Veevart Pricing, Features, Reviews & Comparison of Alternatives

Veevart

Management solution for museums, auction houses & galleries

5.0/5 (12 reviews)

Veevart overview

What is Veevart?

Veevart is a Salesforce-based application for museums, art galleries, auction houses and design studios with features for visitor, donor, and membership management. By offering tools such as CRM, ticketing, POS, reporting, activity dashboard, collections management, email marketing, website management and more, Veevart aims to provide a 360 degree view of the customer journey whilst ensuring all aspects of day-to-day business can be managed from one central hub.

In order to provide an enhanced user experience, Veevart provides an inbuilt customer relationship management (CRM) tool integrated with the ticketing and gift shop features to provide a real-time overview of customer activity. Using the gift shop and POS features, businesses can sell event tickets and gift shop items both in-house and online, and can keep track of inventory, access purchase history, create an online catalog, and carry out targeted marketing campaigns. Auction houses and galleries can also showcase their lots and catalogs, facilitate art transactions, and carry out live online auctions.

Integration with email providers including MailChimp and ConstantContact mean businesses can use data collected from Veevart to create personalized email marketing campaigns to target new and old customers. The contact management feature allows users to build a client database including purchase and activity history to track collectors and gain awareness of prospective clients.
www.veevart.com

Pricing

Starting from
$170
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Germany, Mexico

Supported languages

English, French
Veevart screenshot: Manage collections by storing all collection media, images, and documents in one placeManaging Exhibitions with VeevartVeevart screenshot: Use the Veevart CRM to gain a real-time overview of customer and visitor activityVeevart screenshot: Sell event tickets online using the Veevart POS Veevart screenshot: Customers can book their tickets online using any device or utilize the POS at eventsVeevart screenshot: Add inventory to a custom website so that customers can buy gift shop items online Veevart Museum OverviewVeevart, Art Gallery Management ApplicationVeevart Collection - Present and share artworks with and without internet access

Veevart user reviews

Excellent
12

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.8
  4.4
  4.8
Bernard Markowicz

Great improvments

Used daily for 1-2 years
Reviewed 2018-07-26
Review Source: Capterra

Great integration between CRM/Saleforce and our gallery backoffice and online business

Pros
I loved the idea to base our backoffice linked to the website and CRM as powerful as Salesforces. Veevart team was very efficient and always quick to answer our requests. I strongly recommend Veevart !

Cons
Ipad /Android application still need to be closest to our needs. Also Quickbook integration will be our next request.... I know Veevart will work on it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chelsea Stewart

Customer service is beyond compare!

Used daily for 6-12 months
Reviewed 2020-09-24
Review Source: Capterra

Pros
The feature that we like most about the software is the amount of customer service. Their team is amazing and have great communication when working with the product. They have the same goals as the company, to make the best website for the client and the ease of communication does not lack in the slightest.

Cons
The UX/UI design on the user interface could be made easier to function for the admin using the site, sometimes its hard to follow. The dimensions listing should be switched for the art pieces (not widthx height) and we find the occasional typo. These are all minor in the long run, and the customer service outweighs the cons completely.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ian Marshall

Customization is great, images could use improvement

Used daily for 6-12 months
Reviewed 2019-12-20
Review Source: Capterra

Veevart has allowed us to approach many aspects of our business from a more quantitative perspective and allows us to have more control over the UI/UX of what we look at every day.

Pros
Reports are a great way to track inventory and to visualize different areas for growth. The ability to change the organization of different objects is also incredibly useful, if a little daunting, because there's limitless amount of customization available.

Cons
For an inventory management system / CRM designed for art galleries and museums, there are a lot of opportunities for improvement in how images are organized and displayed. I'm surprised there aren't different image functionalities or more control over primary images and detail images, for example. The fact that images are warped to fit a square in list views is especially chaotic. The application also has a lot of potential for task management, except that there isn't a way to mark messages as read/unread - this makes it much harder to track communications and easier for things to fall between the cracks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Naama Malomet

Amazing costumer support!

Used daily for less than 6 months
Reviewed 2020-12-16
Review Source: Capterra

The Veevart team is very knowledgeable and they are always able to help with customizations and troubleshoot any issues that may arise, finding the best way for us to use the system to its fullest capabilities.

Pros
Amazing customer support and 1-on-1 integration. Their team is constantly finding ways to help us to best use the program and utilize its fullest capabilities to our advantage. The ways that the system can be configured to the gallery's benefit are endless.

Cons
Certain custom documents are add ons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jackie Erdman

Great Software!

Used daily for 6-12 months
Reviewed 2020-10-23
Review Source: Capterra

We now have a highly functional database for our donors, members, sales, attendance, demographics, programs, and so much more thanks to Veevart. The software is helping us hone in on our audiences like never before and the Veevart Team is consistently looking for ways to help make their client's jobs easier.

Pros
I utilize this software for its Fundraising and Ticketing platforms and I've consistently been impressed by Veevart's user-friendly, intuitive format. Running reports is a breeze and anytime I have a question I hear back from our representative within the day, if not within a few minutes! They have worked with our website maintenance team and staff members to implement sales functions and everyone has nothing but great things to say about their customer service. The Veevart team has been adapting constantly throughout the pandemic situation and are offering options that help make it easier for nonprofits to get the information they most need. i.e. creating new routes for autopayment. I highly recommend this software!

Cons
The only feature we could use right now is the ability to offer autopayment options for all memberships, and Veevart is already working on making that a reality in a couple months.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Veevart pricing

Starting from
$170
Pricing options
Subscription
Free trial
View Pricing Plans

Veevart (Auction houses) access for 2 users, $200/month + $80 per additional user

Veevart (Galleries) access for 2 users, $170/month + $70 per additional user

Veevart (Design studios) access for 2 users, $170/month + $65 per additional user

Veevart features

API
Activity Dashboard
Customizable Reporting
Electronic Payments
Inventory Management

Accounting Integration (105 other apps)
Activity Tracking (109 other apps)
Automatic Notifications (140 other apps)
Billing & Invoicing (158 other apps)
Calendar Management (116 other apps)
Customer Database (112 other apps)
Data Import/Export (146 other apps)
Document Management (131 other apps)
Document Storage (100 other apps)
Inventory Tracking (119 other apps)
Invoice Management (149 other apps)
Reminders (113 other apps)
Reporting & Statistics (243 other apps)
Search Functionality (135 other apps)
Third Party Integration (166 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Veevart

Key features of Veevart

  • Membership management
  • Ticketing
  • Gift shop POS
  • Exhibit management
  • Insurance management
  • Customer management
  • Store replenishment
  • Chat functionality
  • 360 degree feedback
  • Barcode scanning
  • Bid management
  • Client portal
  • Collaborative workspace
  • Contact history
  • CRM integration
  • Customizable branding
  • Customizable reporting
  • Electronic payments
  • Email integration
  • Expense tracking
  • POS
  • Product catalog
  • Real time monitoring
  • Real time reporting
  • Sales tracking
  • Visitor tracking
  • Activity dashboard
  • Discount management
  • Custom landing pages
  • Online catalog
  • Barcode support
  • Chat
  • Event scheduling
  • Grants management
  • Auction management
  • Archiving & retention
  • Campaign management
  • Contact management
  • Collaboration tools
  • Event ticketing
  • Project management
  • Behavior tracking
  • Inventory management
  • Email marketing
  • Visitor targeting
  • Website management
  • Asset management
View All Features

Benefits

Create a custom branded website with Veevart to showcase projects and build an online store, and manage website content including collections, exhibitions, tickets, online donations and more, through Salesforce.

Facilitate sales of gift shop items, tickets, or artwork with Veevart’s POS feature which offers barcode scanning, inventory management, marketing tools, and integration with various payment services.

Manage inventory from the Veevart interface including storage of related pictures, videos and documents. Inventory levels update automatically across all devices when changes occur and alerts can be triggered when levels are low.

Create custom reports on management aspects including visitor data, shop performance, buyer data, expenses vs revenue of auctions, team performance, royalties, and more. Reports can be automatically sent to user’s email inbox and downloaded.

Create a branded visitor app which customers and clients can access in self-service mode to view collections, giving businesses a better understanding of the levels of interest in each item within collection.