Bandwidth vs Acefone

Microsoft Azure

RingEX

Twilio

Vonage Business Communications

800.com

Zoom Phone

Compare Bandwidth and Acefone based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

Microsoft Azure is a cloud computing platform designed to help organizations run virtual desktops and applications in the cloud. It offers businesses with built-in migration tools, which enables administrators to migrate remote desktop services (RDS) and Windows server desktops to various devices.

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

API Design

Audio/Video Conferencing

Call Center Management

Call Conferencing

Call Monitoring

Call Recording

Call Routing

Call Screening

Chat Transcript

Chat/Messaging

Communication Management

Computer Telephony Integration

Conferencing

Dashboard

Monitoring

Reporting/Analytics

SIP Trunking

SMS Messaging

Text to Speech

Unified Communications

Voice Mail

Voicemail Transcription

VoIP

VoIP Connection

Bandwidth

Web-based

Owner

Super easy to use and it has amazing voice quality, and a ton of amazing features I probably will never use.

LNP Manager

The people who run it clearly care about their customers' experiences. The software does a great job and, on the rare occasion when it needs a boost, the customer service is the best in the business.

Software Engineer

The ability to manage all of carrier specific assets from a single portal. Ability to reconcile numbers, records and service offering makes Bandwidth one of the best in its class.

I would highly recommend using bandwidth.com. It is a great product and very useful in my business.

Telecom Billing  Specialist

I particularly like the way we are able to set up our sub-accounts with the appropriate locations, and the ease of access to locate numbers associated with each location.

Bandwidth seems keen on making improvements to better their service and their customer experience. Customer service has been quick and effective in the situations I reached out.

Director of Provisioning/Operations

Everything is user friendly on the site and the technical and customer support teams are always super fast in responding and escalate things easily and quickly for quick resolution.

Systems Technician

The provided API support is very powerful provided you know how to properly utilize it. Really fast provisioning of new DID's, great searching abilities for finding new DID's.

Customer Service

Perfect company, incredible customer service and competitive pricing.

Rugby Coach and Board Member

I know that passwords need to be changed on a regular basis but not that regularly, sometimes I got lost looking for the information I needed, probably my fault.

Porting Manager

The portal is easy to navigate and intuitive. Having the API to be able to link in is great so we can automatically submit ports or order new numbers.

IT Manager

The pricing was good for making and receiving calls which was the man reason we took this tool over creating our own within Asterix. We could make VOIP calls easy after integration of the tool.

LNP Coordinator, IC

Overall, the portal is user friendly and is useful.

Translations Manager

Unable to order multiple Rate Centers in one order. No option to update the whole order with Switch changes.

Lead Provisioning 

Lack of route changes in Bulk through the portal. SMS Dashboard availability is not available at this time.

I have been using is for quite sometime. It really helps me monitor my internet throughput.

It is so easy to find Telephone numbers using the portal especially now that it is updated. Ordering CNAM, DL are easy too.

Porting can be a bit of a hassle as it's not always clear what the reason is for a rejection or how to fix it.

Bandwidth screenshot: The Bandwidth online dashboard allows for the administration of associated API features and services including the management of external numbers

Bandwidth screenshot: Bandwidth's API platform and associated telephony services include mobile-ready 9-1-1 routing

Bandwidth screenshot: Enterprise-level person-to-person (P2P) or application-to-person (A2P) SMS text messaging functionality is achievable with Bandwidth's APIs

Bandwidth screenshot: The Bandwidth group messaging API is capable of handling group SMS text messaging in one single, seamless conversation thread

Bandwidth screenshot: MSAG address verification along with dynamic location routing technology utilizing PIDF-LO, provides 9-1-1 dispatchers with the accurate location information needed to send local emergency response more directly

Bandwidth screenshot: Bandwidth's own phone number dashboard features reporting options for drilling down into data such as virtual phone number usage etc

Bandwidth screenshot: Bandwidth's number porting services can be worked into own applications with the platform's porting API

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

No matter your business communication requirement, Acefone has you covered. We support unlimited calling and provide bespoke cloud telephony solutions with powerful integrations—these are used by organizations of all sizes to simplify their customer service and team collaboration.

Activity Tracking

Archiving & Retention

Audio Calls

Auto-Dialer

Automated Attendant

Automatic Call Distribution

Call Center Integration

Call Disposition

Call List Management

Call Queues

Call Reporting

Call Scripting

Call Tracking

Call Transfer

Call Whispering

Callback Scheduling

Caller ID

Caller Profiles

Collaboration Tools

Contact Database

Contact Management

Customer History

Customizable Caller ID

Customizable Reports

Data Import/Export

Data Security

Fax Management

File Sharing

File Transfer

For Cloud Phone Systems

HD Audio/Video

Inbound Call Center

Interaction Tracking

Mobile Access

Multi-Channel Communication

Multi-User Collaboration

Multiple User Accounts

On-Demand Recording

Online Voice Transmission

Outbound Call Center

Performance Management

Performance Metrics

Phone Key Input

Predictive Dialer

Purchasing & Receiving

Queue Management

Real-Time Analytics

Real-Time Chat

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recording

Reporting & Statistics

Ring Groups

Role-Based Permissions

Scheduled Recording

Search/Filter

Third-Party Integrations

Two-Way Audio & Video

Video Conferencing

Virtual Extensions

Acefone

Android

Linux

Windows

iPhone

Director

Very good Customer Service and 24/7 help center. I would recommend Acefone to everyone out there who would want their service.

Sales Manager

Initial impression is quite good great supportive staff and we are really impressed.

Co-Founder

Call recordings seems interesting feature as its unlimited and the Support seems so nice not to mention the quality of the calls.

SENSITIVE CONTENT] is a great person because he is the one who convince me to give him chance to explain and result to that I changed my mind from different company to Acefone.

Business Manager

Just Starting to use it. HOWEVER, THE CHANGE OF NUMBER AND & THE  MAKING OF THE CALLS PART, UNLIMITED CALLS FROM ANYWHERE, THE 24/7 GREAT CUSTOMER SERVICE, ARE WHAT I LOVE THE MOST.

Telemarketing rep.

I actually admire their customer service. Also, the integration with HubSpot was quick and easy, so overall I'm happy.

Company Secretary

Price point was a consideration. The help service with onboarding has been excellent.

Support Manager

Related to Demo provided by [SENSITIVE CONTENT] was very clear which help me to understand how it works. As well I was getting help from them at any point of time if I had any query or issue.

Acefone providing great levels of services on cost and support. I would certainly recommend Acefone if you are in search of new phone system or want to become a reseller/partner.

HR Manager

I am using this services from past three months. Support system is great and i also have great experience.

Managing Director

SUPPORT IS TERRIBLE TOO. They constantly fob you off and tell you it's fixed when it isnt.

Really great customer service so far, onboarding fast and easy and simple to navigate around the portal, definitely recommend.

The online portal is very user friendly and the best part is we could sync it with our CRM.

Director of Business Development

Horrible, waste of time, and a complete frustration.

Good Integration with HubSpot. It was pretty convenient.

Manager

There is nothing that i can actually say i dislike about the software.

Ease of use, intuitive interface, supportive customer assistance team.

It's difficult to say at this time as I haven't used this extensively yet.

Bandwidth vs Acefone Comparison (2026)

Bandwidth

Acefone

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives