Concord Pricing, Features, Reviews & Comparison of Alternatives

Concord

All-in-one, full Lifecycle Contract Management Platform

4.42/5 (118 reviews)

Concord overview

What is Concord?

Concord is a cloud-based Contract Lifecycle Management Platform that is changing the way the world is creating, negotiating, signing, and managing contracts. An all-in-one platform, Concord is simple to use and works with any type of contract, across your entire company—every department and every employee—and is the only platform to automate and support the complete contract lifecycle, from online negotiation, to e-signature, and contract follow-through.

With robust features and multiple integrations, including Google Docs, Salesforce, Clio, and Box, you get a powerful solution that's flexible, able to meet unique organizational needs and use cases, and makes growth and compliance synonymous.

Concord gets agreements faster, saving you time and money, and makes you more agile with at-a-glance contract management, automated notifications, and powerful analytics—you always know how many contracts you have and what stage they’re in. It’s more than a contract management platform. It’s a contract success platform.
www.concordnow.com

Pricing

Starting from
$50/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English, French
Concord screenshotContract Life Cycle Management Software Features of Concord, The Contract Success PlatformConcord screenshotConcord screenshotConcord screenshotConcord screenshotConcord screenshot

Concord reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.2
  4.4
  4.6
Eric L. Mitchell

Bootstrap to Growth

Used daily for 6-12 months
Reviewed 2016-11-03
Review Source: GetApp

I'm a fan of ease of use, as a long time SaaS user a product needs to be easy to use right away and i want to be able to get to work quickly. Concord has built just that . When needing to get a contract out quickly and struggling with making the contract sound "legal" enough Concord delivers. Concord has helped me take a 1 man PR agency to a 10 person Agency in 6 months.

Pros
Ease of use, easy to roll out to the team as we grow and we don't need to hold hands to get contracts out

Cons
None, the customer service is second to none

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Clint Bell

A Good Contract Management Platform to use

Used daily for 6-12 months
Reviewed 2020-05-08
Review Source: Capterra

Like most contract management platforms I've used, Concord is good but not perfect. All contract management systems have pros and cons, but Concord is the best I've seen... so far.

Pros
Most liked features are: 1. Bulk Importing existing contract portfolios into Concord 2. Search function - fast, accurate and easy to use 3. Sharing contracts with others is very easy and secure

Cons
Largest complaints are: 1. Records of draft contracts can not be changed to "signed" where a contract is executed outside of Concord. So if I started drafting and negotiating a contract in Concord and then had the final contract executed by way of a scanned copy or even DocuSign I have to create a new contract record in Concord. All negotiation history, internal / external discussions, etc are lost. This is one issue that is preventing wider adoption in my organisation. 2. Editing template contracts in Concord does not support features lawyers are ordinarily accustomed to. E.g. unable to use autonumbering in templates, unable to use indenting of template documents well. This become annoying when importing a Word or PDF document to create a template. Not all documents will import correctly, yet the native text editing features do not allow a user to 're-create' the form and structure of the original document as a template. 3. E-signature solution does not provide enough flexibility a signing request to be forwarded by an outside person (i.e. counterparty) to an authorised signatory. Concord's native e-signature solution kind of assumes the person who I share a negotiated draft document to is the person who can sign for that company. In an enterprise environment, this is not always the case as company's have rules on delegated authorities. 4. E-signature solution is limited in fields required to complete execution. End user signing experience is ok but not great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Katie Long

Got custom fields you need to access? Run away!!

Reviewed 2017-03-23
Review Source: Capterra

We contracted with Concord over a year ago and have experienced two very disappointing situations: (1) We started working with Concord in April of 2016. We were guaranteed connection to our custom Salesforce fields within 30 days before we signed our contract in June (only out-of-the-box fields are accessible at this time). Once those 30 days passed, we still were not able to connect custom fields and were then 100% gold star guaranteed it would be working by the end of 2017 (note this is still seven months after initial promise). As of March 2017, we are still not able to connect to the custom fields. We have been paying for a severely handicapped service all this time with no offer of account credit, or any sort of response as to when the custom fields will actually be available. On top of that... (2) One of our users that we have been paying for is not able to connect his API key at all to the Concord platform. We have been in contact with their Customer Service department at least a dozen times regarding this and keep getting the same general response that the tech team is "working hard to investigate the issue". To add insult to injury, our last two emails requesting a response have not received any response. It's been over 30 days since they last responded at all. We feel ignored, lied to and very disrespected as a customer. The saddest part is that we really love everything else about the platform! But if it won't connect to the fields we need, or connect to our user at all, it's not valuable and causing productivity issues. Get it together Concord. At least RESPOND to your customers. And if you are going to promise something to a customer to get them to sign a contract, FOLLOW THROUGH.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Jennifer Hazera

Practical, effective and user friendly system

Used daily for less than 6 months
Reviewed 2019-09-12
Review Source: Capterra

Overall we are very satisfied with Concord. We have about 20 users at this moment and everybody has had a positive experience so far. As with every new system, some questions have come up, but our Customer Success Manager,representative, is always very responsive and always provides effective solutions to our concerns.

Pros
Easy to navigate platform Electronic signature Offers third party access Ability to track changes and set lifecyle

Cons
The transition from our previous system to Concord took a little longer than we expected but we are very pleased with the system overall.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Cheynel Haughawaut

Great Free software for creating documents

Used occasionally for 6-12 months
Reviewed 2019-08-10
Review Source: Capterra

I had a pretty good experience using Concord. I will use in the future because it gets the job done.

Pros
I love that it is free. I also love the ease of use. it is very simple to create and edit a document that needs a signature. Very easy to add other recipients to the document that need to sign and very fast getting to the recipient's email.

Cons
Customer support for the free version can be updated. There was not much to help when first getting started.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Concord pricing

Starting from
$50/month
Pricing options
Subscription
View Pricing Plans

CALL FOR MORE PRICING DETAILS

Concord features

API
Audit Trail
Auditing
Automatic Notifications
Compliance Management
Customizable Reporting
Data Import/Export
Document Storage

Activity Dashboard (549 other apps)
Activity Tracking (322 other apps)
Billing & Invoicing (291 other apps)
Document Management (302 other apps)
Inventory Management (408 other apps)
Inventory Tracking (322 other apps)
Monitoring (293 other apps)
Real Time Data (332 other apps)
Real Time Reporting (284 other apps)
Reporting & Statistics (498 other apps)
Third Party Integration (409 other apps)
Workflow Management (409 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Concord

Key features of Concord

  • Unlimited eSignatures
  • Advanced Reporting
  • Centralized Database
  • Negotiation (internal/3rd parties)
  • Redlining
  • Contract Comparisons
  • Customizable Built-In Alerts
  • Beautiful Interface
  • Enhanced Compliance
  • Google Drive Integration
  • Dropbox Integration
  • Box Integration
  • Salesforce Integration
  • Clio Integration
  • Robust Search Functionalities
  • Analytics Dashboard
  • Audit Trail
  • Salesforce, Dropbox, Google Drive and Box
  • Know every change on a contract
  • Notifications for different events
  • Set alerts and never miss a deadline
  • Online negotiation at your fingertips
  • Increase your compliance
  • See what upcoming contracts need attention
  • One of the most robust search functionalities on the market
  • Executed contracts are no problem and can be tracked
  • One place for all your contracts
  • Enterprise options available
  • Contract Lifecycle Management
  • Multiple signatures can be placed on a contract
  • Your contracts are safe with our data encryption
  • Import executed contracts and bulk export
  • Easy editing for templates
  • Need to find a certain contract fast with document tagging
  • RESTful API
  • Set custom fields and who can edit
  • Choose who see's what agreements
  • Unlimited Electronic Signature
View All Features

Benefits

Version Control of Agreements during the Negotiation Process—online negotiation with all changes, comments, etc. tracked through Track Changes, as well as an audit trail and history.

Templates allow for 1-click contract generation.

Contract Storing and Repository for all Contracts with unlimited storage, ability to import pre-existing and executed contracts, which become searchable.

Search and Reporting Capabilities provide comprehensive information on all documents and deadlines; advanced global search function searches contract and contract’s content making contracts easy to find.

Electronic Signature is legally binding and enforceable.

Smart Notifications for approval workflows guarantee no contract will be signed on behalf of the company before it has been approved.

Salesforce integration allows sales person to select contract, share, personalize message, discuss without leaving Salesforce. Legal has final approval with built in workflow.

Various levels of access and permissions can be set for granular control, and routing is in place for internal approvals—can be built in at template level.

State-of-the-art security features, compliant with the strictest international and industry-specific standards, data-loss prevention, and a monthly uptime of at least 99.9%.