Evolve IP Phone System Pricing, Features, Reviews & Comparison of Alternatives

Evolve IP Phone System

Cloud based IP phone with unified communication features

4.33/5 (39 reviews)

Evolve IP Phone System overview

What is Evolve IP Phone System?

Evolve IP offers cloud-based IP phone systems and hosted PBX that allows users to communicate from any location at predictable monthly subscription fees. The solution offers a web-based OSSmosis portal through which end users can control voicemail, telephony and conferencing functions. The portal has separate login options for administrator and individual users that allow IT administrators to control the phone systems across an organization.

Evolve IP phone system offers multiple features that include caller ID, corporate/group directory search, call forwarding, voicemail, call barge, selective call acceptance/ rejection and so on. The call forward option permits a user to redirect calls to another destination in many circumstances such as when the line is busy, a call is not answered or the PBX platform is not reachable. The solution also allows users to have both international and domestic inbound telephone numbers for receiving calls. Further, it has an intercom facility that enables users within the organization to communicate with each other via their speakerphones.

Evolve IP offers some additional unified communication services that include audio conferencing, call recording, inbound fax messaging and transcription of the audio message. The solution offers integration with various third party providers such as ConnectWise, Maximizer CRM, Netsuite, Salesforce, SalesLogix, Sugar CRM, Xing and so on.
www.evolveip.net

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Evolve IP Phone System screenshot: Evolve IP - Administrator portal of OSSmosisWhy choose the Evolved Office Hosted IP Phone System?Evolve IP Phone System screenshot: Evolve IP - Administrator portal to control all aspects of telephony featuresEvolve IP Phone System screenshot: Evolve IP - Billing detail and help optionsEvolve IP Phone System screenshot: Evolve IP - View account details and the services installed at various locationsEvolve IP Phone System screenshot: Evolve IP - Web based OSSmosis personal portal

Evolve IP Phone System user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.3
  4.2
  4.3
Nick Girotti

phone system is easy to use

Used daily for 2+ years
Reviewed 2017-11-22
Review Source: Capterra

the mobility of the software makes working from anywhere and being intouch with the office and outside world a breeze.

Pros
all the features we never had before. softphone for laptop, app for phone, auto forwading, remote office, all are great options.

Cons
cant think of anything we do not like about the software. maybe the skype for business plug in that doesnt work on mobile yet but thats about it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dale Wetherill

BP Business Solutions ECS

Used daily for 6-12 months
Reviewed 2019-09-10
Review Source: Capterra

We've had a great experience with everyone at Evolve that we've come in contact with. Ownership of support issues, without escalation, can be a bit challenging at times, but overall we are very pleased with ECS and the phone system as a whole.

Pros
Extremely intuitive agent interface and reporting engine for management team is fantastic. We have been given valuable insights into our business that we didn't have with our previous system.

Cons
Occasional dropped calls can be troublesome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Patrick Gonzalez

Evolve IP Review

Used daily for 2+ years
Reviewed 2019-03-08
Review Source: Capterra

We our IP phone systems has provided us with freedom and mobility. We no longer need to be in the office to stay connected to our business lines and call quality is good most of the time.

Pros
The ability to control our IP phone systems using the Osmosis Portal. We can use the UC-One App on our laptops to stay connected with our corporate office line. Using the UC-One app will allow incoming calls to your office line to be answered from your cell phone or laptop.

Cons
Osmosis Software is not as intuitive as we would like to see. At times difficult to find what you are looking for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Anonymous

IP Phone System

Used daily for 2+ years
Reviewed 2019-03-08
Review Source: Capterra

Pros
The pros of our IP Phone system would have to be the customer service. Evolve's customer service is great. Our rep, is wonderful and always there to answer our questions. The phones are easy to use and the item we love the most is the voicemail to email feature. No more full voicemail boxes, no more having to be at my desk to listen to a voicemail.

Cons
The con of the IP Phone system is adding a temporary out of office message is harder than we would like. If we close early unexpectedly due to weather we cannot just record a new out of office greeting and upload it. We have to call in and give notice that we want a new temporary greeting to be played.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Erwin Barcega

EvolveIP

Used daily for 2+ years
Reviewed 2019-03-25
Review Source: Capterra

I have had nothing but a great experience with EvolveIP. The customer support is excellent, they are willing to help and provide you with every help they can.

Pros
Easy to use, user friendly interface, and quick access to my open tickets and contacting customer support.

Cons
Security time out is too quick. Some functionality are buried in the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Evolve IP Phone System pricing

Pricing options
Subscription
View Pricing Plans

Contact Evolve IP for pricing details

Evolve IP Phone System features

API
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Conferencing
Voice Mail

Activity Dashboard (146 other apps)
Automatic Notifications (114 other apps)
Chat (140 other apps)
Collaboration Tools (86 other apps)
Communication Management (113 other apps)
Contact Management (99 other apps)
Customizable Branding (89 other apps)
Instant Messaging (116 other apps)
Real Time Reporting (88 other apps)
Reporting & Statistics (154 other apps)
Third Party Integration (181 other apps)
Video Conferencing (105 other apps)

Videos and tutorials

Additional information for Evolve IP Phone System

Key features of Evolve IP Phone System

  • Built-in disaster recovery
  • Record users phone calls
  • Redirect calls to another destination
  • Transfer calls
  • Enables delivery of callers identity
  • Audio conferencing
  • Integrates with CRM applications
  • Integration with Outlook
  • Search corporate directory
  • View the call status
  • Receive voicemail
  • SMS notification alert
  • Line monitor
  • Transcription of audio message
  • Click-to-dial from contacts
  • Voice platform API
  • Automated call logging in tickets
View All Features

Benefits

● Evolve IP provides a hosted phone system that eliminates service issues between multiple stakeholders that include network integrator, PBX vendor, ISP and carrier.

● The solution offers built-in features for business continuity and disaster recovery which allows businesses to run unaffected in difficult circumstances.

● Evolve IP is scalable as it allows businesses to add services or users on a requirement basis and offers the continuous support of PBX professionals.

● The solution has the capability to reduce the monthly communication expenses of businesses through free in-network calling.

● Our team of network and security professionals monitors and manages your services 24×7.