Great integration between CRM/Saleforce and our gallery backoffice and online business
Pros
I loved the idea to base our backoffice linked to the website and CRM as powerful as Salesforces.
Veevart team was very efficient and always quick to answer our requests.
I strongly recommend Veevart !
Cons
Ipad /Android application still need to be closest to our needs. Also Quickbook integration will be our next request.... I know Veevart will work on it
Rating breakdown
Likelihood to recommend: 10/10
Pros
The feature that we like most about the software is the amount of customer service. Their team is amazing and have great communication when working with the product. They have the same goals as the company, to make the best website for the client and the ease of communication does not lack in the slightest.
Cons
The UX/UI design on the user interface could be made easier to function for the admin using the site, sometimes its hard to follow. The dimensions listing should be switched for the art pieces (not widthx height) and we find the occasional typo. These are all minor in the long run, and the customer service outweighs the cons completely.
Rating breakdown
Likelihood to recommend: 8/10
Veevart has allowed us to approach many aspects of our business from a more quantitative perspective and allows us to have more control over the UI/UX of what we look at every day.
Pros
Reports are a great way to track inventory and to visualize different areas for growth. The ability to change the organization of different objects is also incredibly useful, if a little daunting, because there's limitless amount of customization available.
Cons
For an inventory management system / CRM designed for art galleries and museums, there are a lot of opportunities for improvement in how images are organized and displayed. I'm surprised there aren't different image functionalities or more control over primary images and detail images, for example. The fact that images are warped to fit a square in list views is especially chaotic.
The application also has a lot of potential for task management, except that there isn't a way to mark messages as read/unread - this makes it much harder to track communications and easier for things to fall between the cracks.
Rating breakdown
Likelihood to recommend: 8/10
The Veevart team is very knowledgeable and they are always able to help with customizations and troubleshoot any issues that may arise, finding the best way for us to use the system to its fullest capabilities.
Pros
Amazing customer support and 1-on-1 integration. Their team is constantly finding ways to help us to best use the program and utilize its fullest capabilities to our advantage. The ways that the system can be configured to the gallery's benefit are endless.
Cons
Certain custom documents are add ons.
Rating breakdown
Likelihood to recommend: 10/10
We now have a highly functional database for our donors, members, sales, attendance, demographics, programs, and so much more thanks to Veevart. The software is helping us hone in on our audiences like never before and the Veevart Team is consistently looking for ways to help make their client's jobs easier.
Pros
I utilize this software for its Fundraising and Ticketing platforms and I've consistently been impressed by Veevart's user-friendly, intuitive format. Running reports is a breeze and anytime I have a question I hear back from our representative within the day, if not within a few minutes! They have worked with our website maintenance team and staff members to implement sales functions and everyone has nothing but great things to say about their customer service. The Veevart team has been adapting constantly throughout the pandemic situation and are offering options that help make it easier for nonprofits to get the information they most need. i.e. creating new routes for autopayment. I highly recommend this software!
Cons
The only feature we could use right now is the ability to offer autopayment options for all memberships, and Veevart is already working on making that a reality in a couple months.
Rating breakdown
Likelihood to recommend: 10/10
Veevart (Auction houses) access for 2 users, $200/month + $80 per additional user
Veevart (Galleries) access for 2 users, $170/month + $70 per additional user
Veevart (Design studios) access for 2 users, $170/month + $65 per additional user