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Acefone
5
110
4
14
3
2
2
0
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
VoIP Phone Service trusted by modern businesses
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Acefone - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Acefone overview
Based on 135 verified user reviews
What is Acefone?
Reviews for Acefone come from a wide variety of industries, including Information Technology and Services (10% of reviewers), Financial Services (7%), and Accounting (7%). The most frequent use case for Acefone cited by reviewers is VoIP (58% of reviewers).
What do users say about Acefone pricing?
Most reviewers indicate that Acefone delivers competitive pricing and valuable features, and they appreciate the absence of hidden charges. However, some reviewers feel dissatisfied with billing, citing unexpected charges and issues during cancellations or the free trial.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Phone Support
Pricing
Customer Support
Integrations
Voicemail
Do you work for Acefone? Manage this product listing
Acefone’s user interface
Acefone reviews
Overall rating
4.6
/5
135
Positive reviews
81
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.81/10
5
4
3
2
1
110
14
2
0
9
Hanna D.
estimator
Steve B.
Owner
Vernon N.
Manager
Bill O.
President
Bill O.
President
Steve B.
Owner
Who uses Acefone?
Based on 135 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Acefone's key features
Most critical features, based on insights from Acefone users:
All Acefone features
Features rating:
Acefone alternatives
Acefone
Starting from
19.99
/user
Per month
DialedIn CCaaS
Starting from
25
/user
Per month
LiveAgent
Starting from
15
/user
Per month
3CX
Starting from
350
Per year
Acefone pricing
Pricing plans
Pricing details:
User opinions about Acefone price and value
Value for money rating:
Of 26 reviews that provide robust commentary on Acefone's price and value, mention it in a positive light.
Most reviewers indicate that Acefone offers competitive pricing and a wide range of features for the cost, with many appreciating its flexibility in finding cost-effective solutions tailored to their business needs. They find the service provides good value compared to other providers and mention the absence of hidden charges. Some users report that the included minutes per month are decent, though not unlimited. However, some reviewers feel dissatisfied with the billing process, citing difficulties with cancellations, unexpected charges, and issues during the free trial period, which they say negatively impact the overall value for money.
, and
Acefone integrations (9)
Integrations rated by users
We looked at 135 user reviews to identify which products are mentioned as Acefone integrations and how users feel about them.
Integration rating: 1.0 (2)
“Zoho CRM integration helps to connect with customer for communication by the information already stored in this CRM and I can see customer details while handling calls instead of switching between different devices.”
“HoduCC is integrated to Zoho CRM, that way, agents can take calls within Zoho CRM without having to switch tabs.”
Goodwin g.
Customer Relation Manager
Integration rating: 3.0 (1)
“Our IdP is Google, so we try to centralize everything on it.”
Ivo R.
SysAdmin
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
“Very critical we were able to integrate since Salesforce is what we use internally for order management, and ServiceChannel did exactly that”
Andrew O.
Central Support - Senior Team Lead
Other top integrations
Acefone customer support
What do users say about Acefone customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Acefone customer support.
A large number of users highlight Acefone's knowledgeable and professional support team as a key strength.
A fair number of users praise the quick response times and helpful assistance during setup and troubleshooting.
Multiple users appreciate the team's patience, accessibility, and ability to address queries thoroughly.
Support options
Training options
To see what individual users say about Acefone's customer support, check out the review snippets below.
“Very knowledgeable & patient support from Mohit”
Robert W.
Data Analyst
“The support during the set-up and purchase process has been amazing.”
Miss R.
Accountant
“Bad Customer Support”
Dhirendra B.
Sys Admin
Acefone FAQs
Acefone has the following typical customers:
Large Enterprises, Mid-size Business, Small Business
These products have better value for money
Q. What is Acefone used for?
Acefone is a leading provider of cloud telephony services like VoIP phone systems, toll-free numbers, and contact centers—each meant to simplify and automate your business communication processes. Be it 24x7 support, an all-in-one admin portal, HD audio, or reliable, customizable remote solutions, our products are built for your convenience. We offer seamless communication and integrations with your favorite business tools like Salesforce or Zendesk. With Acefone, you always get the very best. Special offer: Get unlimited calling at just $12.99/user/month
Q. Does Acefone support mobile devices?
Acefone supports the following devices:
Android, iPhone
Q. What level of support does Acefone offer?
Acefone offers the following support options:
24/7 (Live rep), Chat, FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base
