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PetPocketbook Logo
PetPocketbook
4.9
(49)

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Pet sitting software for pet care and dog walking businesses

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(7)

PetPocketbook Pricing, Features, Reviews and Alternatives

PetPocketbook product overview

Price starts from

25

Per month

Flat Rate

What is PetPocketbook?

PetPocketbook is a pet care software designed to help businesses manage invoicing, billing, compensation tracking, staff scheduling, and client communications, among other processes on a unified platform. Dog walkers can collect and store customers' information about contact details, pets' vaccination or birthdays, and specific pick-up instructions within a centralized profile.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk

Training options

Live Online

PetPocketbook pricing information

Value for money

5.0

/5

49

Starting from

25

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

PetPocketbook features

Functionality

4.7

/5

49

Total features

44

3 categories

Most valued features by users

Activity Dashboard
Third Party Integrations
Billing & Invoicing
Alerts/Notifications
Invoice Management
Electronic Payments
Mobile Access
Scheduling

Functionality contenders

PetPocketbook users reviews

Overall Rating

4.9

/5

49

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.78/10
Rating distribution

5

4

3

2

1

44

5

0

0

0

Pros
Clients can check their walk times, request and cancel walks which saves me more time. The PPB team are super friendly and helpful, always available and happy to clearly answer any questions.
So far I have had a great experience with PetPocketbook. It's already a great program and it's clear they are constantly looking for feedback and striving to make things even better.
On top of the great producet, their customer service is also fantastic. Very pleased with our experience.
Cons
The only complaint I have is that there is no mobile version yet.
I guess there are very very small UI/UX design inconsistencies on different pages of the settings. It is by no means an inconvenience as finding it is usually still extremely easy.
Limited accounting functionality for employee paychecks, no way to allocate % made off employees back to your own paycheck.

Overall rating contenders

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VJ B.

Consumer Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Value for the Cost

Reviewed 2 years ago

The team is incredibly responsive but it mainly drives itself. It takes a lot off my plate for me.

Pros

It’s incredibly easy to use, it just makes sense. It’s clear a lot of thought went into the design.

Cons

Honestly not having any issues with it.

Vendor response

Thanks for the review VJ!

DH
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Dave H.

Veterinary, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Life Changer!

Reviewed a year ago

PPB is just such a well rounded, user friendly, intuitive and pretty to look at software! I am saving so much time now, and this has allowed me to focus on other tasks with my business including expanding, but also it has freed up time for me to do more things I enjoy in my personal life. The relief of finishing up a month and knowing that all invoicing is already sorted is a pretty good feeling! I couldn't be happier with it.

Pros

The scheduling and invoicing features have been especially amazing and time saving for me. Being able to easily drag and drop dogs to different walkers and groups. I save a huge amount of time each month invoicing because PPB automatically invoices from the completed walk schedule. The ability to easily store all client and staff info. I also save money as I do not need Docusign anymore, on PPB I can have my client agreements/T&Cs sent out, filled in and saved. Clients can check their walk times, request and cancel walks which saves me more time. The PPB team are super friendly and helpful, always available and happy to clearly answer any questions. They are also always looking to improve PPB and open to suggestions and feedback on ways to do this.

Cons

Honestly nothing to fault. PetPocketBook ticks every box for my business.

Vendor response

Thank you so much for the support and for giving us the push to come to Australia! We are excited to have you in the PetPocketbook family!

PB
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Pablo B.

Veterinary, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Game changer

Reviewed 4 months ago
Pros

PetPocketbook made invoicing and managing my schedule much easier! I can now spend time doing other critical things other than trying to sum up my clients' invoices.Support team is fantastic and extremely responsive. I've never went more than 2 hours waiting for a response from them.

Cons

The process of booking for boarding is complicated and it causes confusion amongst clients.The lack of live notifications for messages makes communications between my staff and clients very slow and inefficient.

Vendor response

Thank you for your support Pablo! We are excited to be releasing our new boarding request flow as well as instant push notifications for pet parents receiving new messages in the coming months!

RR
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Ryan R.

Consumer Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Switching to PetPocketbook was my best decision of the year

Reviewed 6 months ago
Pros

PetPocketbook is a hit with myself (owner/administrator), my employees, and my customers. Everyone agrees that it is incredibly easy to use, the daily report cards are super convenient, and the customer service is top notch.

Cons

There is not much I don't like about PetPocketbook but if I have to choose something it would be on the accounting end- that it doesn't calculate our daily earnings which is a helpful tool when setting monetary goals.

Vendor response

Thank you so much for your support! We are in the process of working on that reporting, which should be coming out in the next couple of months! Stay tuned!

AR
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Verified reviewer

Consumer Services, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Just what I need

Reviewed 5 months ago

Before I was trying to juggle all of my info in google docs and calendars and texts with clients. Now, everything I need is in one place. The things that are missing are all being worked on. The team is doing a great job. The phone app is in beta testing. That will be a big plus but clients that don't want to pull up the website every time. Hopefully, then they will be more apt to message through the app than to text. That will really keep everything in one place.Overall happy and ready to grow my pet sitting hustle in the new year!

Pros

I love that it is affordable and covers everything I need while pet-sitting. Client information organization, messaging, billing, and calendar management. I love that it even collects the vet info, pet birthdays, and house rules.

Cons

The one thing I would add is allowing customers to register with a phone number and not only an email address.

PetPocketbook FAQs

Q. What type of pricing plans does PetPocketbook offer?

PetPocketbook has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of PetPocketbook?

PetPocketbook has the following typical customers:
Small Business

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Q. What languages does PetPocketbook support?

PetPocketbook supports the following languages:
English

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Q. Does PetPocketbook support mobile devices?

PetPocketbook supports the following devices:
Android, iPad, iPhone

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Q. Does PetPocketbook offer an API?

No, PetPocketbook does not have an API available.

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Q. What other apps does PetPocketbook integrate with?

PetPocketbook integrates with the following applications:
Plaid, Stripe

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Q. What level of support does PetPocketbook offer?

PetPocketbook offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk

See alternatives

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