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Shop Boss vs Manager SE Comparison (2026)

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Good recommendations?

Shop Boss

Manager SE

Overview

Shop Boss is a cloud-based auto repair shop management system that helps independent shop owners manage operations by offering digital inspections, integrated payments, and customer communication tools.

Manager SE is a cloud-based auto-shop management software that streamlines workflow, provides detailed insights through integrated reporting, and offers contactless payment options to optimize the customer experience.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

199

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

4.1

Value for money

Ease of use

Features

Customer support

56%

would recommend this app

Pros

“It's really the best application that needs to be implemented quite frequently in this field to allow smooth operation of business and make it easy for our customers to opt for hastle-free repairing.”

Aditi S.

Partner

“Through the Shop Boss Digital Vehicle Inspection (DVI), there is a new way of enhancing the level of talking to our customers.”

CHAMSI B.

IT Manager

“The comprehensive features and real-time insights have made our operations more organized and profitable. Despite the initial learning curve and cost considerations, the benefits have proven to be well worth it for enhancing our management processes.”

Howard H.

Software Engineer

Pros

“I use mobile manager to write new ROs in the parking lot but there are times I wish I could just pop open my phone and use it online and not be tied to a computer.”

Christopher P.

Owner

“The ability to write repair estimates, look up labor times and parts costs all from one program”

Jeff E.

Service manager

“Your rep comes to you to teach you everything you need to know, you can keep an eye on all your repairs at the shop, you can use their ProDemand on the phone!”

Camila R.

Owner

Cons

“One weakness found in the part ordering feature is that it does not offer order tracking for backordered goods. If one is working with multiple suppliers, it is a little irritating to update each status by the time one is busy with lots of orders especially in busy moments.”

Tolga E.

Head of Department

“A lack of flexibility and customization options within the software, particularly regarding workflows and reporting features, which can sometimes feel rigid and not adaptable to unique my business needs”

Dontate P.

Owner

“The system is not friendly for someone that owns multiple shops and is a challenge when selling tires, as it does not report DOT numbers. ”

Heather K.

Operations Support

Cons

“The only issues we have faced are the lack of support for some less than familiar truck makes and models, and not every brand lists standard repair times for accurate repair quoting.”

Nick E.

Service Manager

“Some of the repairing procedures aren't efficiently conveyed to the customers, so filling in these faults within the system by adding more client support on the system.”

Osama A.

Data Annotation

“At this point I want to cancel my services and cant because no one apparently has the ability to do anything to your account.”

Caleb F.

Owner