PetDesk vs Covetrus Avimark

Weave

Covetrus Pulse

Covetrus Impromed

Cornerstone Software

IDEXX Neo

VitusVet

Compare PetDesk and Covetrus Avimark based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

VitusVet is a cloud-based veterinary practice management software that enables veterinarians and hospitals to manage administrative workflows, client communications, payments, medical records, appointments, and more.

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

IDEXX Neo is the cloud-based practice software that is intuitive to use, easy to learn and built to make switching simple.

PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic’s operations while strengthening client relationships.

Activity Dashboard

Appointment Scheduling

Calendar Management

Client Management

Communication Management

Confirmations/Reminders

Email Reminders

Patient Records Management

Prescription Processing

Reminders

Reporting & Statistics

Self Service Portal

SMS Messaging

Telemedicine

Third-Party Integrations

Treatment Planning

PetDesk

Android

Web-based

iPad

iPhone

Lead Client Care Representative

PetDesk has been very useful for scheduling appointments and refilling medications, and it has been wonderful for communicating with clients, especially texting.

Practice Manager

All the functions are easy to use. My favorite option is the loyalty program and the customer service is outstanding.

I like the ease of use for this product and the awesome app for our clients to use. The team of representatives for this company are stellar.

vet assistant

We have been with this company for a very long time and have seen them progress through the years. I love the dashboard it is simple and easy to maneuver.

Its so nice to be able to give discounts to all of our clients. And we all love being able to see our vaccination records and be able to email and print them off from anywhere.

We are pleased with the automated appointment checks as well as the options for two-way messaging. Clients really like this as well, plus the ability to see pet data on their phone.

Hospital Manager

The Loyalty Program feature is new to us, but we're growing it every month & our clients are loving it.

Owner, Practice Manager

The texting functionality is great and easy to use. We reach clients by text that we can't reach by phone (or they just don't answer or check voicemails).

Office manager

However, some clients cancel their appointments on accident and we always have to call them to confirm their cancellation anyways.

receptionist

I can not say enough good things about them. Best customer service EVER.

Office Manager

Pet Desk has decreased the number of calls coming in, ability to keep connected with our clients, and a great reminder system.

I like that they handle most of our reminders. I also like the customization options provided for appointment requests.

Veterinary Assistant

It is easy to use and our customers seem to be highly willing to integrate it - especially the younger adults. Our staff enjoys not having to make as many phone calls when following up with clients.

Client Care Manager 

I know you've implemented "valid number" next to client phone numbers but it's still confusing and takes more time to send clients messages.

Business Administrator

We noticed an amazing difference right away in a significant decrease in the number of "no-shows."  Estimating that initially, PetDesk more than paid for itself through this decrease in lost revenue.

I like that PetDesk integrates with our practice management software easily and accurately. Makes appointment confirmations more efficient.

The only thing that we don't like about PetDesk is the limited character count when communicating with clients.

I would say when scheduling an appointment from an owners request, lag time during their response, will cause them to lose that time.

PetDesk screenshot: PetDesk Communications

PetDesk screenshot: PetDesk Phones

PetDesk screenshot: PetDesk Direct Booking

PetDesk screenshot: PetDesk Scribe

PetDesk screenshot: PetDesk Marketing

Freelancers

Mid Size Business

Non Profit

Small Business

Cornerstone from IDEXX is versatile, feature-rich software that can be customized to meet your every need. 

ImproMed aims to streamline business operations and create ideal workflows for veterinarian practices. It helps track client data and aids the creation of wellness plans. Key features include inventory optimization, product and pricing management, enhanced reporting, and schedule management.

Meet Covetrus Pulse, the industry’s first all-in-one vOS. With Covetrus AI, save 6+ hours a week*, streamline visits, and auto-generate SOAP notes, all while focusing on delivering exceptional patient care. And it's all at no extra cost!

AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, medical records management, and more.

Accounting

Billing & Invoicing

Charting

Customer Database

Document Management

Electronic Signature

Imaging and X-rays

Inventory Management

Invoice Management

Payment Processing

SOAP notes

Covetrus Avimark

Windows

Owner

I love how responsive the developers are to suggestions for improvements. Support is awesome, and support hours are good - basically, they are there when we need them.

Hospital Administrator

Originally we only had a handful of computers, where as now we have almost 30 running the medical program. I love the ease of use, for our staff, which helped to improve efficiency.

The difficulty for the program to evolve because of its coding is disappointing. It's network dependence  and hiccups that happen on wifi is disappointing.

owner

What I appreciate the most is the ability for new team members to learn  the software quickly and the ease of which you can obtain the data needed.

Owner 

Right now, it’s the best program out there for our purposes, but I can hardly wait for something great to come along.

Veterinarian

All in all, Avimark is a great value for the money. One of the best choices for a non-cloud-based system.

office manager

It is integrated with other services to make transactions seamless. It enables our staff to spend more time with patients and working doing what we love to do.

I like this product and I think it's a good fit for our practice's needs. I don't think we are getting as much out of it as we could.

It is fairly inexpensive and performs most every function that we need (we are a paperless practice). The program is very reliable and the support team for the most part is very good.

The area code of the phone numbers disappear after entering a zipcode. It's a small error, but one that frequently causes our clinic to have incomplete phone numbers for clients.

Ease of use and everything is in one location. I like that other options are built in such as care credit, trupanion express, etc.

Veterinary  Assistant

Overall I would say that Avimark is a good program. It is the program that I am most comfortable using at our practice.

Avimark software is very user friendly. The software is very easy to read and adjust to your liking.

Reception

The best part of the software is the tech support, they're always there to help when I need them.

You can do repeat block offs on a different day, but not on the same day. I can think of similar small but annoying omissions in the security, medical records,  and inventory.

Owner / Veterinarian

Finally, it seems that every time we download an update several of our 'settings' are lost and have to be re-done.

PetDesk vs Covetrus Avimark Comparison (2026)

PetDesk

Covetrus Avimark

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives