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Sumac vs My Junna Comparison (2026)
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Overview
Simplify Human Service Case Management. Streamline Client Intake, Case Notes, Service Delivery & Reporting. HIPAA & PIPEDA Compliant. Incudes Free Top-rated Support.
My Junna is a HIPAA compliant client management software to track clients, tasks, organize community resources, share calendars, send documents for e-signatures and more.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
132
5
4
3
2
1
69
50
9
3
1
- Value for money
- Ease of use
- Features
- Customer support
73%
would recommend this app4.8
39
5
4
3
2
1
33
6
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
90%
would recommend this appPros
“We started using Sumac to manage our youth programs that work with youth involved in the criminal justice system, and we’ve found it to be extremely helpful, reliable, and secure. When our funders required us to use a secure database for confidential client information, we researched Sumac and have never looked back.”
RM
Rodrigo M.
Pograms Manager
“The platform makes it easy to keep all information organized, confidential, and accessible only to authorized staff. Whenever we’ve encountered an issue, Sumac Support has been outstanding; one email away, and their response time is often within minutes.”
RM
Rodrigo M.
Pograms Manager
“It has improved how we document client interactions, manage referrals, and collect data across multiple programs.”
MJ
Maryam J.
Youth Outreach Worker
Pros
“My Junna a user friendly program that efficiently allows my team to record notes while keeping track of important client information.”
AC
Alesia C.
Owner-Care Manager
“Knowing the team, from online tutorials to face to face interactions helps to build the relationship which is so very important at all levels.”
BN
Bonnie N.
Aging Life Care Manager
“Easy to use, we can have multiple care managers on the system, and they can all view each other's clients for on call purposes.”
NT
Niki T.
Director
Cons
“At times, the system can be a bit slow when multiple users are logged in, and some customization features (like form templates) require admin access or additional setup support.”
MJ
Maryam J.
Youth Outreach Worker
“The only issue we’ve encountered (easily resolved by an administrator) is that client files sometimes become locked, and staff cannot unlock them independently.”
RM
Rodrigo M.
Pograms Manager
“Actually, my one complaint is they changed the gift entry form and it is not nearly as flexible as the older form had been.”
NM
Nancy M.
Director
Cons
“The "in-production while working" makes some tasks clunky and the intuitiveness needs more finesse.”
LK
Lisa K.
Aging Life Care Manager
- Vendor responds to reviews
- Last review8 months ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features145
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Administrative Reporting
- Admissions Management
- Alerts/Escalation
- Alerts/Notifications
- Alumni Management
- Applicant Tracking
- Application Management
- Appointment Management
- Approval Process Control
- Assignment Management
- Attendance Management
- Attendance Tracking
- Auction Management
- Authorization Tracking
- Billing & Invoicing
- Budget Control
- Budgeting/Forecasting
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Care Plan Management
- Case List Management
- Case Management
- Case Notes
- Categorization/Grouping
- Certification & Licensing
- Charting
- Child Welfare Management
- Client Management
- Client Portal
- Clinical Assessment Tool
- Collaboration Tools
- Committee Management
- Communication Management
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Contribution Tracking
- Credit Card Processing
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Collection
- Data Import/Export
- Deadline Management
- Document Management
- Document Storage
- Document Templates
- Donation Tracking
- Donor Discovery
- Donor Management
- Drag & Drop
- Due Date Tracking
- Dues Management
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Employee Management
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Financial Reporting
- For Nonprofits
- Forms Management
- Fundraising Management
- Gift Matching Management
- Goal Setting/Tracking
- Grant Application Management
- Grant Management
- Graphical Data Presentation
- Group Notes
- HIPAA Compliant
- Historical Reporting
- Historical Trend Analysis
- Impact Measurement
- Intake Management
- Interaction Tracking
- Invoice Management
- Medical History Records
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile Alerts
- Mobile Giving
- Multi-Channel Communication
- Multi-Factor Authentication
- Multi-Location
- Online Forms
- Online Giving
- Patient Engagement
- Patient Flow Management
- Patient Intake
- Patient Location Tracking
- Patient Management
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Personalization
- Pledge Management
- Program Management
- Progress Notes
- Progress Reports
- Project Time Tracking
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Receipt Management
- Recognition Management
- Records Management
- Recurring Giving
- Recurring/Subscription Billing
- Referral Management
- Referral Tracking
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- Scheduling
- Search/Filter
- Segmentation
- Self Payment
- Self Service Portal
- Summary Reports
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Team Notes
- Third-Party Integrations
- Time Tracking
- Training Management
- Treatment Planning
- Volunteer Management
- Volunteer Recruiting
- Wait List Management
- Web Forms
- Website Integration
- Website Management
- Workflow Management
- Total features88
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Administrative Reporting
- Admissions Management
- Alerts/Escalation
- Alerts/Notifications
- Alumni Management
- Applicant Tracking
- Application Management
- Appointment Management
- Approval Process Control
- Assignment Management
- Attendance Management
- Attendance Tracking
- Auction Management
- Authorization Tracking
- Billing & Invoicing
- Budget Control
- Budgeting/Forecasting
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Care Plan Management
- Case List Management
- Case Management
- Case Notes
- Categorization/Grouping
- Certification & Licensing
- Charting
- Child Welfare Management
- Client Management
- Client Portal
- Clinical Assessment Tool
- Collaboration Tools
- Committee Management
- Communication Management
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Contribution Tracking
- Credit Card Processing
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Collection
- Data Import/Export
- Deadline Management
- Document Management
- Document Storage
- Document Templates
- Donation Tracking
- Donor Discovery
- Donor Management
- Drag & Drop
- Due Date Tracking
- Dues Management
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Employee Management
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Financial Reporting
- For Nonprofits
- Forms Management
- Fundraising Management
- Gift Matching Management
- Goal Setting/Tracking
- Grant Application Management
- Grant Management
- Graphical Data Presentation
- Group Notes
- HIPAA Compliant
- Historical Reporting
- Historical Trend Analysis
- Impact Measurement
- Intake Management
- Interaction Tracking
- Invoice Management
- Medical History Records
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile Alerts
- Mobile Giving
- Multi-Channel Communication
- Multi-Factor Authentication
- Multi-Location
- Online Forms
- Online Giving
- Patient Engagement
- Patient Flow Management
- Patient Intake
- Patient Location Tracking
- Patient Management
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Personalization
- Pledge Management
- Program Management
- Progress Notes
- Progress Reports
- Project Time Tracking
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Receipt Management
- Recognition Management
- Records Management
- Recurring Giving
- Recurring/Subscription Billing
- Referral Management
- Referral Tracking
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- Scheduling
- Search/Filter
- Segmentation
- Self Payment
- Self Service Portal
- Summary Reports
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Team Notes
- Third-Party Integrations
- Time Tracking
- Training Management
- Treatment Planning
- Volunteer Management
- Volunteer Recruiting
- Wait List Management
- Web Forms
- Website Integration
- Website Management
- Workflow Management
Integrations
- Total integrations2
- Constant Contact
- Google Calendar
- QuickBooks Online
- Total integrations2
- Constant Contact
- Google Calendar
- QuickBooks Online
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