just a few clicks, you can create a job, choose a customer, and assign it to your team. This is job scheduling simplified!

• Routing: Cut your route planning time in half. GorillaDesk helps you build and customize your routes with a few clicks – job statuses, buffer times, starting locations, and more are taken into consideration.

• Invoicing: Don’t waste another second manually creating invoices or chasing people down for money when you can automate your entire billing process in just a few minutes with GorillaDesk.

• Email & SMS: Communicate with your customers before, during, and after the job. Remind them about upcoming appointments, let them know when you’re on the way, and follow up when the work is done.

• Customer Portal: Provide industry-leading service by allowing your customers to view quotes, check appointment details, pay invoices using a credit card, and so much more—all from your Customer Portal.

• Online Reviews: You know how important reviews and word-of-mouth are for your business. GorillaDesk makes it easy to request reviews and send customers to top review sites.

All of these features (and many more) are waiting for you inside GorillaDesk . . .

Start Your 14-Day FREE Trial Today!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Webinars
Documentation
Live Online
Videos

GorillaDesk pricing information

Value for money

4.8

/5

273

Starting from

49

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

GorillaDesk features

Functionality

4.6

/5

273

Total features

78

8 categories

Most valued features by users

Reporting & Statistics
Third-Party Integrations
Data Import/Export
Alerts/Notifications
Billing & Invoicing
Reporting/Analytics
Mobile Access
Electronic Payments

Functionality contenders

GorillaDesk users reviews

Overall Rating

4.8

/5

273

Positive reviews

98

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.68/10
Rating distribution

5

4

3

2

1

238

30

2

1

2

Pros
My experience has been great I purchased this when I first started my business and it’s been my best investment.
I love how easy this product is to use and the amazing customer service that is given. Any question that I have is easily answered by their team.
Minimal learning curve, powerful, off site storage of customers, awesome integration, works flawlessly on multiple platforms, easy to train users, great reports.
Cons
The only one problem that I have encountered, has been the condition where weather, or telecommunications failure has not allowed me to contact the main software server directly.
I paid in full for this software and after using it for 6 months it’s really just garbage. I was told there is no refund of unused months available.
That your limited on the mobile app from the desktop version.

Overall rating contenders

AvatarImg
AvatarImg

Mark S.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

G. Desk has consistently outperformed any other software we have tried

Reviewed 6 years ago

G Desk comprises are scheduling, records, some book keeping, product planning, reports, & we are not even currently using 100% of it's options.

Pros

G Desk innovates constantly, & has added numerous features since we began using it. They have an internal system that "polls" users for desired new content, & an impressive turn around in making those changes happen.

Cons

My least favorite thing is connectivity in remote regions. However, they have an offline mode now, so that has largely been mitigated.

TM
AvatarImg

Travis M.

Environmental Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Love this software!

Reviewed 5 years ago

Gorilla desk helps keep me organized and in compliance with state requirements for reporting chemical usage.

Pros

I like how easy it is to use and the price. There are other software options that are much more expensive and clunky!

Cons

I do not like that it doesn't feature integration with Sentricon.

MB
AvatarImg

Michael B.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Was told it was easy to learn it's not...

Reviewed 6 years ago
Pros

No pros were added to this review

Cons

It's not great. I think it's over priced for what I have to use it for. Just need it to print tickets monthly and can't do that without extra charges for more stuff I don't need. It's ridiculous.

NB
AvatarImg

NATHAN B.

Environmental Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great for Businesses just starting out

Reviewed 5 years ago

Overall it is great and has saved us money. We haven't had any issues with it.

Pros

I love how simple it is, it does everything I need. I like that I don't need a separate app to add new customers.

Cons

I would like to be able to mass text or mass email our customers.

JH
AvatarImg

Joshua H.

Chemicals, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

New Company

Reviewed 3 years ago

My overall experience with gorilla desk is excellent.

Pros

I like most about this software is the ease of use. It took me less than a week to learn and fully operate.

Cons

There is no diagram in the system that I can use for termite graphs.

GorillaDesk FAQs

Q. What type of pricing plans does GorillaDesk offer?

GorillaDesk has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of GorillaDesk?

GorillaDesk has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does GorillaDesk support?

GorillaDesk supports the following languages:
English


Q. Does GorillaDesk support mobile devices?

GorillaDesk supports the following devices:
Android, iPad, iPhone


Q. Does GorillaDesk offer an API?

No, GorillaDesk does not have an API available.


Q. What other apps does GorillaDesk integrate with?

GorillaDesk integrates with the following applications:
Zapier, Stripe


Q. What level of support does GorillaDesk offer?

GorillaDesk offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support

Related categories