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eFax Corporate Pricing, Features, Reviews and Alternatives

eFax Corporate product overview

Price starts from

No info

What is eFax Corporate?

eFax Corporate is a web-based fax service which allows UK-based companies to send and receive faxes via email on any device. The system allows users to keep their existing fax numbers, integrate with multifunction printers, manage multiple groups, and more.

Key benefits of using eFax Corporate

- No Fax Equipment or Fax Maintenance: No need to worry about software or hardware expenses.

- Electronic Signature: No need to print, sign and scan to move a document forward.

- Large File Sharing: Share files of any size such as promo videos, high resolution images and more without resulting in a blocked email.

- Native mobile apps are available for iPhone and Android.

- Advanced Data Centers: Tier III & Tier IV data centers with 24/7 support and monitoring.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

In Person
Documentation
Webinars

eFax Corporate pricing information

Value for money

3.6

/5

50

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

mFax
Value for money
#1
FaxLogic
Value for money
#2
WestFax
Value for money
#3
eFax Corporate
Value for money
#4

eFax Corporate features

Functionality

4.0

/5

50
Total Features34 4 categories

Most valued features by users

API
Third Party Integrations
Alerts/Notifications
Reporting & Statistics
Contact Management
Compliance Management
Electronic Signature
Email to Fax

Functionality contenders

mFax
Functionality
#1
FaxLogic
Functionality
#2
eFax Corporate
Functionality
#3
WestFax
Functionality
#4

eFax Corporate users reviews

Overall rating

3.9

/5

50

Positive reviews

72%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.29/10
Rating distribution

5

4

3

2

1

23

13

6

3

5

Pros
This is a good solution to be able to send an occasional fax as the technology has been largely replaced by email.

Andrew K.

Easy to use and convenient. You receive it like a scan and could save it as a PDF.

TL

Trang L.

Excellent, Reliable Solution for Receiving Faxes.

CK

Cher K.

Cons
I was billed for 3 years of service that I didn't use. I had proof of cancellation but was told no refund because I emailed my request to cancel to the wrong company department.

PH

Patricia H.

Customer support is slow, sends you in circles, and gives the wrong answer almost every time. Chat disconnects constantly and they give you the wrong phone numbers to call.

Alicia D.

It's 2019 and the way efax does business is completely unacceptable. Once you give this company your credit card, they make it very hard to take it back.

SH

Steven H.

Overall rating contenders

eFax Corporate
Overall rating
#1
mFax
Overall rating
#2
FaxLogic
Overall rating
#3
WestFax
Overall rating
#4
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

one of my most used tools

Reviewed 2 years ago

provides me with a tremendous amount of value in customer relations and profitability with the time factor in response time. it gives me an edge over my competition

Pros

this enables me to receive my faxes no matter where I'm at. it also lets me decide if and who can be added to distribution list. im anle to respond to my merchants regardless of my location.

Cons

sometimes it can be a little slower than traditional fax to receive. there have been occasions thst i have had to have items faxed to office fax instead.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Digital Faxing with HIPAA Compliance

Reviewed 2 years ago

eFax Corporate allows me to achieve more by digitally faxing documents with HIPPA compliance.

Pros

At the surface, eFax Corporate provides what you expect, a digital fax that allows you to fax directly to an individuals email, and it does it well. It also allows you to sign documents within the application, offers mobile applications and what got me the most excited, it works with GoogleDrive.

Cons

My biggest draw back is their limits on page/file size. Sometimes the charts I have to send are robust and I have to break them down into multiple faxes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EFax

Reviewed 2 months ago
Pros

Efax makes it easy to send and receive a fax while you are out of the office.

Cons

I really have nothing negative to say, the software works and is reasonable cost.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Mistake to switch to them; very disappointed

Reviewed a year ago

It has been terrible. They lied about pricing. Customer support is slow, sends you in circles, and gives the wrong answer almost every time. Chat disconnects constantly and they give you the wrong phone numbers to call. I’ve had faxes not go through at times and no way to fix it. I tried to port my numbers out and they play games to avoid releasing the numbers — for six months and counting — while also telling me that I have to keep paying for service until after the numbers are ported or they won’t port them. They claimed to have sent me a PIN (they haven’t) when it’s just the last four of your credit card (not secure). Overall, this is a terrible company and I encourage people to stay away.

Pros

I switched to eFax for two reasons: it was supposed to be cheaper than Vonage (that turned out to be a lie) and the app is decent for my iPhone. The app is just about the only thing I like, but it’s pretty basic.

Cons

The company itself has scammy sales people, a difficult to use portal for your account, and the worst customer service in the world. Don’t expect them to help you with any issues at all. They will not understand and send you in circles.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fax for Medical Office

Reviewed 2 months ago

We have had a few hiccups with customer service during implementation but overall the software does what we need it to do. Simple to send and receive faxes.

Pros

That faxes are very easily accessible, easy to download and then put in patients charts. It is also very easy to send faxes and keep a contact list.

Cons

If you are locked out of the account, it is very time consuming for customer service to reset the password and get you back into your account.

eFax Corporate FAQs and common questions

eFax Corporate has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


eFax Corporate has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


eFax Corporate supports the following languages:
Polish, Korean, English, Danish, Swedish, Portuguese, Italian, French, German, Chinese (Simplified), Spanish, Dutch, Indonesian


eFax Corporate supports the following devices:
Android, iPhone, iPad


Yes, eFax Corporate has an API available for use.


eFax Corporate offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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