IDEXX Neo vs Covetrus Pulse

Covetrus Avimark

ezyVet

DaySmart Vet

Cornerstone Software

Hippo Manager

ezvetpro

Compare IDEXX Neo and Covetrus Pulse based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Cornerstone from IDEXX is versatile, feature-rich software that can be customized to meet your every need. 

AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, medical records management, and more.

Next-generation cloud-based software that transforms, innovates, and automates the way vets run their practices.

IDEXX Neo is the cloud-based practice software that is intuitive to use, easy to learn and built to make switching simple.

Access Controls/Permissions

Alerts/Notifications

Appointment Management

Appointment Scheduling

Automated Scheduling

Billing & Invoicing

Calendar Management

Charting

Client Management

Coding Assistance

Communication Management

Confirmations/Reminders

Credit Card Processing

Customer Database

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Decision Support

Document Management

Document Storage

Drag & Drop

Electronic Payments

Email Reminders

Historical Reporting

Imaging and X-rays

Inventory Management

Invoice Management

Live Chat

Mobile Access

Multi-Location

No-Show Tracking

Patient Records Management

Payment Processing

Prescription Processing

Real-Time Reporting

Reminders

Reporting & Statistics

SMS Messaging

Task Scheduling

Template Management

Third-Party Integrations

Workflow Management

IDEXX Neo

Linux

Web-based

Windows

iPad

iPhone

Veterinarian/Owner

My biggest complaint is that they will not let me type in a date when doing date entry for birthdays vaccine reminders. It is a drop down calendar and it is horrible.

I love that this software is accessible anywhere. I also really like the ease of use and the ability to be truly paper free.

Office Manager

There are several things that I love about IDEXX Neo. First, the ease of use with integrated training is great.

Idexx neo customer support has always been polite and helpful trying the best they can to resolve problems. Can use any computers you want- mac or PC.

Owner 

It's perpetually updated for no extra cost and it's very inexpensive. Those are great but their customer service is really excellent.

Auto Finance Underwriter

I have be happy with the customer service and the way the company learns my scoring model. I also enjoy being able to text the customer through the program.

Veterinary Doctor

User friendly app, was happy in using this app for my regular practice.

Veterinarian

Inability to change items/order of items on consults without deleting, cannot send complete record (consults, files, results) as one document, and difficult to edit templates.

Manager

We switched from Idexx Cornerstone to Neo because it is cloud based and inexpensive. We have been happy for the most part.

Owner/veterinarian

This has made my business more efficient even after a few months of use. I am so glad that I made the change to this software.

Neo provides a greater efficiency that what I was previously using. It is self intuitive how to use the software and my technician was able to start using it easily.

Practice Manager

Neo was easy to implement, their conversion team was thorough and helpful.

I also love that there is no down time for updates, as the system is cloud based-this also eliminates the need for expensive servers and their replacement.

No whiteboard built in, editing of estimates/invoices, overwriting when other users are in the record.

Owner/Veterinarian 

Ease of use, integration with our lab equipment, integration with smartflow.

So far all the new roll outs have been positive.

Owner/Practice Manager

Lastly, integration with other software is very limited. Software for client communication and education that is compatible with Neo is almost non-existent.

No standardized way to input phone numbers so searching a client by phone number is impossible.

IDEXX Neo screenshot: Appointment Scheduler: At-a-glance view of your day, appointment status and type.

IDEXX Neo screenshot: Appointment Hover: Review reason for visit or create a consult or estimate with one click.

IDEXX Neo screenshot: Practice Dashboard: Real-time, graphical view of key practice performance metrics.

IDEXX Neo screenshot: Built-in Texting: Text clients right from Neo.

IDEXX Neo screenshot: Patient Record: Neo puts patient information and key tasks right where you need them.

IDEXX Neo screenshot: Results Screen: View complete diagnostic history, trend results, share, or access IDEXX Clinical Decision Support.

IDEXX Neo screenshot: Order Tests: Search the IDEXX Reference Laboratory menu in seconds and add tests with a single click.

Freelancers

Small Business

Ezvetpro is an online veterinary practice management software from ezOfficeSystems Ltd. offering marketing, accounting and analytics features

DaySmart Vet provides easy-to-use practice management software to automate tasks, streamline workflows, and improve communication.

Hippo Manager is easy to use, cloud based veterinary practice management software. It serves as the central nervous system for hospitals, integrating patient data with labs, client communication and more. It's simple to learn and improves profitability. $119 per month, per full time veterinarian.

Meet Covetrus Pulse, the industry’s first all-in-one vOS. With Covetrus AI, save 6+ hours a week*, streamline visits, and auto-generate SOAP notes, all while focusing on delivering exceptional patient care. And it's all at no extra cost!

Accounting

Activity Dashboard

E-Prescribing

Electronic Signature

Patient Portal

Self Service Portal

SOAP notes

Status Tracking

Treatment Planning

Covetrus Pulse

Android

Office Manager 

I love the easy of this program. I love that I can pull up the program on my cellphone if we at a house call or the power goes out at the clinic.

Owner, DVM

We were very impressed with the reporting features, the ease of keeping patient records, and the ease of learning how to use the software. Having gone from no practice software to eVet was seamless.

We have had a lot of issues with the printing, the dymo label printer would just stop working for no reason and the printers would not work from time to time and we had to trouble shoot them a lot.

The other con would be the inability to store Clients Credit Card numbers, it is high in demand. Printers and label makers are incompatible with Google Chrome - so we often have troubles.

manager

The customer service and trainers have been awesome. We are very happy with software.

Hospital Administrator

The accounting is horrible. It is near unusable to reconcile your daily charges.

Our team was able to easily and quickly catch on to how it works and the intricacies. Love the ability to add or subtract (activate and deactivate) settings and reports, it is very easy.

We love the fact that eVet is cloud base and has a chat button. We do not have to spend a lot of time on the phone trying to get help with certain issues/situations.

Owner/Veterinarian

Easy to customize and customer support is very helpful and friendly.

Practice Owner

Reporting functionality is terrible. Several of their reports simply don’t work (and they acknowledge this but still have them as an option to select.

owner 

Very easy to use and a lot of helpful features for medical records and client communication. Have tried others and this one is definitely the most user friendly in my opinion.

I love how easy Pulse is to navigate, I feel Pulse is very user friendly.

Hospital Manager

Overall, the transition has been great. It has improved my room turnover time, accuracy of invoices, and integrates with my in-house lab machines.

Owner

Can access from any computer or your smart phone. Been happy with out selection.

Practice owner

Boarding, inventory, and customer service are terrible. The constant changing of the graphics make the product almost unusable.

This is a good product for the money for a smaller practice. We have outgrown it considerably (do not have days in end to work through data spreadsheets).

Allows us to integrated automated payments for our monthly wellness plan customers. Also love that it's cloud based and accessible anywhere.

Cost per month for the software is very reasonable. It was easy to learn and my whole staff was competent on the platform within days.

IDEXX Neo vs Covetrus Pulse Comparison (2026)

IDEXX Neo

Covetrus Pulse

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives