App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Cisco BroadWorks
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based communication platform
Table of Contents
Is this product right for your business?
Find out with a
Cisco BroadWorks - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Cisco BroadWorks overview
What is Cisco BroadWorks?
Cisco BroadWorks is a cloud-based communication platform, which assists businesses with calling and collaboration over wired or wireless network architecture. It offers PBX features at user, group, site, or enterprise levels and supports various functionalities such as hunt-groups, auto attendant, unified messaging, call control, private voice networking, and more.
Cisco BroadWorks facilitates collaboration among team members, enabling group chat and presence, screen and file sharing. Employees can conduct meetings while integrating audio and video calling from any device. It provides a multi-tenancy feature, which enables businesses to handle multiple users on a single platform. It allows team members to access the corporate directory, conduct wi-fi or HD video calls, and track colleagues’ status before communicating.
Cisco BroadWorks offers integration with Cisco Webex, extending communication and collaboration functionalities among users. Employees can also move multimedia services and uniform identity across mobile phones, tablets, PC desktop applications, and active calls.
Starting price
Alternatives
with better value for money
Cisco BroadWorks reviews
Overall rating
5.0
/5
1
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
4
3
2
1
1
0
0
0
0
Cisco BroadWorks's key features
Most critical features, based on insights from Cisco BroadWorks users:
All Cisco BroadWorks features
Features rating:
Cisco BroadWorks alternatives
Cisco BroadWorks
Starting from
No pricing info
SmartLine
Starting from
9.99
Per month
Cisco BroadWorks integrations (2)
Integrations rated by users
We looked at 1 user reviews to identify which products are mentioned as Cisco BroadWorks integrations and how users feel about them.
Integration rating: 5.0 (1)
“The integration was important for employee to client communication along with employee to employee communication including voice conferencing, video conferencing, messaging, and ease of Webex app deployment/use for PC/MAC/Android/IOS.”
Douglas S.
Sr Voice Systems Engineer
Other top integrations
Cisco BroadWorks support options
Typical customers
Platforms supported
Support options
Training options
Cisco BroadWorks FAQs
Cisco BroadWorks has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Cisco BroadWorks support?
Cisco BroadWorks supports the following languages:
English
Q. Does Cisco BroadWorks offer an API?
Yes, Cisco BroadWorks has an API available for use.
Q. What other apps does Cisco BroadWorks integrate with?
Cisco BroadWorks integrates with the following applications:
Webex Suite
Q. What level of support does Cisco BroadWorks offer?
Cisco BroadWorks offers the following support options:
FAQs/Forum, Knowledge Base