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MiaRec

Call Recording & Voice AI - Innovation in every call

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MiaRec Pricing, Features, Reviews and Alternatives

MiaRec product overview

What is MiaRec?

MiaRec is an integrated all-in-one solution for call recording and workforce optimization that helps contact centers and other business environments. MiaRec’s solutions offering includes call recording, screen capture, AI-powered scorecards, and analytics.

Key benefits of using MiaRec

MiaRec allows busiensses to enhance customer service and agents’ productivity, improve operational efficiency and sales process, resolve disputes quickly, increase security, minimize liability, improve marketing and business intelligence, and comply with legal requirements.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
Knowledge Base

Training options

Documentation
Webinars
In Person
Videos

MiaRec pricing information

Value for money

5.0

/5

1

Starting from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

MiaRec features

Functionality

5.0

/5

1
Total Features56 5 categories

Most valued features by users

Reporting/Analytics
API
Third Party Integrations
Reporting & Statistics
Contact Management
Call Recording
Activity Dashboard
Access Controls/Permissions

Functionality contenders

MiaRec users reviews

Overall rating

5.0

/5

1

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Affordable Call Recording

Reviewed 3 years ago
Pros

Easy to setup and very reliable. I have been running this software an an old Dell server for over 6 years without any issues. I am a few version behind, so I'm sure the interface and features are even better now. I have it recording our Yealink IP Phones via Port Mirroring on our switch and it works great.

Cons

Maybe because we have an older version but to playback files in the web browser we have to use Internet Explorer. (Chrome does not work)

MiaRec FAQs and common questions

MiaRec has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


MiaRec has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


MiaRec supports the following languages:
English, Spanish, French, Portuguese


Yes, MiaRec has an API available for use.


MiaRec integrates with the following applications:
Salesforce Essentials, Cisco Unified Communications Manager


MiaRec offers the following support options:
Chat, Email/Help Desk, Phone Support, Knowledge Base

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