3CX vs Mango Voice

Microsoft Teams

RingEX

Nextiva

Weave

8x8 Work

Zoom Phone

Compare 3CX and Mango Voice based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

3CX is a phone system that handles call queues, built-in video calls, and web conferencing. It integrates website live chat, Facebook & text messages all in one system. The open-platform is fully compatible with popular IP phones & SIP trunks.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Activity/News Feed

Alerts/Escalation

Alerts/Notifications

Archiving & Retention

Audio Calls

Audio Capture

Audio/Video Conferencing

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Call Distribution

Autoresponders

Blended Call Center

Calendar Sync

Call Center Management

Call Conferencing

Call Disposition

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Scripting

Call Tracking

Call Transfer

Callback Scheduling

Caller ID

Caller Profiles

Chat Transcript

Chat/Messaging

Collaboration Tools

Communication Management

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Customer History

Customizable Branding

Customizable Caller ID

Customizable Reports

Dashboard

Data Import/Export

Drag & Drop

Employee Directory

Fax Management

File Sharing

File Transfer

For Cloud Phone Systems

Inbound Call Center

Interaction Tracking

Live Chat

Manual Dialer

Meeting Management

Mobile Access

Monitoring

Multi-Channel Communication

Multi-Language

Multi-User Collaboration

Offline Form

On-Demand Recording

Online Voice Transmission

Outbound Call Center

Performance Management

Predictive Dialer

Proactive Chat

Progress Tracking

Progressive Dialer

Purchasing & Receiving

Queue Management

Real-Time Analytics

Real-Time Chat

Real-time Consumer-facing Chat

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Updates

Recording

Reporting & Statistics

Reporting/Analytics

Ring Groups

Screen Sharing

Search/Filter

Single Sign On

SIP Trunking

SMS Marketing

SMS Messaging

Social Media Integration

Speech-to-Text Analysis

SSL Security

Support Ticket Management

Surveys & Feedback

Task Management

Android

Linux

Web-based

Windows

iPad

iPhone

Call Center Customer Service Representative 

The quality of the recorded calls is amazing and it makes them very useful for training purposes. 3CX gives you a lot of freedom to organize the call list in a way that works for you.

Estimator

Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.

Software Developer | Network Engineer

Support from the manufacturer is simply outstanding as there knowledge base and support team go the extra mile to help you.

Freelencer

Technical support was outstanding in assisting with the troubleshooting and setup.

I highly appreciate 3CX's compatibility with multiple SIP platforms and I really like the option of adding multiple profiles which can be very useful when working in multiple work environments.

Vice President Of Technology & Operations

It was inexpensive, there are local experts, easy to setup, and their new features continue to improve an already great platform.

Owner

It just works all the time. Windows or Linux (Debian) both versions whether in the cloud or on hardware are solid, solid, solid.

Student

3CX was a good start for my lab's VoIP controller, it covered the bases in terms of operating physical phones, and was a great learning experience.

Person

Great, ease of use, cost savings and mobility is the ticket in the modern world.

Customer Service & Inside Sales Manager

The vendor that we bought it from spent no time training us and we had several system issues that tarnished our experience.

Insurance Executive

We can make and receive calls, send messages, and hold video conferences seamlessly. The software also integrates smoothly with Microsoft 365, which has significantly improved our team's efficiency.

manager

We stopped wasting money on LANDLINES and chose 3CX as out internet phone PBX.

Professional Photographer

I like to use in windows and works wonderful with SIP Extensions without problems.

It can be slow and it's closed-source, which really annoys us.

Director

Errors trying to open the platform even though firewall off. Not sure the difference between the "management interface" and the "webclient.

Risk Operations Analyst

I like that this caters to be a substitute for a physical telephone within my organization. It is fast and easy to use more importantly, I could easily access it through my phone using the app.

The price can be FREE if you are a small office. Still, even for a larger organization the pricing is extremely affordable.

Network Manager

The interface is extremely intuitive and very user-friendly. Also, the install instructions are extremely easy and I was able to set up a virtual Debian server and install 3CX in under 30 minutes.

3CX screenshot: 3CX web client 

3CX screenshot: 3CX dashboard

3CX screenshot: 3CX Android and iOS business VoIP apps

3CX screenshot: 3CX’s integrated video conferencing

3CX screenshot: 3CX wallboard

3CX screenshot: 3CX WordPress Chat plugin

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Mango is a simple yet powerful VoIP, cloud based, phone system software.  Combine that with a mobile app, world class software integrations, competitive pricing, good old fashioned U.S. based customer service, and you've got the best VoIP phone software solution your office could have.

Call Tracking Metrics

Third-Party Integrations

Voice Mail

VoIP

VoIP Connection

Mango Voice

Accounts Receivable 

Customer Service is great and always super helpful. For the most part it is easy to use.

Owner/dentist

How often the system goes down is atrocious. I cannot know how many patients I've lost due to the system being down, nor can I know how many patients I could have gotten while the system was down.

Ownner

The phones look and work great. They are easy to use and my staff loves them.

Office Manager

Integration process was easy to do. I like that I have the ability to listen to a voicemail from my email since the mobile app does not let you do this for the android version.

president- moss chiropractic

Love that you can contact a person to help out. And not be transferred around the world.

Administrative Assistant

Call drops and service outages, although rare they are disruptive when they occur.

Tx coordinator

My experience has been amazing. I am always able to contact support with any questions  I have.

Purchasing

Mango has great customer service and is always there quickly to help.

Dentist

It seemed like a great balance between price and features.

Office manager 

My patients love being able to text me and it's a much quicker response time than email. I like that they get an auto text when they call and I'm not able to answer the phone.

dentist

Integrations works great. Integrations works great.

Patient Care Coordinator

We are constantly having issues. In this week alone we have had issues with our phones on both days.

Analista de Sistemas

Mango Voice is an excellent application and very easy to use.

I asked for correction of information on the invoice and the billing simply told me they can't do it, what nonsense, you can change an invoice in seconds with today's technology.

Wait times with customer service are ridiculously long. I understand with remote work and shortage of staff all industries are facing this issue.

President

The call tree being just drag and drop was amazing. Very clear how calls would be handled.

I also l love that we can send and receive text messages through the software. The fax feature is really easy and I no longer have to walk to the fax machine.

Orthodontist

I have been on another VOIP company before but Mango voice was more cost effective.

3CX vs Mango Voice Comparison (2026)

3CX

Mango Voice

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives