eFax vs Concord

Trello

Docusign

Adobe Acrobat

Smartsheet

PandaDoc

omniSign

Compare eFax and Concord based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Our comprehensive software solution offers e-signature and digital signing capabilities to help you streamline your business processes. With legally binding electronic signatures, you can accelerate your sales cycle and achieve business growth.

Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.

eFax is an online fax service which allows companies to send and receive faxes via email on their computer, tablet, and smartphone. eFax Protect, our highly encrypted online fax plan provides a comprehensive solution for businesses seeking both compliance and security in their fax communications.

Alerts/Notifications

Archiving & Retention

Audit Trail

Automated Routing

Compliance Management

Contact Database

Contact Management

Delivery Tracking

Digital Signature

Document Management

Document Storage

Document Templates

Electronic Faxes

Electronic Signature

Email Management

Email to Fax

Encryption

Fax Management

Fax to Email

File Sharing

FoIP

Full Text Search

HIPAA Compliant

Monitoring

Multiple User Accounts

Purchasing & Receiving

Reporting & Statistics

Search/Filter

Secure Data Storage

Self Service Portal

Tagging

Template Management

Third-Party Integrations

Whitelisting/Blacklisting

eFax

Android

Web-based

iPad

iPhone

HR Specialist

The ability to send faxes online is a huge time-saver, and I immensely appreciate the confirmation emails that eFax sends to give me the peace of mind that my fax was successfully transmitted.

Head of Analytics, Wunderman Asia Pacific

Tried again and with no response. At the end of the first month, they charged me for the following month.

Owner

I was billed for 3 years of service that I didn't use. I had proof of cancellation but was told no refund because I emailed my request to cancel to the wrong company department.

Revenue cycle manager 

Great user friendly product. Love that faxes come straight to my inbox.

Customer support is slow, sends you in circles, and gives the wrong answer almost every time. Chat disconnects constantly and they give you the wrong phone numbers to call.

Information Technology Manager

Ease of setup, ease of use and the ability to receive a fax anywhere at anytime.

Billing Administrator

I've been thrilled using it instead of standing at a fax machine.

Controller, CPA

This is a good solution to be able to send an occasional fax as the technology has been largely replaced by email.

Procurement Manager

This product is very well known and trusted. Secure in sending faxes with private data within.

Application Support Team Lead

I love how easy this is to use and the level of integration it has with our software. We send and receive faxes for it with very few problems.

We send and receive about 70,000 pages per month and get a great rate. Much more economical than maintaining standard machines.

Administrative Assistant

I like the most about eFax is how it sends electronic faxes to someones computer quickly and securely.

Admin

It is easy to receive faxes from other companies quickly. They come straight to your email.

Obviously it does integrate well, it's basically pretty easy to use (if you can operate a regular fax machine, you can run eFax), and it's been around a while.

My least favorite thing is that fax lines are so far behind that it prevents this software from really being touted for what it can do.

And I could no longer log in even after paying.

EFax recently updated their website, and the new setup makes it more difficult to send faxes.

AP Coordinator

This software allows our company to communicate with our clients in the clinical community and ensure our patients private information stays private.

eFax screenshot: eFax My Account

eFax screenshot: eFax Large File Sharing

eFax screenshot: eFax Digital Signature

Freelancers

Large Enterprises

Mid Size Business

Small Business

Docusign is a cloud-based digital signature platform that allows businesses to create, commit to, and manage their agreements on a centralized dashboard. The IAM for Sales application streamlines the sales contracting process, enabling sellers to create optimal deals more independently, close them faster, and extract more value. Its IAM for Customer Experience application transforms time-consuming processes into engaging experiences that build long-lasting customer relationships and drive scale.

PandaDoc is a cloud-based document management solution that streamlines the creation, approval, tracking, and electronic signing of business documents. The platform offers document generation capabilities that allow users to create custom agreements and proposals using a drag-and-drop editor and pre-built templates. Its Configure Price Quote (CPQ) feature enables the generation of error-free, personalized quotes tailored to each buyer's needs.

Adobe Acrobat is PDF editing software that can be used to create, convert and share PDF documents. It can convert documents in Microsoft Office formats to PDFs, and vice versa. PDFs can be viewed, annotated, and signed using Adobe Sign and the free Acrobat Reader mobile app.

Concord delivers contract management for the 90% of agreements that don't need legal complexity.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

AI Copilot

AI Redlining

Annotations

Approval Process Control

Audit Management

Authentication

Buy Side (Suppliers)

Calendar Management

Collaboration Tools

Commenting/Notes

Completion Tracking

Compliance Tracking

Configurable Workflow

Content Management

Contract Drafting

Contract Negotiation

Contract/License Management

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Data Extraction

Data Import/Export

Data Security

Document Automation

Document Capture

Document Classification

Document Editing

Document Generation

Document Review

Drag & Drop

File Conversion

Forms Management

Generative AI

Government Contracts

Metadata Extraction

Mobile Signature Capture

Multi-Language

Multi-Party Signing

Optical Character Recognition

Reminders

Renewal Management

Reporting/Analytics

Sell Side (Customers)

Signature Capture

Signature Creation

Single Sign On

Specialty Contracts

SSL Security

Status Tracking

Task Management

Team Collaboration

Text Editing

Version Control

Workflow Management

Concord

It has helped us to work more efficiently, manage our contracts more effectively, and save money. I would definitely recommend it to other businesses looking for a good contract management system.

Safety

Only con I have is that they will not except forms for the drivers files if they are missing any piece of information, even something as small as the missing year on a date.

Asst. City Attorney

The Concord team is extremely responsive, and training to date has been outstanding.

Sales manager

It's great that we have custom approval workflows and always know whose review we're expecting at each particular stage. Easy to find and easy to use templates.

Director of Operations

Overall, I like that it's simple to use with a modern, intuitive user interface, has a native e-signature feature, a responsive and professional help desk, and at a reasonable price point.

I love the functionality and ease of use that Concord has. It makes processes easier to implement.

Operations Coordinator

I like that you can add your commonly used contract templates, set up approval hierarchies, edit and review the history of pending contracts, and how easy it is to set up the contract lifecycles.

IP Paralegal and Legal Assistant

Concord allows you to create templates, send out for signature, organize, and keep track of when they will expire. Extremely user friendly and great customer service.

Contracts Specialist

Additionally, it is very easy for workflows and multi-department users to share contracts with ease.

Legal Counsel

All negotiation history, internal / external discussions, etc are lost.

Manager

It is safe and secure and it also makes it easy for our customers to use and sign.

National Market Development Executive

Interface is clean and slick, easy on the eyes.

General Counsel/Benefits Administrator

The integration with Word is great, along with the audit trail for documents going through the system, and the e-signature feature is a must.

This become annoying when importing a Word or PDF document  to create a template.

sr legal counsel

Best document management system for the price.

I have had moments when I upload a document and I have to spend time reformatting the doc. It's not a big issue, but a minor annoyance that I don't think is the fault of Concord.

Director of Training 

Concord is easy to use and navigate for the needs of my department.

Supply Chain Coordinator

Setpoint Integrated Solutions, Inc -Administrator.

Concord screenshot: Template library view showing a list of approved templates with names, owners, and last-updated dates—start a new contract from a template in one click.

Concord screenshot: Built-in e-signature modal: type/draw/upload a signature, set the signing order, and apply a secure signature directly in the browser.

Concord screenshot: Central contract repository table with agreements listed by status, counterparty, owner, and key dates; left navigation for quick filtering.

Concord screenshot: Workflow/approval configuration screen displaying step-by-step routing with conditional rules and reviewers visible before sending.

Concord screenshot: In-browser contract editor with Track Changes and comments—redline and collaborate in real time, with a right-side panel for participants/activity.

Concord screenshot: Analytics dashboard with line and bar charts tracking contract volume, cycle time, and renewals—monitor pipeline health and spot bottlenecks.

eFax vs Concord Comparison (2026)

eFax

Concord

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives