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BigMarker vs WebinarJam Comparison

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Overview

Category Leaders

BigMarker combines powerful video software with robust marketing features to create the world's first end-to-end webinar...

Category Leaders

WebinarJam offers HD webinar broadcasting with interactive tools, analytics, and integration features for experts, educators,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

383

5

4

3

2

1

343

27

9

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.0

273

5

4

3

2

1

136

61

31

19

26

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

Pros

Availability of robust marketing capabilities is what I like most about BigMarker. Virtual events enhancement is another great aspect.
Beside all the great functions and the excellent user experiences I really like the fast and competent support you get from Big Marker.
I love Bigmarker's flexibility and ease of use. I also love how helpful support is when I have issues.

Pros

They've been very helpful in troubleshooting and super quick to respond which is really important when you have live and or evergreen webinars happening on a schedule.
I love how intuitive and detailed it is. But at the core, for everything that it's capable of and all that it's got to offer it's pretty simple and easy to learn.
It's absolutely amazing that there is that closeness, that trust and that camaraderie when nobody actually meets at all.

Cons

I have never been able to run a webinar with no inconvenients, today was the limit, I lost the work to put in a webinar 150 attendants. A lot fo money wasted because of lack of realiability.
Also last time I was presenting at home, with another person presenting from the office. I realized when viewing the video that when my connection dropped, the webinar stalled.
If it weren't for the microphone problem I probably wouldn't be looking elsewhere.

Cons

1 minute delay to receivers --> bad for chat and live taking participants. Participants have problems to speak... don´t work for manys.
My overall experience was terrible and your customer service is shockingly bad - you took a recurring payment for the software after I had cancelled it.
Limited options to change templates with your branding. It's missing the integration into CRM systems such as Salesforce.
  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features133
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Agenda Management
  • Alerts/Notifications
  • Application Development
  • Attendance Management
  • Attendee Management
  • Attendee Profiles
  • Attendee Tracking
  • Audience Analytics
  • Audience Engagement
  • Automatic Transcription
  • Badge Management
  • Barcode/Ticket Scanning
  • Brand Management
  • Breakout Rooms
  • CRM
  • Calendar Management
  • Call Recording
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Conferencing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Design Management
  • Digital Signage
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Maps
  • Event Marketing
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Feedback Management
  • File Sharing
  • File Transfer
  • Form Builder
  • Forms Management
  • Gamification
  • HD Audio/Video
  • Host Controls
  • Interactive Content
  • Kiosk Ticketing
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Live Chat
  • Live Streaming
  • Marketing Automation
  • Meeting Management
  • Mobile Access
  • Mobile Check-in
  • Monitoring
  • Multi hosts
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Event
  • Multi-Language
  • Networking
  • On-Demand Recording
  • On-Demand Webcasting
  • On-Demand Webinars
  • One-to-One Messaging
  • Online Registration
  • Payment Processing
  • Personalization
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Promotions Management
  • Q&A Management
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Responsive Web Design
  • SEO Management
  • SMS Reminders
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Session Recording
  • Social Media Integration
  • Social Promotion
  • Speaker Profiles
  • Sponsor Pages
  • Sponsorship Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Ticketing
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Conferencing
  • Video Management
  • Video Monetization Tools
  • Video Streaming
  • Video Support
  • Virtual Lobby
  • Visitor Registration
  • Web Forms
  • Website Management
  • Website Publishing Options
  • Whiteboard
  • Widgets
  • Total features74
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Agenda Management
  • Alerts/Notifications
  • Application Development
  • Attendance Management
  • Attendee Management
  • Attendee Profiles
  • Attendee Tracking
  • Audience Analytics
  • Audience Engagement
  • Automatic Transcription
  • Badge Management
  • Barcode/Ticket Scanning
  • Brand Management
  • Breakout Rooms
  • CRM
  • Calendar Management
  • Call Recording
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Conferencing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Design Management
  • Digital Signage
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Maps
  • Event Marketing
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Feedback Management
  • File Sharing
  • File Transfer
  • Form Builder
  • Forms Management
  • Gamification
  • HD Audio/Video
  • Host Controls
  • Interactive Content
  • Kiosk Ticketing
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Live Chat
  • Live Streaming
  • Marketing Automation
  • Meeting Management
  • Mobile Access
  • Mobile Check-in
  • Monitoring
  • Multi hosts
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Event
  • Multi-Language
  • Networking
  • On-Demand Recording
  • On-Demand Webcasting
  • On-Demand Webinars
  • One-to-One Messaging
  • Online Registration
  • Payment Processing
  • Personalization
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Promotions Management
  • Q&A Management
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Responsive Web Design
  • SEO Management
  • SMS Reminders
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Session Recording
  • Social Media Integration
  • Social Promotion
  • Speaker Profiles
  • Sponsor Pages
  • Sponsorship Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Ticketing
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Conferencing
  • Video Management
  • Video Monetization Tools
  • Video Streaming
  • Video Support
  • Virtual Lobby
  • Visitor Registration
  • Web Forms
  • Website Management
  • Website Publishing Options
  • Whiteboard
  • Widgets

Integrations

  • Total integrations35
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations39
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM

User reviews that mention these apps

GS
AvatarImg

Gregory S.

Professional Training & Coaching, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

BigMarker logo

BigMarker

BigMarker is the ABSOLUTE BEST Webinar Solution for both Sales & E-Learning!

Reviewed 4 years ago

We have a powerful but easy-to-use B2B and B2C Webinar system for sales, customer support and e-learning thanks to BigMarker.

Pros

Our company loves EVERYTHING about BigMarker. It took 3 years to settle on a solution and we tested many options including WebinarJam, WebinarNinja, GotoWebinar, Demio and Zoom. BigMarker gave us the most complete solution for webinars and browser-based online meeting rooms. My favourite thing is the software is its functional power which is continuously improved by a great team.

Cons

Honestly, there isn't anything at this point. Most requests that we made for improvements have already been completed by a team that listens and closely monitors user feedback.

KF
AvatarImg

Ken F.

Professional Training & Coaching, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

BigMarker logo

BigMarker

BigMarker truly delivers the best experience for myself as well as my clients

Reviewed 2 years ago
Pros

BigMarker is extremely easy to set up and use. My clients love the simplicity of logging in from their browser without the need to download any software. Overall, the experience of delivering a webinar and watching one from BigMarker is the best I've had. I tried many other tools before including Zoom and WebinarJam, and none can match BigMarker in terms of features or usability.

Cons

My one issue with this software is that because it does not use any local software, it is not possible to record a local copy of my broadcast. The only recording is the web version. So if I have connectivity problems during my broadcast (it's happened, but my fault...), I don't have a local recording as a fallback.