AlertMedia vs DeskAlerts

RedFlag

Hyper-Reach

EZ Texting

RedFlag by PocketStop is a mass notification system for businesses and teams of all sizes, which allows users to trigger notifications across multiple platforms including email, SMS, voice call, and social media, for purposes such as emergency alerts, internal communications, and staffing notices

Hyper-Reach is a mass notification and critical communications platform for public safety agencies, businesses, healthcare organizations, schools, utilities, manufacturers, and nonprofits. Send alerts by voice, text, email, push notifications, social media, smart speakers, and IPAWS.

EZ Texting is an SMS marketing platform that enables businesses to send mass text and multimedia messages to their audiences. The software offers features including two-way conversational texting, automated workflows, contact management tools, and compliance safeguards that align with industry regulations. EZ Texting provides analytics capabilities that allow users to track campaign performance and optimize their messaging strategies.

Director, EHS

The product can be utilized in many different ways and the help desk is always around to assist.

Technical Product Support Manager

The support team is as good as many have eluded to and both the sales and customer success teams have been very responsive and helpful.  

Protect your workforce and streamline safety protocols with AlertMedia’s software. Send real-time alerts, enable multichannel communication, and respond faster to critical events. Trusted by thousands to simplify safety management, with expert-led onboarding and training at no extra cost.

Access Controls/Permissions

Accident Investigation

Action Management

Active Directory Integration

Activity Dashboard

Activity/News Feed

Activity Tracking

Alerts/Notifications

App Notifications

Audience Targeting

Audit Management

Audit Trail

Blogs

Campaign Analytics

Campus Notifications

Chat/Messaging

Collaboration Tools

Commenting/Notes

Communication Management

Communications Management

Configurable Workflow

Contact Database

Contact Management

Crisis Management

Customizable Branding

Customizable Reports

Customizable Templates

Data Import/Export

Digital Signage

Disaster Recovery

Document Management

Document Storage

Drip Campaigns

Email Alerts

Email Management

Emergency Notification

Emergency Response Planning

Employee Database

Employee Directory

Employee Management

Employee Photos

Engagement Tracking

Event Calendar

Event Logs

Event Triggered Actions

File Sharing

Geolocation

Geotargeting

Historical Reporting

Incident Management

Incident Reporting

Incident Response Checklists

Interaction Tracking

IT Incident Management

Knowledge Management

Live Chat

Location Tracking

Mass Notifications

Meeting Management

Mobile Access

Mobile Alerts

Monitoring

Multi-Channel Communication

Multi-Language

Multi-Language Alerts

Multi-Location

Notification Scheduling

Occupational Health Management

OSHA Compliance

Progress Tracking

Push Notifications

Read Receipts

Real-time Alerts

Real-Time Analytics

Real-Time Chat

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Reminders

Reporting/Analytics

Reporting & Statistics

Risk Alerts

Risk Analysis

Risk Assessment

Risk Management

Role-Based Permissions

Safety Incident Management

Safety Management

Scenario Planning

Scheduled Messaging

Scheduling

Screen Sharing

Search/Filter

Secure Data Storage

Security Management

Single Sign On

SMS Messaging

AlertMedia

Web-based

Linux

iPad

Windows

Android

iPhone

Chromebook

Everbridge Mass Notification

SnapComms

InformaCast

Dataminr

Regroup Mass Notification

DeskAlerts

AlertMedia Pricing

Senior Business Resilience Consultant

I deploy Alert Media on behalf of my company and help other companies utilize mass notification tools in their organizations.

I have spoken to many of our clients and they feel that the product has chacnged the way they respond to emergencies and provides updated information that can be passed on to our clients.

Senior Manager Security Operations Center

The platform is simple and easy and includes a consolidated approach that our current solution did not have for Crisis Communication and Travel Risk Management.  

Director of HR

Alert Media has been an important partner for us as we manage myriad critical situations in our workplace -- everything from power outages to healthcare clinics for our residents.  

I also like that you have the ability to create a conference call when sending out a notification to have all the people connect to at that point in time.

VP of Quality and Safety

The platform is an employee product and as a healthcare customer there are manual processes to adapt for our use.

Administrative Assistant, Administration & Operations

We do not have a PA System or means for broad announcements, so our staff has come to depend on AlertMedia notifications for any important, timely messaging from the administration

HRBP

We have only been with Alert Media for 8 months and we have not had a single issue or roadblock in the process or platform.

Many of our staff have long commutes into work from outlaying areas and this allows instant notification of any closures.

Director of Security North America

in a time when it matters the most, the tooling is helping us reach our employees in real time.

Sr HRIS Analyst

There is also some limited functionality on the mobile app vs the website.

ERP Lead

This lets me know the fidelity of my data, if someone may be in a place where their phone isn't working, or if I have to use alternate methods to contact that individual.

Senior Manager, Facilities

Wish you could do everything from your phone or an iPad that you can do from your computer.

The user interface, custom admin roles and the maps are becoming easier and easier to use.

It's great that SSO cannot be selected or itemized/offered, but I just expected that to be there; didn't know to ask for it.

GSOC Lead

Overall very helpful from a security perspective, especially in regards to violent crime and other life safety threats

Director, Security and Safety

I have used other companies and found a much more detailed scope when it comes to information.

Operations Coordinator

Being able to save notification templates and saving preferred channel notifications has been a real time saver.

Sr Analyst

Alert Media's ease of use has been instrumental for our organization and our very diverse pool of users.

Alert Media can be expensive and you need to ensure that you don't exceed your limits for texts or voicemail minutes.  

Continuous Improvement Coordinator

We had a smooth experience from the first interaction with  [sensitive content hidden] to the final implementation meeting with [sensitive content hidden].  

Risk Management Specialist

They listen to their customers and happy to implement recommendations to the best of their ability.

Business Continuity and Resiliency Manager

Some of their features are bundled together so depending on your use case(s) you might have to spend money on features you don't need.  

It's also been incredibly impressive to see Alert Media's growth year over year.

The product itself is just as great (user-friendly, lots of practical features, and reliable).

I would like the ability to drill down and choose specific alerts that I wanted to receive.  

Emergency Manager

They are always there to help and guide you through the process.

The AlertMedia employees are some of the most helpful and nicest people I've ever worked with.

I like that it is very east to use and has the ability to create templates or set up messages on the fly.  

AlertMedia's website is easy to navigate.

Operations

Good customer service and renewal support.

We occasionally have need to temporarily close due to power outages, etc.  

Safety Administrator

IT Director

Ease of use, learning curve is very quick.

It's user friendly, team is exceptional, our experience has been amazing!

Director of Human Resources

Our company was looking for a solution that was a good value, easy to use, a great mobile app and something that had templates.

VP of IT

It is one of those pieces of software that does what it is supposed to do, and does not require much management.

Security Manager

Response Time to real time incidents that occur within your designated area and how long it takes to get the alert sent through the platform

Second Vice President, Risk Management

The software has limitations on what unique fields it can use when integrating information from our HR system.

AM gave me several months free to try them out, then gave me a really good deal for the rest of the year.

Director

it exists and it has incredible functions for the community

There are a variety of permissions available within the software so responsibility for notification isn't limited to a small group.

I like how easy it is to send notifications, especially during an emergency situation.

The ability to create dynamic groups minimizes the amount of maintenance that is necessary.

Security Operations Supervisor

The inability to provide updated info to the threat intelTeam when you have first hand knowledge of an incident.  

AlertMedia vs DeskAlerts Comparison (2026)

AlertMedia

DeskAlerts

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives