getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Aircall vs Genesys Cloud CX Comparison (2026)

Add to Compare

Compare similar apps

RingEX logo

RingEX

4.2

CXone Mpower logo

CXone Mpower

4.2

8x8 Work logo

8x8 Work

4.1

CloudTalk logo

CloudTalk

4.4

JustCall logo

JustCall

4.1

Avaya UCaaS logo

Avaya UCaaS

4.4

Good recommendations?

Aircall logo

Aircall

Genesys Cloud CX logo

Genesys Cloud CX

82pts

Overview

Aircall is a customer communications platform unifying channels like phone, WhatsApp, and text. Its cloud-based system includes AI Voice Agents for inbound calls, real-time conversation intelligence, and integration with tools like Salesforce, HubSpot, and Zendesk. Businesses can track performance metrics with detailed analytics and manage all interactions through an intuitive interface.

Category Leaders

Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives

Explore similar apps