FreJun vs Zoho Voice

Dialpad

Vonage Business Communications

800.com

RingCX

charles

Knowlarity

Compare FreJun and Zoho Voice based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

FreJun is a call automation platform for outbound teams. FreJun meets your end to end communication needs and integrates with your workflow tools seamlessly. 


Archiving & Retention

Auto-Dialer

Automated Routing

Call Logging

Call Recording

Call Routing

Call Tracking Metrics

Call Transcription

Multi-Channel Communication

On-Demand Recording

Recording

FreJun

Android

Web-based

iPhone

business development executive

My experience is good with frejun it helps me so much like i don't need to use my personal number to make calls which is the best thing about frejun.

Analyst/HR Recruiter

FreJun is good and helpful application to use and to maintain all our data records.

IT Recruiter

It helps in tracking the calls. It helps in keep call recording, Highly secure.

Program Manager

Easy to Setup, Cost Effective, Great Customer Service.

HR Analyst

I had a nice experience with Frejun As we need not share our personal number to anyone.

Associate Consultant

It is very easy to use and call recording is an advantage since we can analyze ourselves.

The least likely feature is sometimes its lagging and not able to make calls and also sometime we have to make calls multiple times when its not connecting properly.

Hr recruiter

It provides high quality calling with great customer service in case  we have any problem.

Talent Acquisition Executive

Sometimes it lags a little. Also while receiving a call back, it doesn't always notify you on who it is fast enough.

Frejun is not supporting calls for jio number. Complained about the same many times.

Consultant Business Development 

The calling and the recording part. The software is easy to use and is not that complicated.

ASSOCIATE CONSULTANT

On a very rare case if miss out the incoming call's.

FreJun screenshot: Call logs: All the outbound and inbound calls of every user are logged into the platform.

FreJun screenshot: Auto-dialling sequence: FreJun auto dials the contacts one after the other from the list of uploaded contacts.

FreJun screenshot: Call analytics: Get a detailed analytics of your team’s activity to your inbox every day.

FreJun screenshot: Click to call: Users can make a call with a simple click now. FreJun chrome extension allows the users to make calls directly from the web browser.

FreJun screenshot: Call notes: Users can add call notes after every call which would be synced with the work flow tools.

FreJun screenshot: Call reason and outcome: FreJun allows the users to add call reason and outcome at the end of the call with selection from a simple dropdown. This information would be synced with the work flow tools.

Large Enterprises

Mid Size Business

Small Business

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Agent Interface

Alerts/Escalation

Alerts/Notifications

Automated Attendant

Automatic Call Distribution

Automatic Outbound Dialer

Blended Call Center

Call Center Management

Call Conferencing

Call Disposition

Call List Management

Call Monitoring

Call Queues

Call Reporting

Call Scheduling

Call Tagging

Call Tracking

Call Transfer

Callback Scheduling

Caller ID

Caller Profiles

Campaign Management

Communication Management

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Customer Database

Customer History

Customizable Branding

Customizable Caller ID

Customizable Reports

Dashboard

Data Import/Export

Employee Directory

Engagement Tracking

File Transfer

For Cloud Phone Systems

Inbound Call Center

Integrations Management

Interaction Tracking

Lead Capture

Lead Management

Lead Qualification

Manual Dialer

Mobile Access

Monitoring

Multi-Language

Multiple User Accounts

Online Voice Transmission

Outbound Call Center

Performance Metrics

Phone Key Input

Power Dialer

Pre-recorded Messages

Quality Management

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Reporting & Statistics

Reporting/Analytics

Ring Groups

Role-Based Permissions

SIP Trunking

SMS Marketing

SMS Messaging

Spam Blocker

Surveys & Feedback

Text to Speech

Unified Communications

Virtual Call Center

Virtual Extensions

Voice Customization

Voice Mail

Voicemail Transcription

VoIP

VoIP Connection

Zoho Voice

Linux

Windows

Marketing and Sales Executive

I have not had it for a super long duration but for now its seamless integration with Bigin is great and the pricing is good too.

Owner operator

Overall experience is excellent. Easy to use, support is great, linking with crm is a huge bonus, and the way it's customizable.

Sales

Its been good so far and I am hoping this changes to great in the near future.

Administrador de sistemas

My overall experience with Zoho Voice has been very positive. It’s a robust tool that has greatly improved the efficiency of our customer service team by simplifying call management.

Chief People Officer

Quality keeps improving. Zoho is dedicating a lot of time and customer service is excellent.

Owner

Terrible system; terrible support; not ready for prime time. Good concept; very poor execution.

I was also impressed with the call quality and the variety of features available for managing customer communications.

Director of Investigations and eLicensing

I find that we get a quicker and better response in Voice than we do in Desk. Kavi is great and responds to the majority of items we sent.

Improving Everyday - Proven to be a great product.

There is lack of guidance on how to do 10DLC compliance certification correctly.

They will steal your money and your phone number and hold them and not refund your money.

President

Additionally, the text messaging feature is limited to one-on-one messages, with no option for group texting, which would be beneficial.

Architect

Easy to use, plenty of integration, good dashboard.

The mobile app sometimes faces connectivity issues, which can be frustrating.

Overall I've had a good experience with Voice. I'm still learning with the software but I feel the integration with the other applications works well.

I like the integration it has with the other Zoho products.

Have to stop it and manually type in the number.

Managing Director

All in one interface, control all your business office phone needs from one system. Ability to move between call logs, live calls, settings, stats and more quickly.

FreJun vs Zoho Voice Comparison (2026)

FreJun

Zoho Voice

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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