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ProPet vs BusyPaws Comparison (2026)

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Good recommendations?

ProPet

BusyPaws

Overview

ProPet is a web-based kennel management solution offering client & pet management, online appointment booking, billing & invoicing, payment processing, and more

BusyPaws helps you convert visitors to your website to paying clients and makes managing existing clients easier, reducing administrative burden on your and your staff. The best-in-class booking flows accept all types of pet care services: training, grooming, daycare, boarding, walks, etc.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

49.99

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

103

Value for money

Ease of use

Features

Customer support

85%

would recommend this app

4.7

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

Pros

“Knowing your pet's activity and health levels: ProPet’s sensors and tracking technology provide pet owners with an understanding of their pet’s activity, health, and behavior. ”

Debbie N.

Manager

“Reduced pet anxiety: ProPet’s tracking technology also allows pet owners to monitor their pet’s activity levels, helping to reduce pet anxiety. ”

Debbie N.

Manager

“Improved pet tracking: ProPet allows pet owners to track their pet’s location, ensuring their pet stays safe and secure. ”

Debbie N.

Manager

Pros

“I also like that clients can securely manage their credit cards for invoice payments, and I have the option to charge their card when needed.”

Rae D.

CEO

“Such efficient and friendly customer assistance, comprehensive options for my dog behaviour consulting business, group classes and private sessions, different locations, can message in the app, store customer info and notes, easily send out commonly used documents, have clients sign waivers and pay, all in this platform!”

Danika P.

Dog trainer and behaviour consultant

“My clients appreciate the self serve portal (I appreciate that it didn't cost extra to provide that service) that allows them to see their bookings, cancel and see their payment history”

Tasha S.

Owner, Trainer

Cons

“I needed to revamp our entire retail inventory, and was emailing with a rep for several months, no help was forthcoming due to "staffing issues," i was as patient as i coyld be while continuing to check in, finally she just ghosted me.”

Barbara J.

Owner

“They have a Facebook page where you can ask other users for help because they will never respond. ”

Barbara J.

Owner

“ProPet does not have a mobile app for customers to book services.”

Debbie N.

Manager

Cons

“Credit issues on customer accounts, sometimes they are a bit glitchy.”

Rachael S.

Owner

“I wish there was a mobile app specifically for the calendar feature as the mobile website is kind of crowded and clunky to use to see upcoming bookings.”

Jeff C.

Owner

“My customers and I get a little confused sometimes with package credits - available, used, scheduled etc.. as they are colored and worded differently on the client end.”

Caz G.

Owner