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PetPocketbook Logo

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Pet sitting software for pet care and dog walking businesses

(9)

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PetPocketbook Pricing, Features, Reviews and Alternatives

PetPocketbook product overview

Price starts from

25

Per month

Flat Rate

What is PetPocketbook?

PetPocketbook is a pet care software designed to help businesses manage invoicing, billing, compensation tracking, staff scheduling, and client communications, among other processes on a unified platform. Dog walkers can collect and store customers' information about contact details, pets' vaccination or birthdays, and specific pick-up instructions within a centralized profile.

Key benefits of using PetPocketbook

- Streamline scheduling with drag and drop, easy to use, calendars, and allow clients to submit requests online.
- Simplify billing with bills that are automatically generated from completed scheduled appointments and sent at the billing frequency that works best for you and your clients.
- Give your clients their own portal to store and update their family's information, view and request appointments, send messages, and pay for bills, all in one place.
- Manage your team's access levels and track their compensation with transparency and accuracy.
- Understand business metrics and performance with built-in reporting dashboards that keep you informed.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Live Online
Documentation
Videos

PetPocketbook pricing information

Value for money

5.0

/5

86

Starting from

25

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

PetPocketbook features

Functionality

4.7

/5

86

Total features

69

3 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third-Party Integrations
Alerts/Notifications
Billing & Invoicing
Document Management
Reporting/Analytics
Mobile Access

Functionality contenders

PetPocketbook users reviews

Overall Rating

4.9

/5

86

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.66/10
Rating distribution

5

4

3

2

1

78

8

0

0

0

Pros
I 100% recommend PetPocketBook to fellow pet sitters. It’s also super affordable and the website/app are very intuitive.
Clients can check their walk times, request and cancel walks which saves me more time. The PPB team are super friendly and helpful, always available and happy to clearly answer any questions.
So far I have had a great experience with PetPocketbook. It's already a great program and it's clear they are constantly looking for feedback and striving to make things even better.
Cons
The only complaint I have is that there is no mobile version yet.
I guess there are very very small UI/UX design inconsistencies on different pages of the settings. It is by no means an inconvenience as finding it is usually still extremely easy.
Limited accounting functionality for employee paychecks, no way to allocate % made off employees back to your own paycheck.

Overall rating contenders

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VJ B.

Consumer Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Value for the Cost

Reviewed 4 years ago

The team is incredibly responsive but it mainly drives itself. It takes a lot off my plate for me.

Pros

It’s incredibly easy to use, it just makes sense. It’s clear a lot of thought went into the design.

Cons

Honestly not having any issues with it.

Vendor response

Thanks for the review VJ!

SG
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Shilo G.

Veterinary, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Set up for success

Reviewed a year ago
Pros

I love how easy it is to use Pet Pocketbook. The Intergration was quick and easy especially since they offer to do it all for you. They set you up for success from the beginning by showingyou how to use the software. This software saves me several hours a week. Before I had to accept requests through multiple platforms, enter approved dates in my calendar, manually do invoices, send paid invoices, keep track of all pet birthdays, etc. I can't believe how reasonably priced this software is compared to other competitors yet in my opinion has so much more going for them.

Cons

Too be honest there isn't much to dislike though I do have a couple of things I'd like to see changed. Pet Pocketbook bills the day after each service is completed which may work perfectly for some. My policy has always been that payment is due the day of service except for holiday sleepovers I request 50% down 3 days after the service is requested. As of now I have to ask my clients to do so and explain...

Vendor response

thank you for your support Shilo!

ST
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Shelby T.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Very very happy so far

Reviewed 10 months ago
Pros

The easiest software I’ve ever used (tested out far too many when opening this business). As someone who has been in this industry 10 years it’s very innovative and the customer support is incredible

Cons

Only complaints I truly Have are minor ones. I miss Being able to invoice daily as opposed to weekly. It would be easier if the schedule was an actual calendar and you could drag and drop without having to change times of appointments

Vendor response

Thank you so much for your support and the kind words, Shelby! We actually do have a daily invoice option and the ability to drag and drop without changing appointment times. I'll be messaging you directly so that we can hop on a quick call to walk through these features as well as anything else that we could help with to make your life easier! We appreciate you!

JF
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Jen F.

Consumer Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love PetPocketbook!

Reviewed 2 months ago

Petpocketbook has been great. It has been incredibly helpful keeping client info, documents and scheduling all in one place. Every time I had a question or suggestion, the Petpocketbook team has responded quickly and they have always been so helpful!

Pros

PetPocketbook is easy to use and customer service is great.

Cons

Clients sometimes seem to have difficulty figuring it out.

Vendor response

So glad that you're enjoying your experience! We'd love to hear more about what your clients are having difficulty with, so we can help address it!

DH
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Dave H.

Veterinary, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Life Changer!

Reviewed 2 years ago

PPB is just such a well rounded, user friendly, intuitive and pretty to look at software! I am saving so much time now, and this has allowed me to focus on other tasks with my business including expanding, but also it has freed up time for me to do more things I enjoy in my personal life. The relief of finishing up a month and knowing that all invoicing is already sorted is a pretty good feeling! I couldn't be happier with it.

Pros

The scheduling and invoicing features have been especially amazing and time saving for me. Being able to easily drag and drop dogs to different walkers and groups. I save a huge amount of time each month invoicing because PPB automatically invoices from the completed walk schedule. The ability to easily store all client and staff info. I also save money as I do not need Docusign anymore, on PPB I can have my client agreements/T&Cs sent out, filled in and saved. Clients can check their walk times, request and cancel walks which saves me more time. The PPB team are super friendly and helpful, always available and happy to clearly answer any questions. They are also always looking to improve PPB and open to suggestions and feedback on ways to do this.

Cons

Honestly nothing to fault. PetPocketBook ticks every box for my business.

Vendor response

Thank you so much for the support and for giving us the push to come to Australia! We are excited to have you in the PetPocketbook family!

PetPocketbook FAQs

Q. What type of pricing plans does PetPocketbook offer?

PetPocketbook has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of PetPocketbook?

PetPocketbook has the following typical customers:
Small Business


Q. What languages does PetPocketbook support?

PetPocketbook supports the following languages:
English


Q. Does PetPocketbook offer an API?

No, PetPocketbook does not have an API available.


Q. What other apps does PetPocketbook integrate with?

PetPocketbook integrates with the following applications:
Plaid, Stripe


Q. What level of support does PetPocketbook offer?

PetPocketbook offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

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