Aircall vs LoopUp

Zoom Workplace

GoTo Meeting

Microsoft Teams

RingEX

CloudTalk

JustCall

Compare Aircall and LoopUp based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Connect with customers on voice, SMS, email, or WhatsApp. With AI agents, automation, and 100+ integrations, you can reply instantly, close more deals, and keep customers happy even after hours.

CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction and sales numbers. Integrate CloudTalk with existing tools, buy phone numbers from 140+ countries, use 70+ advanced features and monitor team performance in real-time.

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Archiving & Retention

Assignment Management

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Call Distribution

Automatic Outbound Dialer

Blended Call Center

Call Center Management

Call Conferencing

Call Disposition

Call List Management

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Scheduling

Call Screening

Call Scripting

Call Tagging

Call Tracking

Call Tracking Metrics

Call Transfer

Callback Scheduling

Caller ID

Chat/Messaging

Collaboration Tools

Commenting/Notes

Communication Management

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Customer History

Customizable Reports

Dashboard

Data Import/Export

Donor Management

Employee Activity Monitoring

File Transfer

For Nonprofits

Fundraising Management

Inbound Call Center

Integrations Management

Interaction Tracking

List Management

Live Chat

Manual Dialer

Mobile Access

Monitoring

Multi-Channel Communication

Multiple User Accounts

On-Demand Recording

Online Voice Transmission

Outbound Call Center

Phone Key Input

Power Dialer

Predictive Dialer

Preview Dialer

Prioritization

Progressive Dialer

Purchasing & Receiving

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recording

Remote Access/Control

Reporting & Statistics

Reporting/Analytics

SIP Trunking

SMS Messaging

Softphone

Tagging

Task Management

Text to Speech

Third-Party Integrations

Time Zone Tracking

Unified Communications

Video Conferencing

Virtual Call Center

Voice Customization

Voice Mail

Voicemail Transcription

VoIP

VoIP Connection

Aircall

Android

Web-based

Windows

iPhone

CX Rep

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

managing director

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

Owner

Everyone on our staff hated every moment of AirCall. They begged to switch from day one and then everything started going progressively worse.

Business Consultant

It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service.

Wholesale Account Manager

Also, I like the analytics which our management team really appreciates because it helps us to determine workflow by gaging when agents are needed more on certain days and times.

Sales and Client Success

The fact you're able to use it across all platforms - mac, windows, android, iOS is really great. I also like the user interface its very clean simple and easy to use.

Team Lead

Onboarding was smooth and every question was answered effectively. In addition, it's very comfortable to manage process flow of phone and assign responsible teams or team members.

Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.

Client Relationship Manager

The ease of use, ability to take notes during a call and docuement who calls in. Also the ability to tag phone numbers.

 Junior Customer Care  Specialist

Sometimes , I loose  the connection my user appears in grey colour and I don't receive incoming calls.

Marketing Coordinator

The call quality is also pretty good for what you're paying.

Sales Development Representative

The ease of use to not manually dial increases productivity and the integration to save on Salesforce.

I love that Aircall was incredibly fast and easy to implement. I am able to change all the settings myself without spending HOURS on the phone with a support team.

VP of Sales and Markerting

It's easy to use and great for an office-less business. I work from home on my laptop and headphones.

I am able to monitor employees and help them by using the coaching feature which is really cool. I can add new hires and remove people who are no longer with our organization with ease.

Customer Support

My experience in general has been very good since its simplicity and speed compared to other apps have made my work much easier.

Worst customer support ever and dumb 3 user rule.

Customer Experience Manager

Aircall's design is incredibly simple and easy for everyone in our business. The integration with HubSpot and Shopify works flawlessly and makes life very simple.

Aircall screenshot: Aircall Phone Solution

Aircall screenshot: Aircall Call Analytics

Aircall screenshot: Aircall Intelligent Call Routing

Aircall screenshot: Aircall Call Routing & Inegrations

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

LoopUp is a premium remote meetings solution for better, more productive conference calls. By combining audio reliability with a simple user experience and powerful collaboration features, LoopUp provides a world-class conferencing solution that your users and guests will love.

Attendee Management

Audio/Video Conferencing

Brand Management

Email Reminders

Event Scheduling

Host Controls

Meeting Management

Presentation Streaming

Presentation Tools

Remote Support

Scheduling

Screen Sharing

Single Sign On

Two-Way Audio & Video

User Profiles

Video Call Recording

Video Chat

LoopUp

Linux

iPad

Associate - Real Estate Administration

A++++ Summa Cum Laude fantastic - could not be happier or more pleased, and a substantial upgrade over our previous software.

Senior Associate

The ease of use of this product is the best. Dialing is never difficult and having the ability to speak with people around the world without issues is wonderful.

IS Service Delivery Manager

Users love the ease with which they can share content and because we've invested in some great conference phones the audio is fantastic - much better than voip over laptop speakers or headsets.

Analyist

Doesn't always work, occasionally people have trouble joining or the connection is bad independently of our office internet.

Legal Technologies Advisor

The ability to integrate the invitation button in to Outlook is great and helps get meetings out quickly.

Associate

Very easy sign-in feature and supports adding details like Linkedin profile of people attending. The one click sharing and the screen recording features are also good.

Senior Marketing Coordinator

Low-quality sound and imagery, voices are messed up, dragged out or hard to hear. I've had multiple high-pitched noises come through where I can't hear what the speaker is saying.

L&D Partner

Good quality video and like the fact that you don't have to dial in.

President

We prefer it to the old dial-up services. Clients who join calls on LoopUp are generally also impressed with ease of use.

Information Technology Apprentice

I have used LoopUp Regularly and maintain the system due to working in IT. I have personally recommended this to all our internal customers as it is the easiest to use and the most customer friendly.

High level of customisation - users can tweak their settings to suit themselves. Fantastic customer service from Will Pruce - from inception to implementation to business as usual.

Data Analytics Consultant

Very good, quick and easy to start a meeting and easy to dial in.

Aircall vs LoopUp Comparison (2026)

Aircall vs LoopUp Comparison (2026)

Aircall

LoopUp

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives