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Veevart vs Blackbaud Altru Comparison

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Overview

Veevart is a Salesforce-based application for museums, art galleries, auction houses & design studios with features for visitor,...

Blackbaud Altru is a cloud-based platform for ticketing, membership management, and fundraising. It helps non profit organizations,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

135

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

399

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

25

5

4

3

2

1

23

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.0

36

5

4

3

2

1

12

16

5

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

The Veevart team continue to go above and beyond for us, and we are so grateful for their commitment to a great product.
Also, the Veevart team is super responsive and can either help us create a solution or has one already rolled out.
Overall we have had a great experience. There is always customer and technical support when we need it and it has definitely helped to keep better track of our exhibitions and collections.

Pros

Altru has a wonderful feature of copying appointments and holding them for you to reschedule. I love how there is a database of clients and you can easily search for them.
I also think the customer service is wonderful and always available - which is great. I also really appreciate that the system is very intuitive.
Because the Altru community is very responsive and the fact that the developers listen to the client's concerns, I am confident that Altru will become greater than it is now.

Cons

The fact that images are warped to fit a square in list views is especially chaotic.
We no longer need to use work arounds in order to achieve our ticketing needs, and we don't need to look to other services for fundraising campaign pages.

Cons

Altru is not intuitive to use, and was very intimidating for my team.
When pulling results, it only pulls primary information and if the information is not loaded correctly, it can be a problem.
If a mistake is made there isn't a way to undo it. Sometimes there are issues with payments when entered and you have to go in and delete the payment type and write it in yourself.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features43
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Barcode/Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Campaign Management
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Exhibition Management
  • For Museums
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Shop POS
  • Insurance Management
  • Inventory Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Multi-Location
  • Online Ticketing
  • Online Viewing Rooms
  • Order Processing
  • Payment Processing
  • Product Catalog
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Sales Reports
  • Season Tickets
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Website Integration
  • Website Management
  • Total features58
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Barcode/Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Campaign Management
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Exhibition Management
  • For Museums
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Shop POS
  • Insurance Management
  • Inventory Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Multi-Location
  • Online Ticketing
  • Online Viewing Rooms
  • Order Processing
  • Payment Processing
  • Product Catalog
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Sales Reports
  • Season Tickets
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations8
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net
  • Total integrations7
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net

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