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Acefone
5
110
4
14
3
2
2
0
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
VoIP Phone Service trusted by modern businesses
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Acefone - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Acefone overview
Based on 135 verified user reviews
What is Acefone?
Reviews for Acefone come from a wide variety of industries, including Information Technology and Services (10% of reviewers), Financial Services (7%), and Accounting (7%). The most frequent use case for Acefone cited by reviewers is VoIP (58% of reviewers).
What do users say about Acefone pricing?
Most reviewers indicate that Acefone delivers competitive pricing and valuable features, and they appreciate the absence of hidden charges. However, some reviewers feel dissatisfied with billing, citing unexpected charges and issues during cancellations or the free trial.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Phone Support
Pricing
Customer Support
Voicemail
Integrations
Call Management
Acefone’s user interface
Acefone review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about Acefone?
Reviewers indicate Acefone is easy to use, with a straightforward dashboard and intuitive setup, making it accessible for both beginners and experienced users. They appreciate the flexibility to manage calls from various devices and find the platform convenient for business needs. Some mention the system is user-friendly and easy to configure, though a few experience initial confusion with technical jargon.
Users report that customer support is responsive, knowledgeable, and helpful during setup and troubleshooting. They feel pricing is generally reasonable and cost-effective, with good value for money, though some express frustration with billing, cancellation, and occasional onboarding delays.
Select to learn more
Who uses Acefone?
Based on 135 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Acefone's key features
Most critical features, based on insights from Acefone users:
All Acefone features
Features rating:
Acefone alternatives
Acefone
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19.99
/user
Per month
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Starting from
25
/user
Per month
LiveAgent
Starting from
15
/user
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Ringover
Starting from
29
/user
Per month
Acefone pricing
Pricing plans
Pricing details:
User opinions about Acefone price and value
Value for money rating:
Of 26 reviews that provide robust commentary on Acefone's price and value, mention it in a positive light.
Most reviewers indicate that Acefone offers competitive pricing and a wide range of features for the cost, with many appreciating its flexibility in finding cost-effective solutions tailored to their business needs. They find the service provides good value compared to other providers and mention the absence of hidden charges. Some users report that the included minutes per month are decent, though not unlimited. However, some reviewers feel dissatisfied with the billing process, citing difficulties with cancellations, unexpected charges, and issues during the free trial period, which they say negatively impact the overall value for money.
, and
Acefone integrations (9)
Integrations rated by users
We looked at 135 user reviews to identify which products are mentioned as Acefone integrations and how users feel about them.
Integration rating: 1.0 (2)
Integration rating: 3.0 (1)
“the Google Workspace integration definitely boosted my rating because of how effortlessly it fits into my daily workflow. Being able to link tools like Google Slides, Docs, or Sheets directly into Yodeck means I never have to manually export”
Khushbakht A.
Real Estate Agent
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Other top integrations
Acefone customer support
What do users say about Acefone customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Acefone customer support.
A large number of users highlight Acefone's knowledgeable and professional support team as a key strength.
A fair number of users praise the quick response times and helpful assistance during setup and troubleshooting.
Multiple users appreciate the team's patience, accessibility, and ability to address queries thoroughly.
Support options
Training options
To see what individual users say about Acefone's customer support, check out the review snippets below.
“Very knowledgeable & patient support from Mohit”
Robert W.
Data Analyst
“The support during the set-up and purchase process has been amazing.”
Miss R.
Accountant
“Bad Customer Support”
Dhirendra B.
Sys Admin
Acefone FAQs
Acefone has the following typical customers:
Large Enterprises, Mid-size Business, Small Business
These products have better value for money
Q. What is Acefone used for?
Acefone is a leading provider of cloud telephony services like VoIP phone systems, toll-free numbers, and contact centers—each meant to simplify and automate your business communication processes. Be it 24x7 support, an all-in-one admin portal, HD audio, or reliable, customizable remote solutions, our products are built for your convenience. We offer seamless communication and integrations with your favorite business tools like Salesforce or Zendesk. With Acefone, you always get the very best. Special offer: Get unlimited calling at just $12.99/user/month
Q. Does Acefone support mobile devices?
Acefone supports the following devices:
Android, iPhone
Q. What level of support does Acefone offer?
Acefone offers the following support options:
24/7 (Live rep), Chat, FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base
