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Point of Rental Software vs Goodshuffle Pro Comparison

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Overview

Rental Essentials from Point of Rental is scalable, cloud-based rental inventory management software for fixed & mobile rental...

Category Leaders

Goodshuffle Pro is a cloud-based rental solution which helps firms of all sizes manage sales, billing, payments, inventory...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

139

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

145

5

4

3

2

1

87

37

12

3

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.9

137

5

4

3

2

1

129

5

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

I absolutely love this software any time I have questions or need help they help without any issues and are very prompt in getting answers for me.
Point-of-Rental is easy to work with always good for feedback and help great product and integrated into our website.
As a new user of point of rental, i have to say what a nice change from our old system. The day at a glance and ease of use is amazing.

Pros

It’s a great company with superb staff and customer service/training pros. They care about their jobs and it shows.
If and when I see anything that I would like to change, they are great at taking suggestions and implementing them. It's a constantly evolving software which is great.
Goodshuffle Pro is well designed and easy to use. Integration with our website is great and all client facing interactions/messages look amazing.

Cons

The problem is when you access in test mode you have no clue what you are looking at and you have no guidance from POR until you cut a check.
Don't even consider Point of Rental. The online functionality is absolutely terrible.
To make matters worse, the customer has to navigate back to their email after signing up for an account to confirm their email, and then navigate back to the site.

Cons

I am very disappointed with their customer service and how they have taken my business's money for future services I do not need.
I may be mistaken, believe they have plans for this in the future.
All of our inventory with pictures is in one place. No more searching folders for pictures to put on quotes.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features85
  • API
  • Accounting
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Client Management
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Reports
  • Data Import/Export
  • Delivery Management
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Templates
  • Employee Management
  • Equipment Rental
  • Equipment Tracking
  • Fleet Management
  • Forecasting
  • Inspection Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Invoice Management
  • Item Management
  • Kitting
  • Late Fee Calculation
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Online Booking
  • Order Management
  • Payment Processing
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Quotes/Estimates
  • Rate Management
  • Real-Time Data
  • Recurring Rentals
  • Reminders
  • Rental Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Retail Inventory Management
  • Returns Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Shipping Management
  • Shopping Cart
  • Short/Long Term Rental
  • Status Tracking
  • Supplier Management
  • Third-Party Integrations
  • Transaction History
  • Utilization Reporting
  • Warehouse Management
  • Website Integration
  • Work Order Management
  • eCommerce Management
  • Total features46
  • API
  • Accounting
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Client Management
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Reports
  • Data Import/Export
  • Delivery Management
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Templates
  • Employee Management
  • Equipment Rental
  • Equipment Tracking
  • Fleet Management
  • Forecasting
  • Inspection Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Invoice Management
  • Item Management
  • Kitting
  • Late Fee Calculation
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Online Booking
  • Order Management
  • Payment Processing
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Quotes/Estimates
  • Rate Management
  • Real-Time Data
  • Recurring Rentals
  • Reminders
  • Rental Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Retail Inventory Management
  • Returns Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Shipping Management
  • Shopping Cart
  • Short/Long Term Rental
  • Status Tracking
  • Supplier Management
  • Third-Party Integrations
  • Transaction History
  • Utilization Reporting
  • Warehouse Management
  • Website Integration
  • Work Order Management
  • eCommerce Management

Integrations

  • Total integrations15
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net
  • Total integrations5
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

TO
AvatarImg

Tina O.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Point of Rental Software logo

Point of Rental Software

Takes 3 times as long to do a transaction as necessary

Reviewed 6 years ago

None

Pros

I like the credit hold feature under customer account, that's it! I'm only writing this part because I'm being told that my pro review is too short.

Cons

Too many steps to do anything, constantly need to re-enter credentials every time you switch menus. Need to go to 3-4 different menus to complete just 1 task.

Vendor response

Hi Tina! We¿re sorry to hear that you¿re frustrated! Rental Expert, by default, is configured to require logins for each alteration in the system, which allows for more accurate tracking and logging of changes made. Computers (especially those at the counter) are often shared in rental stores, in our experience ¿ we want our customers to have accuracy in reporting without requiring users to log completely out of (and then back into) the system. For employees that have their own dedicated computers, there is an option that dramatically reduces the number of times you need to log in, however. We'll be reaching out to you today to show you how to do this. We look forward to working with you to resolve this issue.

WB
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Wendy B.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Point of Rental Software logo

Point of Rental Software

Best rental software out there

Reviewed 5 years ago

We have been using POR since 1998. Earl came out to set us up and we knew then that this was the best decision for our company. They always make you feel like you are part of their large family. I have had things come up (not necessarily with the software) and would call the support line for help and they are on it. If they don't have an immediate answer, you can know they are working on it immediately to help solve your problem. Great company to work with.

Pros

My first pro is the STAFF - always helpful and never make you feel like you are asking a dumb questions. Second, I love how that the software is user friendly. Third, the software has so much to offer. So whether you are a big firm or a very small firm like myself this software is a must.

Cons

I wish they were a little closer so I could go to conferences and training that they hold. Not that this is there fault - but it is the only Con I can come up with.

Vendor response

Thanks for the kind words, Wendy! Sorry about the location issue - we'd love to have you down for the International Conference. (If you register early then you can save enough on registration that it'll cover some of the travel costs! =D) We appreciate having you and Murray's Tool Rental as part of the Point of Rental family, too. =)

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Nick M.

Events Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goodshuffle Pro logo

Goodshuffle Pro

Goodshuffle Pro is a total gamechanger!

Reviewed 6 years ago

As an event rental company, this is the first application that meets our needs almost perfectly. When I think of what I would want my event rental software to do, Goodshuffle is the solution for at least 90% of what we need. Additionally, they are very receptive to feedback and are continually updating the software to meet the needs of event rental companies.

Pros

Here are our favorite features: 1. Online contract signatures 2. Quick payments with the option for clients to opt in for auto-pay 3. A robust inventory entry system with lots of visual elements for the clients 4. A means of communicating with clients within the application 5. A user-friendly interface that is easy to learn 6. Top notch customer service and quick response time 7. A very reasonable price for the value you receive

Cons

A few bugs, but nothing that the development team can't handle.

Vendor response

Thanks, Nick! We're very glad to be the game-changer you've been searching for and are excited to continue growing and offering your team even more powerful features.

SR
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Sandi R.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goodshuffle Pro logo

Goodshuffle Pro

Thank Goodness for Goodshuffle PRO

Reviewed 4 years ago

Great!

Pros

User friendly and dependable. We use this software to run our event rental business.

Cons

Having to pay for multiple users. We have more than one location.

Vendor response

Thanks for the review, Sandi! We are all about user friendliness here at Goodshuffle Pro. We're so proud to empower your event rental business!

RM
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Roma M.

Events Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Goodshuffle Pro logo

Goodshuffle Pro

Best modern web-based rental software that will make your company more efficient!

Reviewed 5 years ago

This is the first and only rental software program that I have used, so I don't have any other rental programs to compare this application to. However, I have seen other rental companies use a non-windows based program that seemed very dated. With that said, I have used plenty of CRM softwares in the past and currently use a number of design applications daily. I have to say, this application is on-point! The design, use, and interface is extremely user friendly. I appreciate that it is web-based and integrated with Google Calendar and mobile-friendly. This is a very thoughtful application for the rental company using it and their customers. The GS Team and their customer service is incomparable - always so happy and passionate to help! Would happily recommend!

Pros

-Automated online quoting/reserving/receipt system that enables customers to view, sign and pay for their rental orders online -Appearance of documents: quotes/invoices/pullsheets -User-friendly and organized interface with features being added or improved daily -Inventory management -Integrated with Google Calendar -Chat support -Overall, this application is very intuitive, organized, efficient, and assists in time management. I also appreciate the chat support that is always readily and happily available. Customer service is incredible.

Cons

-Implement a card reader swipe -Sometimes would prefer to call in to customer support (vs. typing out a message; however, they are very quick to respond back!) -Secondary monthly seat to be lower in price

Vendor response

Thanks for the stellar review, Roma! We're so glad to hear you're enjoying our super modern approach to rental software. You're right- the design is more than just beautiful, it's what makes it so incredibly easy-to-use (and learn!) We're in talks with our CC provider to see about a card swipe reader. We'll let you know when they make that available. Thanks again for the shout outs on our features, design, and customer service. We're so proud to serve you and your business!

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Lauren M.

Events Services,

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Goodshuffle Pro logo

Goodshuffle Pro

Great software for managing event rentals

Reviewed 6 years ago

I wish I had found this software sooner, in order to help me organize my rental business from the start.

Pros

My experience with using Goodshuffle Pro has been so great. It's very user-friendly and allows you to save a lot of time when creating projects and building quotes. It used to take me close to 30 minutes to build a quote, and now it takes me 5-10 minutes. This leaves me more time to work on growing my business! Another great feature is that I can message my clients and send photos from within the software,...

Cons

No cons were added to this review

Vendor response

Thanks for the review, Lauren! We're really proud of how user-friendly our program is and are very glad to hear you are saving so much time on quotes!

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Jonathan P.

Hospitality, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Goodshuffle Pro logo

Goodshuffle Pro

Software upgrade

Reviewed 3 years ago

So far I have been very pleased with the customer service and the ease of setup with Goodshuffle. We are using this opportunity to revamp and provide a cleaner quoting/invoicing system over the mundane look of our previous software. We have also been surprised at how user-friendly this software has been from a mobile perspective. We are still working on the Squarespace integration and are looking forward to how that will better serve our clients.

Pros

Great customer service! Overall look and functionality is refreshing, easy to navigate and setup if you have any familiarity with rental software.

Cons

I feel as though an app would be beneficial, especially one for users in the field. The time it takes to input inventory seems lengthy but worth it with the availability breakdown in packages such as tents. Would like customizable alerts and email templates.

Vendor response

Thanks for the amazing review Jonathan! We are thrilled to hear how easy you've found the transition, especially since we know that's always a primary concern in changing to new software. It's also great to hear you are seeing our mobile experience is also seamless- we want you to use the program on-the-go! Thanks for being a part of the Goodshuffle Pro family. We can't wait to see your website integration once that's live, too.

AO
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Amber O.

Events Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Goodshuffle Pro logo

Goodshuffle Pro

Good Shuffle Pro

Reviewed 5 years ago

The program has allowed me to streamline booking, payments, and loading of a rental.

Pros

I can access the software anywhere. Syncs to my calendar so I can see what my entire schedule looks like in one place. Shows availability and alerts conflicts. Does everything from estimates to scheduling to pull sheets all in one place. Can still accept payments with other methods beside just through the portal.

Cons

Deposits are calculated with delivery included. I’d like to make my deposit based on only the rental items. Would also like to add inventory items when I’m on an estimate screen without having to close the estimate and go to inventory then back to estimate. Would like for it to sync with Quickboks desktop version.

Vendor response

Hey Amber! Thanks so much for this 5 star review. We're so happy to hear you're enjoying your experience- especially that it's all on-the-go! We're proud to empower your growth and to have you in the Goodshuffle Pro family.

BS
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Brandon S.

Events Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goodshuffle Pro logo

Goodshuffle Pro

Awesome management software for the event rental industry!!!

Reviewed 4 years ago

Goodshuffle Pro has helped manage/grow our clients and inventory. We've had an amazing experience so far and look forward to growing with them in the future.

Pros

Goodshuffle Pro is well designed and easy to use. Integration with our website is great and all client facing interactions/messages look amazing. Their customer service is next level as well. Someone is always willing to help if you have questions or run into an issue very promptly.

Cons

While Goodshuffle Pro seems to be growing they are still missing many key features other rental software already has. They do take feature suggestions though.

Vendor response

Thanks for the amazing 10/10 review, Brandon! We're so proud to hear you find our program well designed and easy to use. As you mentioned, we back that up with free customer support on top! We hear you on being short a couple features you'd like, but as you stated we're building those rapidly and they'll be just as sleek as the rest of the program. Stay tuned ;-) Thanks for letting us empower your growth!

JH
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Jake H.

Entertainment, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Goodshuffle Pro logo

Goodshuffle Pro

Great Product with a lot of potential

Reviewed a year ago

Overall, I've add a great experience with Goodshuffle Pro! They are super fast to respond and are always helpful with any questions that I have.

Pros

I LOVE that GS pro is integrated with Google (especially google maps). We do 30-40 events on a busy Saturday. So having strong logistics is very important. Having a quick Google map overview helps a lot. Also, the ease of adding (and editing) inventory items is huge to me!

Cons

- Staffing. I haven't found a strong staffing solution with GS pro.-Cross rental items. You can add cross rental items to GS pro, but there isn't a great financial spot to add in what our companies cost would be for said cross rental item. - Quick Books. It seems that you HAVE to use quickbooks to achieve the full effects of GS pro. We don't use quick books, so that makes it a little more difficult

Vendor response

Thanks so much for this awesome review, Jake! We love empowering you and your team to successfully execute a large number of events within one platform. We're pleased you're finding it so user-friendly! Our team appreciates this feedback as well — keep it coming. Thanks for being part of the Goodshuffle Pro family!

SB
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Stacy B.

Events Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goodshuffle Pro logo

Goodshuffle Pro

GS ROCKS!

Reviewed 4 years ago

The WISHLIST for sure a game changer. The staff are always available and ready to assist with any of my questions.

Pros

All aspects of GS work great for my decor rental business! QBO integration and the wishlist are AMAZING!

Cons

currently I can’t think of anything negative.

Vendor response

Thanks for the great review, Stacy! We're so happy you're taking full advantage of the suite of tools, including our website integration and QBO integration. Our team is always here to help!

RD
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RAY D.

Marketing and Advertising, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goodshuffle Pro logo

Goodshuffle Pro

Goodshuffle Pro is an amazing solution

Reviewed 4 years ago

Outstanding

Pros

It is a complete digital infrastructure for event rental companies from order processing to tracking actual deliveries

Cons

No cons but your team needs to be committed during set-up which is understandable

Vendor response

Thanks for the stellar review, Ray! We're so happy you got your team on board to dive in head first, and we're thrilled to have you all in the Goodshuffle Pro family.

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VICTORIA B.

Events Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goodshuffle Pro logo

Goodshuffle Pro

Take Away the Headaches and get Goodshuffle Pro

Reviewed 5 years ago

I have owned a party rental business for the past 9 1/2 years and have stressed out over bookkeeping, invoicing, sub-rentals, losing track of past estimates, keeping track of current invoices, scheduling, mapping, the list goes on. Although it takes a lot of effort to switch to a new system, I took a leap and trusted Goodshuffle Pro. I am so pleased with their system and amazing customer service....

Pros

Easy Bookkeeping Professional, Quick Invoices with Electronic Signature Quick Payments Easier Scheduling Quick Estimates Efficient Sub-Rental System

Cons

I wish I would have found it sooner I also wish it had a GPS feature to find the quickest route for a driver to take, but everything else is so great it makes up for it!

Vendor response

Thanks for this great review, Victoria! Although we do apologize for not existing 10 years sooner ;) we're just THRILLED to have connected now. As you know, we work every day toward building even more amazing features, and definitely have noted that a routing feature must be built. Thanks for taking that leap of faith with our system, and for being part of the Goodshuffle Pro family!

MD
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Michael D.

Entertainment, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goodshuffle Pro logo

Goodshuffle Pro

Overall Great Experience

Reviewed 3 years ago
Pros

We implemented Goodshuffle Pro for our event rental business towards the end of 2019. It has increased the overall efficiency of our business and minimized potential mistakes. Pros: Easy to use Fast Intuitive Great support

Cons

I haven't had many issues. When I've had questions in the past, the support has answers for me very quickly.

Vendor response

Thanks for the incredible review, Michael! We just love hearing about improvements in efficiency and accuracy. As you said, we're always here to help if you ever have any questions on additional ways that the software can work for you. We're thrilled to have you in the Goodshuffle Pro family!

PH
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Patrick H.

Events Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Goodshuffle Pro logo

Goodshuffle Pro

Great Product, 9/10 recommend for small business owners!

Reviewed a year ago

Its been fantastic, we've really enjoyed working with this ERP solution, and it continues to have additional features and functionality that really WORK and are OF GREAT USE in our rental business.

Pros

Easy to use, manages customer engagement, expedites payment , super helpful and functional app

Cons

Contract management is a bit clunky. Reports need a lot more work.

Vendor response

Thanks for the fantastic review, Patrick! We are so proud to empower your business. We'd love for you to chat us about how we can make your contract management and reporting even easier; these are areas we feel especially passionate about and want to support you in every way possible. Thanks for allowing us to partner in your company's success.

RI
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Robyn I.

Events Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goodshuffle Pro logo

Goodshuffle Pro

Goodshuffle Pro is a game changer!

Reviewed 5 years ago

We are able to track inventory, collect payments and sell more efficiently with the photos incorporated into our proposals.

Pros

I love this software! It has literally changed the way we do business on so many levels. Contracts are not consistently signed, clients love the photos of rentals items, and we receive deposits and payments much faster than with quickbooks. We also have more control and confidence keeping track of orders. This is such a comprehensive tool for rental companies.

Cons

I honestly can't think of anything we don't like!

Vendor response

Thanks for the review! We are guessing you mean "now consistently signed" not "not consistently" based on the rest of the review and the 5 stars :-D We're so proud to be a part of these positive changes in your business. We look forward to continuing to empower your growth!

DM
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Devin M.

Events Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goodshuffle Pro logo

Goodshuffle Pro

best in class for small to mid size business

Reviewed 3 years ago

Overall ive been with GSP for about 5 years now and they always come through with whatever I need from them.

Pros

the thing is the world is all cloud-based, and they've done just that. as long as I have a date or wifi I can work anywhere. A lot of the competition is server-based and really useless for the way the world is today. Goodshuffle Allows you do everything you need as a rental company software-wise.

Cons

there could be a App that helps with cell phone or tablet use for the service

Vendor response

Thanks for the excellent review, Devin! We agree that it's just bananas to try and make a server-based system work these days. It's especially hard for event professionals who are always on the go! We are certainly looking at some app options down the line, but in the meantime we hope you're taking advantage of the fact that the system is designed to also use from any type of phone or tablet. If you ever see room for improvement on the mobile version, definitely message us in the chat! We're excited to work with you for the next 5 years (and beyond!!)

CS
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Cathy S.

Events Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Goodshuffle Pro

Amazing Customer Service and wonderful product!

Reviewed 4 years ago

Our experience has been wonderful so far! I am so glad I took a flyer at the ARA show in February. I have reached out to many rental companies and they all have good reviews on the software. We cannot wait to start using it!

Pros

I love the ease of use and the fact that they have thought of everything to make using this software effortless! The set upon has been simple and we love the one one one training, but there are so many webinars and tutorials available also. We asked several times if there was a way to do a certain task and the GS team responded with “We do have that feature”. I love the quick responses to any questions we may have. Our previous software would take days to respond and there were a few things they never corrected.

Cons

That I didn’t know about this software sooner!

Vendor response

Thanks so much for the awesome review, Cathy! We're so sorry to hear about your negative experiences with your old software, but we're thrilled you've found your home with Goodshuffle Pro. We're excited to have you in the Goodshuffle family and ready to help empower your success!

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Sara H.

Photography,

Used other for 2+ years

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Goodshuffle Pro

It's like the Amazon of rentals - easy to use, everything is in one spot, more business for vendors!

Reviewed 6 years ago
Pros

Goodshuffle is easy to use and allows users to locate a huge variety of rentals! Users can select almost anything they need, see pricing, and select the option that most matches their vision for each event/wedding/etc. Having different rental companies in one spot is a HUGE time-saver for users and allows rental companies to show off how they are unique. It makes renting so easy that the process is enjoyable and fun! We recommend Goodshuffle to all of our couples and event coordinators! A fantastic product!

Cons

I cant think of any cons.. You will probably save so much time that you may want to rent more items? :)

Vendor response

Thanks, Sara! Sounds like you're specifically referring to our Goodshuffle.com marketplace product, which we're so pleased to hear is providing you with an easy platform for finding and booking rentals.

JH
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Jeffrey H.

Hospitality, 11-50 employees

Used daily for 2+ years

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Goodshuffle Pro

For very small operations only.

Reviewed 3 years ago

They have nice people working for them albeit stuck inside the box unable to see what is truly needed in a rental software for any company larger than 2-5 people. We started with them not long after they came into existence and they were adding new features and functions pretty well; unfortunately they have gone down the wrong paths and completely ignored the more critical aspects of any good rental...

Pros

It has a decent interface, looks good, not difficult to use.

Cons

Built for really small operations of 1-3 people. DJ’s, small businesses that do not have more than one event or delivery operation per day. Logistics is a major failure. So in that regards it is good on the sales end but absolutely terrible on the implementation side of the work that needs to be done. Nearly zero ability to run reports or comparisons of financials. They have canned date ranges that you have to use…no custom date ranges.

Vendor response

Hey Jeff, We're so sorry to hear you are feeling so frustrated right now. Sounds like your recent frustration got you down, and we're committed to turning you back into a Goodshuffle Pro fan. We'll be in touch directly to find out how we can grow the reporting and logistics to fit your standards. We're deeply dedicated to serving our customers of every size and hope to continue building features that help you grow.

KC
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Kelly C.

Retail, 1-10 employees

Used daily for 6-12 months

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Goodshuffle Pro

Nothing to see here but excuses.

Reviewed a year ago

Negative 1. EXTREMELY FRUSTRATING. From the begging for help to get a term added to inventory, to always having to talk in a chat box, from the robot in the box always trying to send you help - that doesn't fit the problem, to them always pushing you to set up more training as if it was my fault that a subcategory on a rental item that has been around for years isn't listed, and back to a workaround to get an item in inventory with a work around by mis labeling it

Pros

A pretty QUICK quote to the customer while they wait or by the end of the day. This concept is what sold us on Goodshuffle. To bad it is just a concept - they fail miserably at customer service, and EVERYTHING about inventory.

Cons

They have failed me at almost every turn. I can send a pretty quote as long as it is items that were in the rental world for the past decade. They do not stay on trend by making sure you have the correct terms to add new inventory and items. A week of chatting with the people in the on screen box, you will realize that they fail you in customer service again, and again and again. I will be honest that I haven't tried using alot of other features because if you can't get my inventory right, what is the point?

Vendor response

Hi Kelly, We're so sorry to hear that you're so frustrated and unhappy with the experience so far. We're deeply proud of our customer success, so our top priority is ensuring you get that 5 star experience. I can see we've tried to schedule trainings to assist, but I'm alerting the team right now to follow up again and get you the support you need. We are committed to helping support your business needs and ultimately empowering your growth.

SA
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Stefanny A.

Entertainment, 1-10 employees

Used daily for 1-2 years

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  • Likelihood to recommend10/10

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Goodshuffle Pro

Game Changer

Reviewed 3 years ago

Our biggest benefit is putting the team in one space to achieve effortless success.

Pros

We love how seamless of a integration this is. Our time management is on point. This has made our process so much easier. We collect payments faster and close deals with ease.

Cons

Nothing. As of now this is on point and any new implements we've wanted you have successfully given us.

Vendor response

Wow! What a stellar review. Thanks Stefanny! We are BIG fans of time management and team collaboration here at Goodshuffle Pro, so hearing we are helping you so much with those makes our hearts sing! We're proud to empower your continued success. Thanks for being a part of the Goodshuffle Pro family!

AB
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Anna B.

Events Services, 1-10 employees

Used daily for less than 6 months

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  • Likelihood to recommend10/10

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Goodshuffle Pro

Goodshuffle Pro is an event rental company's lifesaver!

Reviewed 6 years ago

I love Goodshuffle. It is what my company has been looking for. It is much more cost-effective than programs you have to invest a lot of money upfront. They are constantly updating features, and they listen to you when you say these are things that are important to me. They constantly roll out new features. It is very robust and smart software. In the future and what event rental companies need. I love that I don't double book anymore and lose money or upset clients.

Pros

I love so much about this software. Goodshuffle is in the modern age, and not like some dinosaur software programs. I love that it is web-based and you can go anywhere and check your inventory management and orders. My favorite features are credit cards can be held on file safely and securely and your business is PCI DSS compliant. I love the quote features and thumbnails in the quotes, which are actually optional. I love venue you put in an address things autopopulate. It streamlines the process for greater efficiency.

Cons

I wish that when you are ready to send off it wouldn't default to a certain message and say Sincerely, First Name Last Name. I also wish I could save discounts for customers, but only based on certain things like rental products only -- not the overall order.

Vendor response

Thanks for this great review, Anna! We are so proud to be well ahead of those "dinosaur" programs :-D It's also very meaningful to note that you feel heard. As you know, our client feedback is very important to us. We use these interactions to shape our roadmap as we're building more incredible features every day. Thanks for being part of the Goodshuffle Pro family!

MH
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Mary H.

Events Services, self-employed

Used daily for 2+ years

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  • Ease of use
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  • Likelihood to recommend10/10

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Goodshuffle Pro

Goodshuffle Pro's Software is the Hero of My Boutique Event Rental Company

Reviewed a year ago

My experience with Goodshuffle has been outstanding and not only do they help you get started but are there for you every step of the way. This company wants to see small businesses grow and they give you as much support as possible to do so.

Pros

Goodshuffle Pro is very intuitive and easy to use and functions as an inventory management and CRM system, accounting and banking platform and a team and project management resource. In my opinion it is one of the best and most highly integrated softwares for the event rental industry. Terrific customer service from the moment you start your trial to full integration.

Cons

Nothing...I like everything about Goodshuffle Pro.

Vendor response

Wow! We love this great review, Mary! Thanks so much for taking the time to share your outstanding experience. You're spot on that we are obsessed with helping businesses grow. This includes our powerful software AND our unbeatable support. We're so proud to be a part of your company's growth story.

CF
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Cid F.

Events Services, 1-10 employees

Used daily for 1-2 years

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  • Ease of use
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  • Likelihood to recommend10/10

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Goodshuffle Pro

Do yourself a favor and get this software!

Reviewed 5 years ago

My overall experience with Goodshuffle has been amazing. They are very responsive and do listen to feedback to make their product better. I love working with them!

Pros

I love just about everything about this software, it has been the perfect match for our needs. Goodshuffle is the first program I have used that does it all with one program and does what it says. My favorites are: Customers are able to electronically sign the rental agreement and make the payment all through the email which has cut down our wait time on getting those done. Inventory conflicts - shows you where you have availability conflicts in your calendar. Google calendar synchronization is amazing, it has saved me so much time. The ease of being able to add additional inventory is very simple.

Cons

There is no mass delete available as of yet. I usually email 3 or 4 quotes per lead so it would be nice to be able to select multiple quotes for deletion instead of one by one which is very time-consuming.

Vendor response

Thanks so much for the review, Cid! We hear you on the mass delete, and we'll reach out to you directly regarding that feature request. Thanks again for your business and the great review! We're so proud to hear that we're saving you so much time.

MH
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Mike H.

Events Services, 1-10 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend9/10

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Goodshuffle Pro

Great software and support!

Reviewed a year ago

Very positive!

Pros

My Son and I started Twin Cities Tent and Event Rental in the Spring of 2023. We looked at several software options and decided on Good Shuffle for many reasons. The software is super easy to learn, very informational in regards to all the dashboard information and the quotes are super easy to put together. The “conflict” recognition saves us from overbooking. We can’t say enough about the staff support!...

Cons

We have not experienced anything we do not like yet. We would like to be able to integrate GS with QB.

Vendor response

Thanks you so much for this incredible review, Mike! We're so proud to support you as you grow your new business. From quotes to inventory management to reporting, our platform is designed to make it easy for you to do what you do best — wow clients and create memorable events. Our team would be happy to talk to you about integrating with QuickBooks Online. Thanks again for the awesome feedback and for being part of the Goodshuffle Pro family!

SS
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Sherronda S.

Events Services, 1-10 employees

Used daily for 6-12 months

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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Goodshuffle Pro

Awesome Software!

Reviewed 5 years ago

The customer service is excellent. We can now have more than one person do quotes. All of our inventory with pictures is in one place. No more searching folders for pictures to put on quotes. No more separate quotes for rentals and flowers.

Pros

I can't say enough about this software. We are a floral and event rental company. We are able to keep up with all our rentals. No more missed inventory, or over booked items. Anyone in our office can easily and effectively put a quote together and send it off. Quicker proposal means faster bookings!! It has been such a time saver. We can even put our florals on the same proposal which was a game changer. The customer service is really amazing! I decided to try it out late at night and while working I got messages for help and guidance. I really appreciate their quick responses and help!

Cons

No Cons with this software. I am very satisfied.

Vendor response

Thanks so much for this great review! We're thrilled you're so happy, and that you're seeing those faster bookings. We love being able to merge multiple parts of a business, too, such as your floral department and your event rentals. Streamlining is the name of the game! Thanks for being a part of the Goodshuffle Pro family.