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PetPocketbook vs BusyPaws Comparison (2026)

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Good recommendations?

PetPocketbook

BusyPaws

Overview

PetPocketbook is a pet sitting software designed to help businesses manage invoicing, billing, compensation tracking, staff scheduling and client communications, among other processes on a unified platform. Dog walkers can collect and store customers' information within a centralized profile.

BusyPaws helps you convert visitors to your website to paying clients and makes managing existing clients easier, reducing administrative burden on your and your staff. The best-in-class booking flows accept all types of pet care services: training, grooming, daycare, boarding, walks, etc.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.9

127

114

Value for money

Ease of use

Features

Customer support

97%

would recommend this app

4.7

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

Pros

“My staff also LOVES the app, especially their ability to get/send messages to clients (we don't give clients our sitters direct numbers so all previous messages had to go through me which could be tedious).”

Erica M.

Owner, Pet Sitter, Dog Trainer

“I wish that we could easily order our schedules in a master repeating/ ongoing basis/ print the schedules for a full week on one page as a listed view.”

Susan S.

Manager

“One more wish list - SOAP misc section under patient profile where I can keep internal record notes/client notes as patient record.”

Rachel S.

Owner and Veterinary Technician

Pros

“I also like that clients can securely manage their credit cards for invoice payments, and I have the option to charge their card when needed.”

Rae D.

CEO

“Such efficient and friendly customer assistance, comprehensive options for my dog behaviour consulting business, group classes and private sessions, different locations, can message in the app, store customer info and notes, easily send out commonly used documents, have clients sign waivers and pay, all in this platform!”

Danika P.

Dog trainer and behaviour consultant

“My clients appreciate the self serve portal (I appreciate that it didn't cost extra to provide that service) that allows them to see their bookings, cancel and see their payment history”

Tasha S.

Owner, Trainer

Cons

“Also, the client set up of having to have their emails on file and no way to upload clients in mass form on my own.”

Reina R.

Owner

“web browser and that videos will sometimes take a while to upload/ drain my battery.”

Kelsie B.

Dog trainer, pet care service provider

“I have not figured out an easy way to have it invoice clients before an When I do have a question the team is assignment starts.”

Nancy H.

owner of a non-veterinary service

Cons

“My customers and I get a little confused sometimes with package credits - available, used, scheduled etc.. as they are colored and worded differently on the client end.”

Caz G.

Owner

“Doesn't integrate well with my business as a behaviour consultant (no option for adjusting billing for other areas, clients found it hard to use, no zoom integration).While price point is good, since it is not operational for me, will use a different company when renewal comes up”

Barbara D.

Behaviour Consultant

“Credit issues on customer accounts, sometimes they are a bit glitchy.”

Rachael S.

Owner