GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Shop Boss vs Jobber Comparison (2026)

Add to Compare

Compare similar apps

WPS Office

4.5

QuickBooks Online

4.3

Good recommendations?

Shop Boss

Jobber

Overview

Shop Boss is a cloud-based auto repair shop management system that helps independent shop owners manage operations by offering digital inspections, integrated payments, and customer communication tools.

Join over 250,000 home service pros using Jobber. We make it easy to schedule appointments, quote, invoice, and get paid faster. Organize your field service business and impress your clients - get started today.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

199

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

4.6

1.4K

312

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

Pros

“It's really the best application that needs to be implemented quite frequently in this field to allow smooth operation of business and make it easy for our customers to opt for hastle-free repairing.”

Aditi S.

Partner

“Through the Shop Boss Digital Vehicle Inspection (DVI), there is a new way of enhancing the level of talking to our customers.”

CHAMSI B.

IT Manager

“The comprehensive features and real-time insights have made our operations more organized and profitable. Despite the initial learning curve and cost considerations, the benefits have proven to be well worth it for enhancing our management processes.”

Howard H.

Software Engineer

Pros

“From client contacts and requests, to scheduling, job notes and invoicing, Jobber brings our team and our clients together in one seamless place.”

Dale D.

Sales and Administrative Coordinator

“From the same system I'm able to pull up a client's entire history, send estimates, revise estimates, refer to job notes from technicians for troubleshooting, and invoice the same day a job is complete.”

Dale D.

Sales and Administrative Coordinator

“It's not the cheapest option out there, but when you factor in what it does (scheduling, invoicing, payments, reporting, even a website), it earns its keep for most small trades businesses.”

Eri D.

ACCOUNTANT

Cons

“One weakness found in the part ordering feature is that it does not offer order tracking for backordered goods. If one is working with multiple suppliers, it is a little irritating to update each status by the time one is busy with lots of orders especially in busy moments.”

Tolga E.

Head of Department

“A lack of flexibility and customization options within the software, particularly regarding workflows and reporting features, which can sometimes feel rigid and not adaptable to unique my business needs”

Dontate P.

Owner

“The system is not friendly for someone that owns multiple shops and is a challenge when selling tires, as it does not report DOT numbers. ”

Heather K.

Operations Support

Cons

“Not being able to do time blocks that allow a reminder text/email, not being able to have time blocks at all, quickbook integration messes up frequently, more quote templates, more backend personalization”

Laura L.

Marketing Manager

“The biggest limitations for us are customization boundaries inside the quote templates and certain workflow areas that don’t go as deep as larger field-service CRMs.”

Andrew S.

General Manager

“When a customer get's financing, the whole process from creating invoice to applying payment is handled by Jobber, which actually complicates things a bit, cause you're unable to use your regular invoicing process.”

Marina M.

Dispatcher