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GoTo Connect vs Ooma Office Comparison (2026)

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Good recommendations?

GoTo Connect

Ooma Office

Overview

GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Ooma Office is an award-winning and affordable business VoIP solution for any size business. Pricing starts at $19.95/user/month and there are no contracts. We offer two service plans, designed to suit a variety of business needs.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

19.95

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

671

428

179

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

4.4

248

162

Value for money

Ease of use

Features

Customer support

78%

would recommend this app

Pros

“The support from customer support managers and support staff, and the fact that the tool is extremely future-oriented and constantly releases new features that create absolute added value, especially in customer communication and sales.”

Gianna D.

Accounting and Finance

“I believe that it untethers people from their desks, and makes roles that rely on making/receiving calls, such as call centers more flexible to allow remote work.”

LaWanda L.

Concierge Representative

“Seamless as an app on both mobile phones and laptops while working from home.”

Oliver P.

CFO

Pros

“The system offers solid call quality, useful virtual office features, and an easy way to set up multiple business line phone numbers without a large upfront investment.”

Jordan V.

Insurance Account Executive

“It is a better value compared to my local phone company to have multiple phone lines, and they make it easy to manage them on their portal.”

Michael W.

President

“They still charge a full $20 if you just need a line for a fax machine that doesn't have any other calling features needed.”

Michael W.

President

Cons

“It stinks that if the internet connection goes out, then I have no access to my extension, and that if I am at home, and someone is in the office and needs a phone, they cannot use the physical phone at my desk if I'm logged in at home.”

LaWanda L.

Concierge Representative

“The newer updates don't have this feature and it makes it nearly impossible to keep track of an individual agents detailed call information.”

Chad M.

Assistant Manager

“The initial set up was a bit confusing and trying to navigate their bubble system when routing calls is confusing.”

Shane C.

owner-CEO

Cons

“However, when I added multiple lines with different area codes, there was no clear warning or confirmation that each new number would result in an added monthly charge.”

Jordan V.

Insurance Account Executive

“The VOIP phone service was extremely glitchy, leaving clients unable to reach our team to manage their schedules on more than several occasions over the time period in which we used the product.”

Rachel P.

Physical Therapist operations manager

“I only realized this after receiving notifications that my credit card had been charged approximately $14.95 per number.”

Jordan V.

Insurance Account Executive