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MiaRec is an integrated all-in-one solution for call recording and workforce optimization that helps contact centers and other business environments. MiaRec’s solutions offering includes call recording, screen capture, AI-powered scorecards, and analytics.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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Easy to setup and very reliable. I have been running this software an an old Dell server for over 6 years without any issues. I am a few version behind, so I'm sure the interface and features are even better now. I have it recording our Yealink IP Phones via Port Mirroring on our switch and it works great.
Maybe because we have an older version but to playback files in the web browser we have to use Internet Explorer. (Chrome does not work)
Q. What type of pricing plans does MiaRec offer?
MiaRec has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of MiaRec?
MiaRec has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does MiaRec support?
MiaRec supports the following languages:
English, Spanish, French, Portuguese
Q. Does MiaRec offer an API?
Yes, MiaRec has an API available for use.
Q. What other apps does MiaRec integrate with?
MiaRec integrates with the following applications:
Salesforce Essentials, Cisco Unified Communications Manager
Q. What level of support does MiaRec offer?
MiaRec offers the following support options:
Chat, Email/Help Desk, Phone Support, Knowledge Base