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Instinct Science vs Meropet Comparison (2026)

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Good recommendations?

Instinct Science logo

Instinct Science

Meropet logo

Meropet

Overview

Instinct is the new cloud-based operating system for the modern veterinary hospital: a full electronic medical records and practice management system.

MeroPet is a cloud-based veterinary practice management system that helps clinics and animal hospitals manage patients, medical records, appointments, vaccinations, billing, inventory, lab reports, reminders, and daily operations from one centralized platform.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

24

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

238

5

4

3

2

1

217

19

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5.0

3

5

4

3

2

1

3

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

“We had some confusion when first using the system with processing payments but we quickly worked with the support team and they helped us with a SOP to prevent this problem from happening”
KO

Kelsey O.

RVT

“Our medical team is able to customize templates to their preferances and finds the integration with our medical services and referral partners seamless. ”
MW

Michelle W.

CEO

“The anesthesia charting for accurate monitoring, the whiteboard feature for inhospitality patient care, and the ability to put in orders and have them be math-checked to reduce potential incorrect dosing.”
AA

Ares A.

RVT

Pros

Not enoughreviews yet

Cons

“Also occasionally, the lag time for the "tagged to" symbol to appear on a patient's chart is slow, so multiple coworkers have started to work on the same patient without realizing it.”
MM

Megan M.

ICU and ECC CVT

“The rest of the PIMs is a little more clunky and the medical records sent to other hospitals are cluttered and a bit harder to interpret.”
JW

Jonah W.

Veterinarian

“Toggling back and forth can cause some time delay when toggling between treatments to fill out discharges.”
AS

Amber S.

Vetereinarian

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features41
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Client Management
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Customer Database
  • Dashboard
  • Data Import/Export
  • Document Management
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Employee Database
  • Employee Portal
  • Employee Profiles
  • For Healthcare
  • Historical Analysis
  • Historical Reporting
  • Imaging and X-rays
  • Inventory Management
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Multi-Location
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Performance Management
  • Physician Management
  • Prescription Processing
  • Progress Tracking
  • Real-Time Data
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • SOAP notes
  • Self Service Portal
  • Status Tracking
  • Surveys & Feedback
  • Task Scheduling
  • Template Management
  • Third-Party Integrations
  • Treatment Planning
  • Workflow Management
  • Total features48
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Client Management
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Customer Database
  • Dashboard
  • Data Import/Export
  • Document Management
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Employee Database
  • Employee Portal
  • Employee Profiles
  • For Healthcare
  • Historical Analysis
  • Historical Reporting
  • Imaging and X-rays
  • Inventory Management
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Multi-Location
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Performance Management
  • Physician Management
  • Prescription Processing
  • Progress Tracking
  • Real-Time Data
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • SOAP notes
  • Self Service Portal
  • Status Tracking
  • Surveys & Feedback
  • Task Scheduling
  • Template Management
  • Third-Party Integrations
  • Treatment Planning
  • Workflow Management

Integrations

  • Total integrations4
  • Cornerstone Software
  • IDEXX Neo
  • PetDesk
  • Talkatoo
  • Total integrationsN/A
  • Cornerstone Software
  • IDEXX Neo
  • PetDesk
  • Talkatoo