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3CX vs Telnyx Suite Comparison (2026)

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Good recommendations?

3CX

Telnyx Suite

Overview

3CX is a phone system that handles call queues, built-in video calls, and web conferencing. It integrates website live chat, Facebook & text messages all in one system. The open-platform is fully compatible with popular IP phones & SIP trunks.

Telnyx is an all-in-one communications platform which delivers voice, messaging & IP services for applications & communications companies. Telnyx enables users to integrate, manage & analyze all of their voice & messaging needs with features like elastic SIP trunking, programmable SMS, & more

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

350

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

469

279

131

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

4.7

196

161

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

Pros

“Users appreciate the integration of various communication tools like voice calls, video conferencing, live chat, and messaging into a single platform.”

Bien C.

Systems and Service Operation Analyst

“The ability to route calls from a central switchboard to individual desktops make this software very useful in our remote working office set up.”

Kristan L.

Architect

“Unlike other VoIP / SIP based systems, to connect physical phones to 3CX you need to either have one of their phones that acts as an SBC or you need to set up an SBC in a small Linux VM.”

Dennis d.

Business Owner

Pros

“After using other VoIP application providers, Telnyx impresses me as they are more affordable, offer good call quality, and provide excellent SIP debugging tools.”

Vin S.

Manager

“Telnyx CPaaS solves our need for secure communication by providing reliable number masking, which protects the privacy of property owners and tenants when communicating with security.”

Leandro A.

Fullstack develop, tech lead

“The platform is flexible and supports custom integrations for sending and receiving SMS, which allowed us to build exactly what our customers needed.”

Gilles G.

CTO

Cons

“The only drawback I noticed the phone calls quality on the app is not up to mark and sometimes drops.”

Mohammed M.

Project manager

“Have had some issues with bugs in the past and it can be difficult to contact the support team and get them resolved”

Luke P.

Head of Support

“However, have had a few bugs with it”

Luke P.

Head of Support

Cons

“invested substantial time testing WebRTC, SIP trunking, G711U, G722, noise suppression, jitter buffering, and different media configurations. Although some calls worked, the reliability was not consistent enough for customer-facing use.”

Rafael Z.

CEO

“This oversight wasn't removed before the commit was finalized, which means that anyone integrating the SDK currently needs to manually override this setting in their code to ensure proper functionality. While this hasn't been a critical blocker for us, it does introduce an unnecessary extra step in the integration process and suggests that the PHP SDK might not be receiving the same level of consistent attention as other aspects of their platform.”

Leandro A.

Fullstack develop, tech lead

“The approval process for certain features can take longer than expected, especially when verifying new services or account levels.”

Jason M.

Owner