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Sumac vs Salsa Engage Comparison

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Overview

Sumac CRM was made for your nonprofit's unique mission and goals! It's a complete solution for contact management, online...

Salsa Engage is a cloud-based fundraising solution designed to assist nonprofit organizations of all sizes with donor engagement,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

35

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

52

43

6

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

5

4

3

2

1

56

49

14

11

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

Not only do they have great orientation videos, they have excellent customer service on the phone (very patient, friendly, and efficient).

MP

Monica P.

Once familiar with the program, it is quite user friendly. The ability to customize forms for different programs has been wonderful.

AW

Anne W.

Peter Turk and his associates are responsive, eager to help and always searching for input to upgrade their product. We are very glad to be using the program.

KC

Katherine C.

Pros

DonorPro is a wonderful, user-friendly product that is the best fit for our organization's current needs. We love the customer service.

Victoria L.

Customer support, and our Success Coach, are key reasons for our success too. And, we are able to direct more resources to our projects, thanks to a real savings.

KS

Karen S.

Salsa was good for making secure notes about participants/donors and tracking relationships and touches with the participant/donor.

EZ

Emily Z.

Cons

Files have to be meticulously formatted within a certain file type, and the set of steps from data gathering to completion is sometimes frustrating and unforgiving of minor errors.

AH

Allie H.

As an aside, I recently had a problem with my database when an update was installed on the Sumac software.

AS

Adam S.

I also don't like that online membership purchases require a log in before purchasing, which is a barrier to getting more people.

AP

Alysa P.

Cons

Moving from multiple specified tools into an all in one, we did loose some details and specificity that a tool designed specifically for 1 purpose serves.

JB

Jackie B.

There are so many problems with both the software and the service. The software is completely unintuitive.

FM

Frederick M.

Just pop on someone's laptop & login to the GO version losing very little functionality from the desktop / laptop version.

Richard F.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features75
  • AB Testing
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Administrative Reporting
  • Advocate Management
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Auction Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Case Management
  • Case Notes
  • Certification & Licensing
  • Child Welfare Management
  • Client Management
  • Committee Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customer Advocacy
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Document Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Management
  • Event Triggered Actions
  • File Sharing
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Interaction Tracking
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Giving
  • Nonprofit Advocacy
  • Online Forms
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Program Management
  • QuickBooks Integration
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Referral Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Search/Filter
  • Social Media Integration
  • Social Media Management
  • Time Tracking
  • Training Management
  • Volunteer Management
  • Website Management
  • Widgets
  • eCommerce Management
  • Total features43
  • AB Testing
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Administrative Reporting
  • Advocate Management
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Auction Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Case Management
  • Case Notes
  • Certification & Licensing
  • Child Welfare Management
  • Client Management
  • Committee Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customer Advocacy
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Document Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Management
  • Event Triggered Actions
  • File Sharing
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Interaction Tracking
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Giving
  • Nonprofit Advocacy
  • Online Forms
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Program Management
  • QuickBooks Integration
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Referral Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Search/Filter
  • Social Media Integration
  • Social Media Management
  • Time Tracking
  • Training Management
  • Volunteer Management
  • Website Management
  • Widgets
  • eCommerce Management

Integrations

  • Total integrations6
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrations1
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier