Evolve IP Phone System Pricing, Features, Reviews & Comparison of Alternatives

Pros
all the features we never had before. softphone for laptop, app for phone, auto forwading, remote office, all are great options.

Cons
cant think of anything we do not like about the software. maybe the skype for business plug in that doesnt work on mobile yet but thats about it.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Extremely intuitive agent interface and reporting engine for management team is fantastic. We have been given valuable insights into our business that we didn't have with our previous system.

Cons
Occasional dropped calls can be troublesome.

Rating breakdown

Likelihood to recommend: 8/10

Pros
The ability to control our IP phone systems using the Osmosis Portal. We can use the UC-One App on our laptops to stay connected with our corporate office line. Using the UC-One app will allow incoming calls to your office line to be answered from your cell phone or laptop.

Cons
Osmosis Software is not as intuitive as we would like to see. At times difficult to find what you are looking for.

Rating breakdown

Likelihood to recommend: 6/10

Pros
The pros of our IP Phone system would have to be the customer service. Evolve's customer service is great. Our rep, is wonderful and always there to answer our questions. The phones are easy to use and the item we love the most is the voicemail to email feature. No more full voicemail boxes, no more having to be at my desk to listen to a voicemail.

Cons
The con of the IP Phone system is adding a temporary out of office message is harder than we would like. If we close early unexpectedly due to weather we cannot just record a new out of office greeting and upload it. We have to call in and give notice that we want a new temporary greeting to be played.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Easy to use, user friendly interface, and quick access to my open tickets and contacting customer support.

Cons
Security time out is too quick. Some functionality are buried in the system.

Rating breakdown

Likelihood to recommend: 9/10