CallFire vs CallHub

Twilio

Five9

800.com

Qubicles

Cognigy.AI

charles

Compare CallFire and CallHub based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

CallFire combines text messaging, call tracking, voice broadcast, and IVR, with a cloud call center.

Auto-Dialer

Call Center Management

Call Disposition

Call List Management

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Scheduling

Call Scripting

Call Tracking

Call Tracking Metrics

Call Transfer

Caller ID

Campaign Management

Computer Telephony Integration

Contact Management

Conversion Tracking

Customer History

Dashboard

Data Management

Inbound Call Center

Keyword Tracking

Lead Distribution

Manual Dialer

Multi-Campaign

Multiple Scripts

Outbound Call Center

Phone Key Input

Power Dialer

Predictive Dialer

Preview Dialer

Progressive Dialer

Reminders

Reporting/Analytics

Survey/Poll Management

Text to Speech

Voice Customization

Voice Mail

VoIP

VoIP Connection

CallFire

Web-based

Talent Aquisition Group Member

It has been a great help for my business to generate more revenue with better quality and low maintenance problems.

Lead coordinator 

We used it for about a year then found a product that better suited our company. It was helpful during the transition from Manual calling to automatic calling.

Data Analyst

Best tool for mass communication that is cost-effective and easy to use. You can reach your customer base at the touch of a button and get whatever info needed to scale or improve your business.

Founder / CEO

I set up CallFire and got fantastic results from the first time I used it. I love the option of transferring to a live person, too.

Outreach Assistance Manager 

Of course this does a great job at making robo call campaigns; easy, quick and very effective.

Our lead managers who use this tool complained that it was difficult to track conversations. They felt that the inbox wasn't as user-friendly.

The voices for type-to-speech are pleasant, easy to understand.

As a nonprofit that does client service, we use this to follow up with clients on a weekly basis. It has saved us so any man hours and the clients like have the gently reminders.

Technical Content Writer

The feature that makes it different from others is the usability as it is quite easy to use and install. The call tracking and recording is much better.

Applications Support

It results in unwanted marketing emails to people who aren't potential customers.

One major complaint is when trying to export the data.

The only disadvantage is the unwanted mails and texts which seems to be unwanted users. Other is the slow customer service that annoys alot.

CallFire screenshot: Manage leads in CallFire

CallFire screenshot: CallFire and Salesforce integration

CallFire screenshot: Call tracking in CallFire

CallFire screenshot: Creating a campaign in CallFire

CallFire screenshot: Tracking campaigns in CallFire

Freelancers

Large Enterprises

Mid Size Business

Small Business

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more

CallHub is an easy to use, all-in-one campaigning and organizing platform. CallHub makes it easy for organizations of any size to connect with their audience and drive change. 

2-Way Messaging

Activity Tracking

Answering Machine Detection

Automated Responses

Automatic Call Distribution

Automatic Outbound Dialer

Call Reporting

Callback Scheduling

Campaign Analytics

Campaign Planning

Campaign Scheduling

Campaign Segmentation

Communication Management

Contact Database

Customer Segmentation

Customizable Fields

Data Import/Export

Donor Management

Donor Targeting

Email Management

Email Marketing

Email Tracking

Engagement Tracking

Event Management

Event Triggered Actions

FCC Compliance

FTC Compliance

Fundraising Management

List Management

Mass Texting

Message Personalization

Mobile Access

Monitoring

Open Rate Tracking

Political Campaign Management

Polls/Voting

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Reporting

Real-Time Updates

Reporting & Statistics

Scheduled Messaging

Sentiment Analysis

Shortcodes

SMS Marketing

SMS Messaging

Staff Management

Surveys & Feedback

Third-Party Integrations

Volunteer Management

Voter Database

CallHub

Agent

They are friendly and quick to respond with great follow up. Cant ask for any better in that department.

Work At Home Business Owner

I'd gladly love to contribute my "2 cents. A dear friend introduced me to this awesome communication tool for an online marketing business we worked on together.

Campaign manager

Great, will always use CallHub for campaigns. Love the API and ability to integrate with tools.

Nationbuilder integration is awesome, particularly for SMS and for making calls to recruit volunteers. The development team is very responsive to questions and feature requests, too.

Financial Services Coordinator

I like that it is easy to use the site. It is user-friendly, and the customer support is great.

Residential and Commercial Realtor

I am enjoying using CallHub so far and would recommend it to my colleagues. The cost of making calls through there is very affordable and won’t break the bank.

Digital Stategist

It is very easy to set up and user friendly and great costumer support.

My overall experience has been amazing and would recommend.

Business Owner

This is an impossible mistake. For example, a customer opened the call, hung up the call in the first 5 seconds and demands a fee for 1 minute from you.

Owner

There has been 2 occasion where I send mass SMS and receivers didn't get me text but my account was charged.

Sales Rep.

So far support staff have been very helpful and timely with their responses, I'm not always at my computer to zoom so detailed emails is appreciated.

Senior Marketing Specialist

It has been excellent and will continue to use CallHub.

Customer service 

I love that it is a platform thag allows me to to do sma and broadcasting without any difficulties.

Phonebanker

The software was VERY loud when the phone was plugged into headphone and it could not be turned down. The line was also weak so when people who were called picked up they often couldn’t hear.

Communications Specialist

The interface is really straightforward, and the integration with NationBuilder really comes in handy for us. Whenever I have an issue, I get great support quickly.

EXEC DIR

Customer Service with [sensitive content hidden] is the best.

Consultant

The contact management is a little weak. DNC list does not easily transfer between campaigns even using the same list.

Clergy

It was very useful for a call campaign and it uses my own number.

CallFire vs CallHub Comparison (2026)

CallFire

CallHub

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