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ProPet Pricing, Features, Reviews and Alternatives
ProPet FAQs
ProPet product overview
What is ProPet?
ProPet is a cloud-based solution for kennel, daycare, training and grooming management, designed for use in boarding kennels, catteries, pet resorts, grooming salons, dog daycares, in-home boarding businesses, and more. The system offers tools for online appointment booking, customer relationship management (CRM), email marketing, vaccination management, pricing customization, payment processing, and more.
Key benefits of using ProPet
Typical customers
Platforms supported
Support options
Training options
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Starting from
49.99
/user
Per month
Starting from
50
Per month
Other
ProPet pricing information
Value for money
4.4
/5
103
Starting from
49.99
/user
Per month
Pricing options
Value for money contenders
ProPet features
Functionality
4.3
/5
103
Total features
22
3 categories
Most valued features by users
Functionality contenders
ProPet users reviews
Overall Rating
4.7
/5
103
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.04/10
70
30
3
0
0
Cheryl R.
Overall rating contenders
Sharon H.
Used daily for 1-2 years
Review source
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The software has everything we need to track, document, interact via emails, invoicing and uploading pictures of the dogs & cats to show up on the kennel cards (AKA boarding sheet). Easy to maneuver through and get everything we need or need to document. The notes on the customer's page is great for sharing info with others in the facility for check in and check out purposes.
There is not a thing we can say that is negative about this software as it has exactly what we need for our boarding facility. Incredibly easy to teach new employees on the software and it hasn't failed us yet.
Hello Sharon! Thank you so much for your review. We¿re glad that ProPet has made running your business easier!
Cami M.
Consumer Services, 1-10 employees
Used daily for 1-2 years
Review source
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Propet has been a good company and platform to work with and I’m glad I chose them to use so far.
They have good customer service to work with you and tweak the program to your needs. Clients really like the customer portal also. Fairly easy to navigate and always adding updates.
Would like the different programs within proper to work more fluidly together as our dogs overlap with training and boarding. Think it’s a little pricey and may consider keeping if price gets increased.
Hi Cami, Thank you for reviewing ProPet! We're glad that you're happy with the software so far. We do hope to make improvements to the fluidity between modules.
Dave W.
Glass, Ceramics & Concrete, 1-10 employees
Used daily for less than 6 months
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the folks at ProPet are very responsive with questions and spend quality time helping get you up and running. i had a few issues initially and they listened to what i needed and worked hard to resolve my concerns. although the software is still in Beta test, it is quite functional and we are happy with the overall functionality.
Saves time booking over the phone. the process can be simple and quick once you get the hang of it
the calendar view is hard to read. needs to be simplified (i.e. just list dogs name & time of appointment).
Shane C.
Used daily for 6-12 months
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We love how much this has simplified the booking process along with enabling us to better manage and visualize how full our boarding & day care facilities are throughout the day, week and months. Also love how easy it is to track outstanding balances, secure vaccination records and our clients love having their own personal dashboard to manage their pets' visits.
There are some parts of our business that the software does not perfectly fit just yet, but the Propet team has been very open to our feedback and has regularly assisted in trying to create a solution that works.
Hi Shane, Thank you so much for your kind words about ProPet! We are so happy that The Dogwoods is a part of the ProPet family and are always interested in hearing your feedback.
Mat P.
1-10 employees
Used daily for less than 6 months
Review source
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Reduced our admin time by 90% which more than covers the monthly charge. Our customers love that they can order online and see what they have used.
The only system out there that I could find which could accommodate the pre-pay vouchers we use in our business and keep the customer records we need to be compliant with our license in a cloud based system. Customers love being able to book and check how many vouchers they have left and it has saved us about 20h admin per week. The customer service and support in moving from our old paper-based system to this cloud based system have been of a "Dimond" standard.
As we are UK based you have to pay in $, not £ and the excellent customer support is only contactable after 2 pm - minor stuff. Some of the business report tools don't let you integrate the numbers as much as I would like (hence the 4stars and not 5 stars) but to be fair to Pro Pet they have helped me out with a couple and I guess I might not be the typical customer.
Hi Mat, Thank you so much for your kind words. I'm so glad your customers are appreciating the software and that your admin time has been reduced! :)
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