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Leaving pets alone at home to go to work or attend a social event can be stressful for both pets and owners. For such pet parents, pet sitting services can be of great help. Pet sitters take care of pets while their owners are away. They ensure that the pets are well-fed, given timely walks, and kept company. These services are provided at pet owners’ place and not in an external facility.
Pet sitting software helps pet sitting companies manage their clientele better. There are many pet sitting solutions available on the market, and choosing one can be a challenge. You’ll have to ensure that the software features align with your service needs. To help you, we’ve created a buyers guide that has all the information you’ll need to understand the options available for your business.
Here’s what we’ll cover:
Pet sitting software is designed to help pet sitting companies manage processes such as scheduling, invoicing, client and staff management, and pet information management. It helps pet sitters schedule and track their appointments online. Pet business owners can use the software to assign work to their staff members at any time and from anywhere, making it easier to connect and collaborate with employees.
The majority of pet sitting solutions are available as cloud or web-based applications. These deployment models are the most preferred because pet sitters provide services at their client’s location and have to access the software application while they are on the go, away from the main office. Since on-premise solutions can’t be accessed from off-site locations, they don’t usually fit the bill.
Cloud-based pet sitting software is hosted on software vendors’ own servers or third-party servers. As long as an internet connection is available, cloud-based software can be accessed from any device. In this deployment model, vendors take care of maintenance and software updates at no additional cost. This type of software is usually available as a subscription-based pricing model with monthly or annual billing.
Key question to ask a vendor: Is your software available offline when internet connectivity is lost? If yes, can all features be accessed offline?
When choosing pet sitting software, it’s essential to look for features that’ll help you streamline workflows and manage your clients. Here are a few key features that you should look for.
Scheduling: This feature helps you schedule and track daily pet sitting appointments. You can accept or deny customer requests based on the available bandwidth. You can also manage the schedule of your employees and assign appointments or tasks to them.
Dashboard displaying employee schedules in Pet Sitter Plus
Client management: This feature allows you to store the details of your clients and their pets in a centralized database, which can be accessed on every synced device. This database is used to store important pet-related information, such as previous vaccine date, vet’s name and contact number, and food allergies. You can also send real-time updates to pet owners and track all communication using a centralized platform.
Client booking details in Amidship
Invoicing: This feature automatically generates an invoice against every appointment in your schedule. You can accept payments from customers through several methods, including internet banking and debit or credit cards. You can also send reminders about pending payments via emails and text messages.
Client invoice dashboard in Time To Pet
Staff management: Using this feature, you can track your staff members’ work hours and time off as well as manage their payroll. After reaching a client location, employees can update their real-time status and enter the start and end time of a session. Tracking work hours will help you accurately calculate compensation for your employees.
Service rates list in Time To Pet
Key question to ask a vendor: Which features are available in the basic version of your software?
Note: The applications selected in this article are examples to show a feature in context and aren’t intended as endorsements or recommendations. They’ve been obtained from sources believed to be reliable at the time of publication.