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Aircall vs Google Voice Comparison (2026)

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Aircall logo

Aircall

Google Voice logo

Google Voice

Overview

Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

Google Voice is a <b>phone system</b> and <b>call management</b> software that integrates with your Gmail account and allows you to send voicemails to landlines, mobile and electronic numbers at a click. Google Voice is low cost and converts SMS to email as well as call logging and call screening.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

467

5

4

3

2

1

251

135

42

6

33

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

4.5

727

5

4

3

2

1

471

199

44

7

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

Pros

“VR, call routing, business hours, shared inboxes, call tagging, and analytics provide everything a growing team needs to manage calls professionally.”
Ls

Louis s.

CTO

“What I liked most about Aircall is that it allows me to make and receive work-related calls without using my personal phone number.”
Verified reviewer profile picture

Aleah H.

OSS

“Aircall delivers a premium, highly efficient experience for B2B sales and support teams heavily reliant on CRM automation.”
Verified reviewer profile picture

Maria L.

Executive Assistant

Pros

“Being able to check messages, make calls, and access voicemail from different devices gives it a level of flexibility that I appreciate.”
RG

Rashad G.

Geomechanicist

“google voice also allows you to get verification texts as well as regular texts and sms messages.”
Verified reviewer profile picture

Marcus B.

owner

“Google Voice, through their HIPAA compliant option, provides a simple, low cost option for a secure voicemail/phone service.”
SG

Shea G.

Counselor

Cons

“This went on for over 3 months with about 5 exchanges back and forth until I had enough and asked to cancel.   When I go to cancel they basically said too bad, you signed a year long contract and have continued to charge me even though I ported all my phone numbers back to old service provider.  ”
BM

Brian M.

Founder

“We're moving to a different provider mainly because of this lack of flexibility around contracts, not the calling product itself.”
Verified reviewer profile picture

Peter W.

CEO

“Aircall does not have the feature to recall your frequently used speaker and microphone device and you have to select it every time you login.”
JM

Joseph M.

Customer Concierge

Cons

“You have to open up contacts to change contact information, you can't just change it in google voice, so if you mistype something, it's stuck like that only if you open contacts.”
Verified reviewer profile picture

Stefan V.

Psychotherapist

“Google Voice seemed to lack some background options that other similar VoIP services have.”
PK

Paul K.

President

“Also, links sometimes don't get sent.”
Verified reviewer profile picture

Stefan V.

Psychotherapist

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review22 days ago

Key features

  • Total features101
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Donor Management
  • Employee Activity Monitoring
  • File Transfer
  • For Cloud Phone Systems
  • For Nonprofits
  • Fundraising Management
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • List Management
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Preview Dialer
  • Prioritization
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Scheduling
  • Softphone
  • Tagging
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Time Zone Tracking
  • Unified Communications
  • User Management
  • Video Conferencing
  • Virtual Call Center
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Total features12
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Donor Management
  • Employee Activity Monitoring
  • File Transfer
  • For Cloud Phone Systems
  • For Nonprofits
  • Fundraising Management
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • List Management
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Preview Dialer
  • Prioritization
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Scheduling
  • Softphone
  • Tagging
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Time Zone Tracking
  • Unified Communications
  • User Management
  • Video Conferencing
  • Virtual Call Center
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations28
  • Agentforce
  • Apollo.io
  • Crisp
  • Fin
  • Fivetran
  • Freshservice
  • Front
  • Gong
  • Google Meet
  • Gorgias
  • HubSpot Agent Hub
  • HubSpot Content Hub
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Jiminny
  • Kustomer
  • MK
  • Microsoft Teams
  • Outreach
  • Pipedrive
  • Shopify
  • Shopify Plus
  • Snapsheet Claims
  • WooCommerce
  • Woodstock Optimization Studio
  • Zendesk AI
  • Zoho CRM
  • parcelLab
  • Total integrations1
  • Agentforce
  • Apollo.io
  • Crisp
  • Fin
  • Fivetran
  • Freshservice
  • Front
  • Gong
  • Google Meet
  • Gorgias
  • HubSpot Agent Hub
  • HubSpot Content Hub
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Jiminny
  • Kustomer
  • MK
  • Microsoft Teams
  • Outreach
  • Pipedrive
  • Shopify
  • Shopify Plus
  • Snapsheet Claims
  • WooCommerce
  • Woodstock Optimization Studio
  • Zendesk AI
  • Zoho CRM
  • parcelLab

Alternatives

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