This is your compare tray
Apps you want to compare will be listed here. Launch a head to head comparison at any time.
Learn why GetApp is free
DeskAlerts Pricing, Features, Reviews and Alternatives
DeskAlerts product overview
What is DeskAlerts?
DeskAlerts is an internal communications solution which allows businesses to send alerts to staff via any corporate devices, including PCs, mobile devices, tablets, and more. Businesses can utilize one single platform to send out alerts to over 10,000 users in a matter of seconds, to ensure everyone receives important business announcements and updates.
Key benefits of using DeskAlerts
• DeskAlerts helps to free up the time of IT departments by keeping all staff informed about IT issues. It prevents misunderstandings and aims to reduce the number of incoming calls that arise as a result.
• DeskAlerts allows users to send scheduled messages that cannot be missed or ignored about upcoming IT events, so all employees are guaranteed to be in the know and reduce the number of random failures of expensive and time-consuming IT operations.
• With the quick surveys functionality, HR specialists can receive timely feedback, and the desktop alerts can bypass email overload and help employees find out the most important news in a timely manner.
• Users can integrate DeskAlerts with third party systems for single sign on (SSO), ERM, helpdesk, call center management, and more, as well as Active Directory and the DeskAlerts API.
Typical customers
Platforms supported
Support options
Training options
DeskAlerts pricing information
Value for money
4.3
/5
10
Starting from
No pricing info
Value for money contenders
DeskAlerts features
Functionality
4.7
/5
10
Total features
37
5 categories
Functionality contenders
DeskAlerts users reviews
Overall Rating
4.5
/5
10
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.9/10
5
4
3
2
1
5
5
0
0
0
NW
Nick W.
Olivier J.
Olivier J.
Bl
Bruno l.
AR
Anonymous Reviewer
Olivier J.
Overall rating contenders
Sergio V.
Verified reviewer
Information Technology and Services, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
we have become completely agile
different channels to use and easy to react to market changes
I really did not find any cons because this is very comprehensive solution
Siti Saleha A.
Verified reviewer
Telecommunications, 10,001+ employees
Used daily for 6-12 months
Review source
Share this review:
I've used DeskAlerts to deliver IT warnings regarding planned downtime's and technical challenges. While our email platform has been having troubles, DeskAlerts allows individuals to view the notifications even if they are undergoing other technological issues.
It might be challenging to determine whether users have seen published messages. Some issues, such as the inability to stop the display are fixed swiftly by the support staff in no time, which i should give more credits to the support and developer team.
Jason C.
Hospital & Health Care, 1,001-5,000 employees
Used weekly for 2+ years
Review source
Share this review:
We have a lot of users that don't use email much, so DeskAlerts provides us a means to communicate when we have various system outages or planned downtimes without relying on email.
Easy to use to send alerts internally to users' desktops.
In the past there have been a lot of quality issues with the system (bugs), but lately the system has been working much better for us and the issues impacting us have been addressed.
Olivier J.
Verified reviewer
Health, Wellness and Fitness, 5,001-10,000 employees
Used weekly for 2+ years
Review source
Share this review:
We were looking for an easy-to-use and nice looking "popup" tool with delegation capabilities and straight-forward notification push (we need a fast annoucement system). Deskalert do the job, with limited resources. You may use it avery basically or even use one of the numerous features that help you to meet your specific needs.
Easy to use to reach users to inform them about important information. Good layout and capabilities. Delegation is possible to allw users to use the tool for their own purposes.
Deployement of agent was had but they enhanced the auto-deploy feature (not yet used) and self branding customisation remains limited even if the message content is fully customisable.
Dear Olivier, we are proud to get such great feedback! Thank you very much for taking the time to describe your experience with DeskAlerts. We are happy that the software meets your requirements. We count ourselves lucky for customers like you! We appreciate you mentioning the auto-deploy feature. It took some time to develop it, but in the end, we got a lot of positive feedback from our customers. Thank you again for your opinion!
Bruno l.
Hospital & Health Care, 1,001-5,000 employees
Used weekly for 2+ years
Review source
Share this review:
Less calls to the help-desk - less stress for the users in case of some failure - capacity to inform people in emergency situations.
The capacity to publish rapidly to all users or specific ones important messages about use of critical product like EMR Electronic Medical Record - or important general informations
Sometimes difficulties to check who have seen or not the published messages. Some bugs like unable to stop the display - but the support team correct the bugs relatively quickly.
Hello Bruno! Thank you for your kind words! We are very proud that you chose DeskAlerts. Our team strives to meet expectations like yours, and we're happy to hear we hit the mark for you. We appreciate your estimation of our support team's work. They do everything possible to keep our customers satisfied. DeskAlerts is improving with every update, and we are certain that for the time passed after you left your feedback, many of the technical issues you mentioned are long gone. Thanks again for the wonderful review!
DeskAlerts FAQs and common questions
Q. What type of pricing plans does DeskAlerts offer?
DeskAlerts has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of DeskAlerts?
DeskAlerts has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations
Q. What languages does DeskAlerts support?
DeskAlerts supports the following languages:
Spanish, English, Russian, Portuguese, French
Q. Does DeskAlerts support mobile devices?
DeskAlerts supports the following devices:
Android, iPad, iPhone
Q. Does DeskAlerts offer an API?
Yes, DeskAlerts has an API available for use.
Q. What level of support does DeskAlerts offer?
DeskAlerts offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk
Common DeskAlerts comparisons
© 2010-2022 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.