Shop Boss vs Shopmonkey

Shop-Ware

Tekmetric

Fullbay

ALLDATA

Manager SE

Protractor

Compare Shop Boss and Shopmonkey based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Manager SE is a cloud-based auto-shop management software that streamlines workflow, provides detailed insights through integrated reporting, and offers contactless payment options to optimize the customer experience.

Designed for single-location automotive aftermarket repair shops and multi-store chains, this shop management software helps manage daily tasks and includes robust features for business growth.

ALLDATA is a cloud-based OEM diagnostic suite that helps automotive businesses conduct vehicle inspections based on repair data provided through interactive color wiring or OEM diagrams. Technicians can generate high quality images, view diagrams for inspections & highlight components.

Shop Boss is a cloud-based auto repair shop management system that helps independent shop owners manage operations by offering digital inspections, integrated payments, and customer communication tools.

Access Controls/Permissions

Accounting

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Billing & Invoicing

Chat/Messaging

Client Portal

Communication Management

Customer Database

Customer History

Customizable Fields

Customizable Reports

Customizable Templates

Data Import/Export

Drag & Drop

Electronic Payments

Electronic Signature

Employee Management

Employee Scheduling

Employee Time Clock

Estimating

Financial Management

Generative AI

HR Management

Inspection Management

Inventory Control

Inventory Management

Invoice Management

Job Tracking

Labor Cost Reporting

Labor Rates

Maintenance Scheduling

Marketing Automation

Marketing Management

Mobile Access

Multi-Location

Order Management

Parts Management

Performance Metrics

Point of Sale (POS)

Prioritization

Productivity Tools

Progress Tracking

Purchase Order Management

Purchasing & Receiving

QuickBooks Integration

Quotes/Estimates

Real-Time Data

Records Management

Reminders

Repair Tracking

Reporting & Statistics

Scheduling

Service History

SMS Messaging

Third-Party Integrations

Time Tracking

User Management

Vehicle Information

Vehicle Tracking

VIN Decoder

VIN Lookup

Work Order Management

Workflow Management

Shop Boss

Android

Web-based

Windows

iPad

iPhone

Mechanic

Use with other tools to help provide the best and most accurate service. Awesome customer service experiences.

Owner

It is one of the biggest most costly mistake I have made in my 16 years in business and know I feel stuck with it.

Shop Boss is good with many good features. The developers are making improvements at a good pace.

Auto body painter

My overall experience was great, pretty pleasant very easy to work with and utilize.

No matter the computer skills you have it definitely is a good software for those who don’t know how to to use a computer as good.

Admin

I liked Shop Boss for its intuitive interface, strong repair order management, and seamless parts integration. It streamlines workflow for auto shops, saving time and boosting efficiency.

merch

I really liked Shop Boss, to be honest. It’s super easy to use, I got the hang of it right away.

Student

It is quality and easy to use. Great for shop management.

Business Manager

The software was easy to navigate. Its functionality was great with its color coding.

Instructor

The support team is responsive and helpful whenever we have questions.

Software Engineer

Despite the initial learning curve and cost considerations, the benefits have proven to be well worth it for enhancing our management processes.

Features like customer texting have significantly improved our communication and follow-ups, enhancing overall customer satisfaction.

Absolute no offline connection. Some people may need to access the system when offline.

Service Manager

Great product with even better pricing and support.

We like the ability to create work orders when vehicles and equipment come in for repair.

Missing some integrations, not synced dispatch board.

Manager

The fact that it is so consistently down, or being worked on. And all we get is a sorry.

From The integrated inspection feature, to the ease of creating unlimited canned jobs, to the way the software communicates with some of my marketing partners, where do I start.

Shop Boss screenshot: Shop Boss work in Progress

Shop Boss screenshot: Shop Boss workflow management

Shop Boss screenshot: Shop Boss KPI's and metrics

Shop Boss screenshot: Parts ordering - integrations with both Motor & RepairLink

Shop Boss screenshot: Shop Boss text messaging - Unlimited 2-way texting

Shop Boss screenshot: Shop Boss customer portal - customers can see exactly what the need to right from a customer portal.

Shop Boss screenshot: Shop Boss VIN Scanner - Quickly get the information you need from the VIN scanner without having to type it in. 

Shop Boss screenshot: Shop Boss digital cehicle inspection. Take photos & videos, use canned updates and findings to allow techs to inspect vehicles quickly. 

Shop Boss screenshot: Shop Boss live chat - stay in touch with your team on updates and needs without having to walk back and forth. 

Shop Boss screenshot: Shop Boss integrated payments with consumer financing at inspection results. 

Freelancers

Large Enterprises

Mid Size Business

Small Business

Tekmetric is a cloud-based shop management system with an easy-to-use workflow and a modern approach to customer care.

Shop-Ware is a cloud-based auto repair software designed for single and multi-shop operators that handles vehicle inspections and allows users to write service in seconds and share it with their customers for instant approvals.

Fullbay is a web-based management software designed specifically for heavy-duty truck and trailer repair shops. The platform streamlines workflow with features including service order management, electronic invoicing, inventory tracking, and integrated payment processing. Technicians can access repair information while shop owners gain visibility into operations through comprehensive reporting tools and cloud-based security.

Shopmonkey is a cloud-based auto repair solution designed to help businesses manage processes through appointment scheduling, messaging, reporting, and digital vehicle inspection tools. It lets users track inventory, update order statuses, and reach out to vendors for purchasing missing auto parts.

Shopmonkey

Linux

They always get back to you in a timely manor and LISTEN. I love the ease of use and ability to move jobs around with ease.

We also appreciate the customer support which has been a huge asset in learning and navigating the software with ease. Communicating with customers has become easier with Shopmonkey.

Sm has make the connection from Customer>Administrative>Technician much more seamless. Our clients love the text reminders, professional quotes and ability to text us back with questions or comments.

It looks better than it is. The customer support is great and very responsive.

Shop Manager

The system is also great for customer communication which is very important in all industries.

There are not enough words to describe what a great purchase it has been. It saved my business and my life.

Tech

What I like most is the simplicity and how user friendly this software is.

Owner/Service Writter

The logic to integrate with Quickbooks is flawed for Canadian use. There is no way to process warranties that shows a zero dollar amount for the customer without applying a discount.

Software is very straightforward, fast and easy to build invoices, and add parts to inventory. The ability to text message clients is an absolute game changer and everyone of my clients loves it.

owner

Customers loves the interaction thru text messages while we are working on there vehicle. Customer service is excellent from shop monkey team.

Co-Owner

The other thing I love is the pricing matrix...this makes it so easy to charge what I need to without having to do any calculations on each ticket.

Assistant Chief Administrative Officer

What I like most about this software is the ease of use and the modern, simple design.

I don't thin there could be one thing that is bad about this software compared to all others.

General Manager

And my favorite part is that it helps us get our labor guide pricing at an instant. Estimates that used to take me about 4 hours to have to my customer are now ready in less than 5 minutes.

Maintenance Manager

Of course, there is always something that is missing when you start using a software.

Perfectly integrates all of the things I use into one. From parts procurement, to labor estimates to easily attaching a customer to a car with its unique identification.

President 

As a shop owner I know communication is key. I found one of the biggest customer complaint is communicating.

Shop Boss vs Shopmonkey Comparison (2026)

Shop Boss

Shopmonkey

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives