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CallFire Pricing, Features, Reviews and Alternatives
CallFire product overview
What is CallFire?
CallFire offers a number of call center features to automate outbound campaigns and track business activity. The app's main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API.
Key benefits of using CallFire
Typical customers
Platforms supported
Support options
Training options
CallFire pricing information
Value for money
4.4
/5
25
Starting from
599
Per month
Usage Based
Pricing options
Value for money contenders
CallFire features
Functionality
4.3
/5
25
Total features
48
9 categories
Most valued features by users
Functionality contenders
CallFire users reviews
Overall Rating
4.3
/5
25
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.19/10
15
6
2
1
1
Overall rating contenders
Amber L.
Verified reviewer
Internet, 1-10 employees
Used daily for less than 6 months
Review source
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I was in a pinch with my billing admin out of the office for a long time, so I needed a solution to let clients know if their invoice was overdue. I set up CallFire and got fantastic results from the first time I used it. I love the option of transferring to a live person, too. It's been great for recouping late payments in my small business.
- The voices for type-to-speech are pleasant, easy to understand - It's really affordable - The interface makes it easy to set up - Live transfer is extremely useful
- I wish it had the ability to edit the text of a recording, or at least view the words being spoken so they can be copied to another response. It's a bit cumbersone to have to retype for small changes.
Anonymous Reviewer
Verified reviewer
Consumer Services, 201-500 employees
Used daily for 1-2 years
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It has been a great help for my business to generate more revenue with better quality and low maintenance problems.
I was using some other auto dialing products before i got to know about Callfire from one my business mate. When i saw it working i was amazed. The uploading of the data, caller lists is very easy no matter if it is any file extension format it accepts all and shows you the exact call details on the screen as they are uploaded on it. We do not have to mention the unwanted details like address, zip,...
Honestly, no hassle, nothing to say bad or anything which i dont like about this product. It worth's every single penny invested.Value for money and happy customer engagement.
David W.
Verified reviewer
Automotive, 11-50 employees
Used daily for 2+ years
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Interface is relatively easy to use. That's about it for now. IVR support is non-existent.
Customer support, which used to be decent, is now a form you fill out. The form you fill out goes into the ether. No response in email that form was received. Price is fairly expensive relative to Twilio. Call are being dropped 30% of the time. Despite our testing proof otherwise, they are blaming our phones for the issues.
Don G.
Used monthly for 2+ years
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The non-profit agency that I work for has been using the Callfire Cloud Call Center for over 5 years now as a tool to better manage our customer service outreach. The software allows us to easily create small targeted calling campaigns for individual staff or a large multi-user campaign for customer service follow-up with our entire customer base. The metrics that the software provides allow us to...
Versatile, fairly easy to use, easy to customize.
Sometimes tough to export data.
Anonymous Reviewer
Verified reviewer
Used daily for 2+ years
Review source
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great software!
I use this software for all my outgoing calls. It allows me to schedule confirmations to my clients with one click of a button
I had it set up for me by a subcontracted programmer. I do not have the technical knowledge to manage my set up. Wish the company had people on call to set up things for me and later make changes
CallFire FAQs and common questions
Q. What type of pricing plans does CallFire offer?
CallFire has the following pricing plans:
Starting from: $599.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of CallFire?
CallFire has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does CallFire support?
CallFire supports the following languages:
English
Q. Does CallFire offer an API?
Yes, CallFire has an API available for use.
Q. What level of support does CallFire offer?
CallFire offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat
Common CallFire comparisons
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