Aircall vs Convirza

RingEX

CloudTalk

JustCall

Marchex

CallFire

Compare Aircall and Convirza based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Connect with customers on voice, SMS, email, or WhatsApp. With AI agents, automation, and 100+ integrations, you can reply instantly, close more deals, and keep customers happy even after hours.

CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction and sales numbers. Integrate CloudTalk with existing tools, buy phone numbers from 140+ countries, use 70+ advanced features and monitor team performance in real-time.

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Archiving & Retention

Assignment Management

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Call Distribution

Automatic Outbound Dialer

Blended Call Center

Call Center Management

Call Conferencing

Call Disposition

Call List Management

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Scheduling

Call Screening

Call Scripting

Call Tagging

Call Tracking

Call Tracking Metrics

Call Transfer

Callback Scheduling

Caller ID

Chat/Messaging

Collaboration Tools

Commenting/Notes

Communication Management

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Customer History

Customizable Reports

Dashboard

Data Import/Export

Donor Management

Employee Activity Monitoring

File Transfer

For Nonprofits

Fundraising Management

Inbound Call Center

Integrations Management

Interaction Tracking

List Management

Live Chat

Manual Dialer

Mobile Access

Monitoring

Multi-Channel Communication

Multiple User Accounts

On-Demand Recording

Online Voice Transmission

Outbound Call Center

Phone Key Input

Power Dialer

Predictive Dialer

Preview Dialer

Prioritization

Progressive Dialer

Purchasing & Receiving

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recording

Remote Access/Control

Reporting & Statistics

Reporting/Analytics

SIP Trunking

SMS Messaging

Softphone

Tagging

Task Management

Text to Speech

Third-Party Integrations

Time Zone Tracking

Unified Communications

Video Conferencing

Virtual Call Center

Voice Customization

Voice Mail

Voicemail Transcription

VoIP

VoIP Connection

Aircall

Android

Web-based

Windows

iPhone

CX Rep

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

managing director

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

Owner

Everyone on our staff hated every moment of AirCall. They begged to switch from day one and then everything started going progressively worse.

Business Consultant

It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service.

Wholesale Account Manager

Also, I like the analytics which our management team really appreciates because it helps us to determine workflow by gaging when agents are needed more on certain days and times.

Sales and Client Success

The fact you're able to use it across all platforms - mac, windows, android, iOS is really great. I also like the user interface its very clean simple and easy to use.

Team Lead

Onboarding was smooth and every question was answered effectively. In addition, it's very comfortable to manage process flow of phone and assign responsible teams or team members.

Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.

Client Relationship Manager

The ease of use, ability to take notes during a call and docuement who calls in. Also the ability to tag phone numbers.

 Junior Customer Care  Specialist

Sometimes , I loose  the connection my user appears in grey colour and I don't receive incoming calls.

Marketing Coordinator

The call quality is also pretty good for what you're paying.

Sales Development Representative

The ease of use to not manually dial increases productivity and the integration to save on Salesforce.

I love that Aircall was incredibly fast and easy to implement. I am able to change all the settings myself without spending HOURS on the phone with a support team.

VP of Sales and Markerting

It's easy to use and great for an office-less business. I work from home on my laptop and headphones.

I am able to monitor employees and help them by using the coaching feature which is really cool. I can add new hires and remove people who are no longer with our organization with ease.

Customer Support

My experience in general has been very good since its simplicity and speed compared to other apps have made my work much easier.

Worst customer support ever and dumb 3 user rule.

Customer Experience Manager

Aircall's design is incredibly simple and easy for everyone in our business. The integration with HubSpot and Shopify works flawlessly and makes life very simple.

Aircall screenshot: Aircall Phone Solution

Aircall screenshot: Aircall Call Analytics

Aircall screenshot: Aircall Intelligent Call Routing

Aircall screenshot: Aircall Call Routing & Inegrations

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

CTM is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.

CallFire combines text messaging, call tracking, voice broadcast, and IVR, with a cloud call center.

Marchex Marketing Edge: Create more revenue-generating conversations by making better media buys

Turn conversations into Customers.

Create and Convert more leads with Conversation Analytics®, AI and Call Tracking.

Call Transcription

Campaign Analytics

Campaign Management

Conversion Tracking

Customizable Branding

Dashboard Creation

Data Extraction

Event Triggered Actions

Interactive Reports

Key Performance Indicators

Keyword Tracking

Lead Capture

Lead Generation

Lead Management

Lead Qualification

Performance Management

Performance Metrics

Predictive Analytics

ROI Tracking

Scorecards

Search/Filter

Self Service Data Preparation

Trend Analysis

Visual Analytics

Convirza

The tracking features are superb and this really helped us know how to better train our employees and increase our conversions.

Operations Coordinator

It has been great so far. Customer support has resolved our problems swiftly and even going the extra mile to help me with additional tools and training.

This software is very easy to use, affordable, and extremely helpful. Not only can you create several tracking numbers, you can also label them into categories based on what they are being used for.

Manager

The reports and ease of use make this product a great fit for what we do.

This greatly helps us with our tracking. We are pleased with the service.

President

I enjoy how easy it is to set up and the simplicity of the software overall.

Marketing Manager

I love the fact that not only can I assign numbers to campaigns and track the response rate outside of pageviews, opens, clicks, etc, i can now see calls and better yet, listen to calls.

The customer support at Convirza is very professional and swift and will go the extra mile to resolve any issues you may have with a number or recording.

Director of Marketing and Business Development

Only had one major problem in the past two years. Servers went down and we had no phones for 4 hours.

Client Services Manager

Being able to show our clients exactly how many calls they receive from their advertising has been a great tool for our company.

Digital Marketing Manager

Integration is easy, the customer support team are very helpful in set up and when making changes.

Marketing DIrector

The web interface can be confusing to learn at first.

Aircall vs Convirza Comparison (2026)

Aircall vs Convirza Comparison (2026)

Aircall

Convirza

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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