Reliant Parking Pricing, Features, Reviews & Comparison of Alternatives

Reliant Parking

Parking permit management

4.91/5 (22 reviews)

Reliant Parking overview

What is Reliant Parking?

Reliant Parking is a cloud-based parking and permit management solution for apartment communities, HOAs, student housing, and other buildings that require parking management. The platform provides online parking and permit management via the web platform, as well as native Android and iOS apps for residents, management, and enforcement. Reliant Parking offers features such as guest permit management, multiple permit types, real-time updates, expiration date tracking, online permit ordering, and more.

For apartment communities and student housing, Reliant Parking can be used to provide residents with personal parking permits in order to control parking and reduce unauthorized vehicle entry. Residents can use the mobile app to order permits and renewals, request guest permits, report parking violations, and more.

Reliant Parking allows HOAs (homeowner associations) to outline and enforce community parking rules and regulations. The platform includes a built-in client database, which stores information on residents, permits, vehicles, and more. The Reliant Parking platform allows users to customize preferences for notifications and access permissions and property rules and requirements are taken into account when setting up workflows.
reliantparking.com

Pricing

Pricing options
Subscription
Free trial
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Reliant Parking screenshot: Reliant Parking resident appReliant Parking Video | "How it Works"Reliant Parking screenshot: Reliant Parking resident self service for permit management

Reliant Parking reviews

Excellent
20

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.8
  4.8
  5.0
Jose Ruvalcaba

Reliant Parking is Fantastic

Used occasionally for 1-2 years
Reviewed 2019-04-04
Review Source: Capterra

Reliant Parking has been an incredible tool to getting control of our parking. It has saved staff time and improved resident experience. The roll out process was simple and improvement was noticed almost immediately. Customer service is amazing and is always there for us with any questions.

Pros
Very easy to use! We love how they continue to monitor the parking and ensuring that people stay current with their parking permits. We also love the staff and how quick they are to respond to our needs.!!

Cons
The only improvement I can think of, is maybe a way to set up a reminder for residents, when their permit is coming up for renewal. Also, it would be nice to maybe add a link to where they can go to renew their permit. It is easy to forget about your parking permit, and it is not nice that your first reminder looks like a ticket (even though it is not).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Josh Leon

Great Service that makes parking enforcement simple for property managers and residents

Used daily for 2+ years
Reviewed 2020-06-06
Review Source: Capterra

We recently had a concern last week when a resident got towed due to a mix up with assigning tandem spaces and although when the resident reported it thru the app they were advised it could not be towed and then the resident went thru SDPD and still got it towed. [SENSITIVE CONTENT HIDDEN] was able to correct the part on our end and then her and [SENSITIVE CONTENT HIDDEN] went even further and assisted our team with correcting the mistake with the tow yard. Not only did this create a positive resident experience it made dealing with all of this that much easier on my team. The whole team at Reliant Parking have been easily reachable for assistance anytime it's needed and always produce positive results. You really have made dealing with parking enforcement a more pleasant experience and I can’t say thank you enough for putting so much effort in developing an awesome program and a great customer service team. Thank you for all you and your team do it really is appreciated.

Pros
The accuracy and simplicity for property managers as well as on the residents side.

Cons
There aren't any cons because their team is willing to take feedback and assist with making adjustments to cater to your property.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Julio Molina

Great at what they do

Used daily for less than 6 months
Reviewed 2019-04-09
Review Source: Capterra

Reliant's parking customer service has been great. CSR are very friendly and helpful when you have any problems, questions, or concerns. The software does what it's meant to do and very easy to use.

Pros
The software is super easy to use and stay on top of.

Cons
Only thing I would say is how fast it logs off after you stopped using it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Drew Sciortnio

RP makes parking management a breeze!

Used daily for 2+ years
Reviewed 2019-04-10
Review Source: Capterra

My apartment community has been a client of Reliant Parking since 2014. We joined having significant parking management issues; poor permit system, limited technology to track vehicle data, unauthorized vehicles which let to a lack of visitor parking space, etc. Reliant Park fixed all of that and gave us back the time to service our community without the hassle of parking management. They do it all. It's a win for any size apartment community. We've since expanded to multiple communities nation-wide!

Pros
The ability to track vehicle data in one place, as well as the nightly enforcement service.

Cons
There truly is nothing we don't love about RP.

Response from Reliant Parking


Thank you Drew. We have come a long way since we first started working together. Your feedback is always appreciated as we are always looking to improve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jackie Diaz

Convenience/Awesome customer service

Used daily for 2+ years
Reviewed 2019-04-02
Review Source: Capterra

The 24/7 system access is really convenient. Always great customer service, representative always have an answer to my questions. They always get back to you same day. Reliant Parking has minimized parking issues and has incremented our customer's satisfaction.

Pros
Everything! This friendly software it's easy, simple to use and very convenient to everyone.

Cons
Dislike! There is nothing to dislike of this program if it makes my job easier and it makes the old school parking permits disappear.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Reliant Parking pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Contact Reliant Parking for pricing information.

Reliant Parking features

Activity Tracking
Automatic Notifications
Customer Database
Data Import/Export
Electronic Payments

API (187 other apps)
Accounting Integration (102 other apps)
Activity Dashboard (188 other apps)
Billing & Invoicing (153 other apps)
Calendar Management (115 other apps)
Customizable Reporting (131 other apps)
Document Management (115 other apps)
Document Storage (95 other apps)
Inventory Management (148 other apps)
Inventory Tracking (114 other apps)
Invoice Management (141 other apps)
Reminders (112 other apps)
Reporting & Statistics (222 other apps)
Search Functionality (123 other apps)
Third Party Integration (153 other apps)

Videos and tutorials

Additional information for Reliant Parking

Key features of Reliant Parking

  • Access Controls
  • Automated Routing
  • Citation Tracking
  • Custom Vehicle Owner Alerts
  • Customer Portal
  • Expiration Date Tracking
  • Mobile Parking Signs
  • Online Payments
  • Parking Permits
  • Payment Processing
  • Permit Management
  • Renewal Management
  • Ticketing
  • Tow Management
  • Violation Tracking
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