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FACT24 Logo

Comprehensive crisis management and emergency alert system

Table of Contents

FACT24 - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2025

FACT24 overview

What is FACT24?

FACT24 stands as a comprehensive emergency notification and crisis management solution, furnishing organisations with a robust platform for rapid communication in times of crises. This empowers them to swiftly reach out to employees, stakeholders, customers, and other relevant parties during emergencies or critical incidents. The solution not only facilitates seamless collaboration among incident response teams, irrespective of their geographical locations but also establishes a centralised platform for effectively managing responses to critical incidents.

Features:

- Multi-channel communication

- Customised message templates

- Geo-targeting and grouping

- Two-way communication

- Automation and scheduling

- Digital crisis space

- Task management

- Mobile accessibility

- Reporting and analysis

- Integration and API support

- User management and role-based access

Starting price

Free

Alternatives

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FACT24’s user interface

Ease of use rating:

FACT24 reviews

Overall rating

4.7

/5

7

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.29/10
Rating distribution

5

4

3

2

1

5

2

0

0

0

FACT24's key features

Most critical features, based on insights from FACT24 users:

Reporting/Analytics
Interaction tracking
Event triggered actions
Contact database
Mobile alerts
Incident management

All FACT24 features

Features rating:

User management
Third-Party integrations
Templates
SMS messaging
Real-Time notifications
Real-Time monitoring
Multi-Channel communication
Incident response checklists
Emergency notification
Email alerts
Access controls/permissions
Activity dashboard
API
Chat/Messaging
Communication management
Contact management
Customizable reports
Corrective and preventive actions (capa)
Document management
Multi-Language
Risk alerts
Risk analysis
Risk assessment
Risk management
Risk reporting
Scheduling
Service level agreement (sla) management
Single sign on
Dashboard
Status tracking
Task management
Alerts/Notifications
Customizable templates
Two-Way communication
Reporting & statistics
Reminders
Real-Time reporting
Audit trail
Push notifications
On call scheduling
Multi-Language alerts
Crisis management
Monitoring
Mobile access
Mass notifications
Incident reporting
Geolocation
Event logs

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FACT24 pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about FACT24 price and value

Value for money rating:

FACT24 integrations (2)

FACT24 support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

Live Online
Webinars
Documentation
Videos
In Person

FACT24 FAQs

Q. Who are the typical users of FACT24?

FACT24 has the following typical customers:
Large Enterprises, Mid Size Business

These products have better value for money


Q. What languages does FACT24 support?

FACT24 supports the following languages:
German, English, Spanish, French, Norwegian (Bokmal)


Q. Does FACT24 offer an API?

No, FACT24 does not have an API available.


Q. What level of support does FACT24 offer?

FACT24 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

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