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Unified Communications as a Service (UCaaS)
5
25
4
18
3
5
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud based IP phone with unified communication features
Last updated: March 2026
Unified Communications as a Service (UCaaS) Alternatives & Competitors (2026)
Top 5 free alternatives
0.4
Value for money
Starting price
0.3
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.6/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
0.2
Value for money
Starting price
0.1
Functionality
Agenda Management
4.8/5
Audio Calls
4.7/5
Activity Dashboard
4.6/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
0.5
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
0.5
Value for money
Starting price
0.4
Functionality
Auto-Dialer
5/5
Calendar Management
4.7/5
Access Controls/Permissions
4.6/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
0.1
Value for money
Starting price
Functionality
Automated Routing
5/5
Auto-Dialer
4.7/5
Automatic Call Distribution
4.6/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
0.1
Value for money
Starting price
0.1
Functionality
Activity/News Feed
5/5
API
5/5
Audio Calls
4.7/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
Value for money
No pricing info
Starting price
0.1
Functionality
Chat/Messaging
4.8/5
Call Center Management
4.7/5
Call Recording
4.5/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
0.3
Value for money
Starting price
0.2
Functionality
Activity/News Feed
5/5
API
4.7/5
Attendee Management
4.5/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
0.1
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.8/5
Archiving & Retention
4.2/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
0.3
Value for money
Starting price
0.3
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
0.2
Value for money
Starting price
Functionality
Activity Tracking
5/5
Alerts/Escalation
5/5
API
5/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
0.4
Value for money
Starting price
0.2
Functionality
Call Transfer
4.2/5
Call Monitoring
4.2/5
Caller ID
4.2/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
0.3
Value for money
Starting price
0.2
Functionality
Activity Tracking
5/5
Auto-Dialer
5/5
Automated Attendant
5/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
0.2
Value for money
No pricing info
Starting price
0.2
Functionality
Audio/Video Recording
5/5
Access Controls/Permissions
4.3/5
Archiving & Retention
4/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
0.3
Value for money
Starting price
0.3
Functionality
Agent Interface
5/5
Audio Calls
4.8/5
Activity Dashboard
4.7/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
0.7
Value for money
Starting price
0.6
Functionality
Call Logging
4/5
Alerts/Notifications
3.8/5
Caller ID
3.3/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
0.4
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
Access Controls/Permissions
4.7/5
Alerts/Notifications
4.6/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
ULTATEL | Phone and Teleommunication Solutions For Business
0.6
Value for money
Starting price
0.3
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
0.4
Value for money
Starting price
0.1
Functionality
Call Center Management
5/5
Caller ID
5/5
Automatic Call Distribution
3.7/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5
0.4
Value for money
Starting price
0.3
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Archiving & Retention
5/5
Top Features
Call Routing
4.6/5
Caller ID
4.4/5
Call Monitoring
4.3/5