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Point of Rental Software Logo

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Cloud-based rental store/inventory management software

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Point of Rental Software Pricing, Features, Reviews and Alternatives

Point of Rental Software FAQs

Q. What type of pricing plans does Point of Rental Software offer?

Point of Rental Software has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Point of Rental Software?

Point of Rental Software has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Point of Rental Software support?

Point of Rental Software supports the following languages:
English, French, German, Spanish


Q. Does Point of Rental Software support mobile devices?

Point of Rental Software supports the following devices:
Android, iPad, iPhone


Q. Does Point of Rental Software offer an API?

Yes, Point of Rental Software has an API available for use.


Q. What other apps does Point of Rental Software integrate with?

Point of Rental Software integrates with the following applications:
MYOB Business, Zapier, Sage Intacct, QuickBooks Online Advanced, Sage 50cloud Accounting, Stripe, Sage 200, Salesforce Sales Cloud, QuickBooks Online, Google Calendar, Xero


Q. What level of support does Point of Rental Software offer?

Point of Rental Software offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

Point of Rental Software product overview

What is Point of Rental Software?

Rental Essentials from Point of Rental is a scalable, cloud-based rental inventory management software for fixed and mobile rental businesses of all types and sizes. With tools such as inventory tracking, barcode scanning, POS, credit card processing, invoicing, delivery and return tracking, maintenance reminders, ROI reporting and more, Rental Essentials aims to provide an all-in-one rental management portal.

Key benefits of using Point of Rental Software

  • Use Rental Essentials’ workbench tools to manage rentals, access quotes, and see details of bookings including payment total, special requests, start and due date, invoices, and any outstanding payments from previous rentals.

  • Reconcile the cash drawer, process credit card payments, view tax rates, and manage accounting from the admin menu. From there, users can also configure both the back-end system and the customer storefront with customized settings.

  • Use Rental Essentials' barcode scanning tool to check items in and out of the warehouse for rentals. Barcodes can also be scanned from a mobile device using the mobile app and phone camera.

  • Track deliveries and pick-ups using the iOS and android apps. Customers can fill in and electronically sign confirmation forms upon delivery as proof of receipt. The mobile apps can also be used to send out contracts remotely, and add or remove items.

  • Generate powerful and actionable reports from a range of options from the reporting library including future revenue, best sellers, ROI, and maintenance.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    24/7 (Live rep)
    FAQs/Forum
    Knowledge Base

    Training options

    Webinars
    Videos
    Live Online
    In Person
    Documentation

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    Point of Rental Software pricing information

    Value for money

    4.1

    /5

    145

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    Value for money contenders

    Point of Rental Software features

    Functionality

    4.2

    /5

    145

    Total features

    85

    4 categories

    Most valued features by users

    Reporting & Statistics
    Activity Dashboard
    Third-Party Integrations
    Inventory Management
    API
    Data Import/Export
    Alerts/Notifications
    Billing & Invoicing

    Functionality contenders

    Point of Rental Software users reviews

    Overall Rating

    4.4

    /5

    145

    Positive reviews

    86

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.34/10
    Rating distribution

    5

    4

    3

    2

    1

    87

    37

    12

    3

    6

    Pros
    I absolutely love this software any time I have questions or need help they help without any issues and are very prompt in getting answers for me.
    Point-of-Rental is easy to work with always good for feedback and help great product and integrated into our website.
    As a new user of point of rental, i have to say what a nice change from our old system. The day at a glance and ease of use is amazing.
    Cons
    The problem is when you access in test mode you have no clue what you are looking at and you have no guidance from POR until you cut a check.
    Don't even consider Point of Rental. The online functionality is absolutely terrible.
    To make matters worse, the customer has to navigate back to their email after signing up for an account to confirm their email, and then navigate back to the site.

    Overall rating contenders

    SM
    AvatarImg

    Scott M.

    Construction, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Long time user

    Reviewed a year ago

    Just dealing with the software that I own, it's great. I've used the software for 25 years so I know how to use it. Only time I need to call support is usually over credit card problems which they must deal with. If I was a user who needed support, it would be a hassle.

    Pros

    Ease of use. Once you learn how the software works, it's easy to teach others.

    Cons

    The customer support over the years has took a downward spiral. Only a few years ago, your call was answered and dealt with immediately, now your issued a ticket and most of the time called back, sometimes days after your call. Took over 2 months to get a price on an upgrade that's a ridiculous price.

    Vendor response

    Scott, we're glad the software's still working well for you and that you're finding it so easy to use and train on! We agree that two months is definitely too long to be waiting for an answer on something as simple as a price. If you ever feel like it's taking too long to get a response, just email us or message us on FB and we'll help escalate or at least let you know what's happening. -Brian

    CP
    AvatarImg

    Cody P.

    Construction, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Good software, still buggy

    Reviewed a year ago

    The software has benefited our company greatly. I have no experience with other rental programs so I do not have a reference, but I have been satisfied with POR.

    Pros

    I like the ability to find items that are not always easily found. I like that there are multiple ways to do things so there is a lot of flexibility.

    Cons

    There are some big bugs that affect business. Credit card processing, which may not be POR's fault gets messed up constantly which doesn't allow to close for end of day. The support team is always hard to connect to. They are usually very helpful when you do finally connect, but connecting is the challenge. There are several bugs that don't let the correct buttons show up. There are more steps on Elite than on Expert to do the same things. It constantly disconnects from something and has to reconnect. Screens will bounce back and forth from foreground to background. There are plenty more things wrong I cannot think of.

    Vendor response

    Hey Cody, we're glad the software is benefiting your company and that overall you're satisfied. If you'd like to detail some of those other frustrations, you can email me and I'll have someone reach out to you - we definitely don't want you to have that kind of experience using the software. -Brian

    JF
    AvatarImg

    Jimmy F.

    Retail, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Too Many Limitations for Any Serious Business to Consider for Online Bookings

    Reviewed 3 years ago

    It's one thing to have issues. Software is buggy. It's always evolving. But to have to pay $75/month for the right to call them and get help? Just awful. That would maybe be tolerable if they had a chat option. Nope. Or if they responded to emails swiftly. Nope. If you have a critical issue, you are on your own. Good luck. Your customers pay the price and you lose the business.

    Pros

    The back end is fine. Not great. It gets the job done, but the interface and UI for online is antiquated. There are so many platforms out there with slick functionality and workflow that they're getting left behind without some SERIOUS upgrades.

    Cons

    I can't say it all in 1,500 characters. Let's start with customer service. You actually have to pay $75 for phone customer service with most plans. Huh? That means either 1) you're likely to have so many issues that it's worth $75 to get help fixing them, or 2) They don't want to assist their customers unless they can extort an extra $75 for the honor. Absurd. We work with dozens of SaS companies,...

    Vendor response

    Hey Jimmy, thanks for the feedback. Our support team will be reaching out shortly to help with any issues you're currently having. They'll also be able to show you how to access our support team via chat.

    AH
    AvatarImg

    Ashley H.

    Retail, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    6 Months on the Job

    Reviewed a year ago

    POR can be very slow and tedious to work with at times, and down right aggravating when File Maintenance decides to stop working in the middle of doing inventory with it. It's not hard to use but there are a lot of areas where steps could be cut down. We currently don't have cloud but are looking into using it, hopefully some of this is fixed with that upgrade to the system. I do know that there are several benefits to making that change that will make inventory much quicker.

    Pros

    "Items for Vendor" is very helpful once we understood properly how the function works with the min/max order in File Maintenance. The system is fairly simple once you understand how certain features are supposed to function.

    Cons

    A big part of my job is managing inventory and it is very easy for inventory to be off when it becomes a 4-5 step process to pull items from stock on contracts after receiving from a PO. It would be nice if there were a feature to pull directly after receiving instead of having to open a contract and manually pull items. Its a simple step but can be easily missed when there are a lot of parts coming in for several different contracts.

    Vendor response

    Hey Ashley, we're glad you're able to find ways to use more of the features available in Point of Rental! I'm not sure which specific processes you're talking about; can you email me and we'll figure out if it's best to contact support (this is something that is resolved by having someone explain how it's supposed to be done) or use uInnovate (this is something that can and should be made easier for you)? Thanks again! =) -Brian

    WB
    AvatarImg

    Wendy B.

    Retail, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Best rental software out there

    Reviewed 5 years ago

    We have been using POR since 1998. Earl came out to set us up and we knew then that this was the best decision for our company. They always make you feel like you are part of their large family. I have had things come up (not necessarily with the software) and would call the support line for help and they are on it. If they don't have an immediate answer, you can know they are working on it immediately to help solve your problem. Great company to work with.

    Pros

    My first pro is the STAFF - always helpful and never make you feel like you are asking a dumb questions. Second, I love how that the software is user friendly. Third, the software has so much to offer. So whether you are a big firm or a very small firm like myself this software is a must.

    Cons

    I wish they were a little closer so I could go to conferences and training that they hold. Not that this is there fault - but it is the only Con I can come up with.

    Vendor response

    Thanks for the kind words, Wendy! Sorry about the location issue - we'd love to have you down for the International Conference. (If you register early then you can save enough on registration that it'll cover some of the travel costs! =D) We appreciate having you and Murray's Tool Rental as part of the Point of Rental family, too. =)

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