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CTM vs Dial800 CallView360 Comparison (2026)

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Good recommendations?

CTM

87pts

Dial800 CallView360

Overview

CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

CallView360 by Dial800 is a call tracking and analytics software designed to help businesses create custom cloud-based phone systems with remote access capabilities. CallView360 includes BizCloud VoIP Phone Systems that allows users to access customer data including voicemail, call logs, and more via a centralized portal. Administrators can also view metrics related to location, duration, and contact information.