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Mandarin M5 vs Surpass Comparison (2026)

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4.6

Wix

4.4

Good recommendations?

Mandarin M5

Surpass

Overview

Mandarin is a web-based library management system targeting smaller private & public facilities with support for cataloguing, circulation & inventory management

Surpass is a library automation software designed to help public, corporate, church, museum, and school libraries handle cataloging and circulation of books.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

500

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

Value for money

Ease of use

Features

Customer support

85%

would recommend this app

4.8

129

112

Value for money

Ease of use

Features

Customer support

94%

would recommend this app

Pros

“Update the manual not only the video tutorials.”

ana r.

Librarian Director

“I saved over $12,000 over other systems and working in public schools every dime you save can go toward books for the library.”

Ann L.

Librarian

“The ability to quickly download catalog records from Library of Congress or other libraries is extremely helpful. Whenever I need to create a record that can't be downloaded, an exceptional template is available. If I need to edit a record all of the MARC record fields and subfields show as options for insertion; and it is very easy to delete an unwanted field.”

Karen G.

Library Director

Pros

“I also love that I can send emails to students through Surpass, quickly catalog new books, run reports and personalize our opac.”

Amy S.

Librarian

“My overall experience with Surpass has been positive. While there is a learning curve, the system is secure, customizable, and effective for library management, book cataloging, and tracking both circulating and non-circulating materials.”

Mia C.

Community Engagement Technician

“I especially appreciate the flexibility in customizing records, which allows me to highlight important details and ensure users can easily locate what they need.”

Marjorie G.

Library Volunteer

Cons

“Call Number Labels are hard to customize to size and we have to use M3 for that.”

Ana E.

Librarian

“Learning a new system, as a new librarian, with hundreds of patrons, was a daunting position.”

Laurie J.

Librarian

“In the catalogue feature, when you’re adding or editing a single book, the fields are all numbered and not easy to know what you are doing.”

Daniel I.

Librarian

Cons

“The only thing that comes to mind is that the user interface in the basic version we use is visually a bit dated, but this has no impact on functionality.”

Annika D.

Managing Librarian

“Seeing some other librarians run reports on social media has made me slightly jealous.”

Brandi H.

Librarian

“Sometimes requested changes are not accommodated because we are a minority in the way we use Surpass (toy library for a non-profit rather than a traditional library). ”

Stacey F.

Alliance for Children, Education Stars Program Director