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GoTo Connect vs Quo Comparison (2026)

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Good recommendations?

GoTo Connect

Quo

Overview

GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Quo is the collaborative phone system trusted by teams at over 90,000 businesses. It brings your customer calls, texts, and contacts into an intuitive, AI-powered app that works across all your devices. Built for teams who never want to miss a call.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

671

428

179

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

4.2

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

Pros

“The support from customer support managers and support staff, and the fact that the tool is extremely future-oriented and constantly releases new features that create absolute added value, especially in customer communication and sales.”

Gianna D.

Accounting and Finance

“I believe that it untethers people from their desks, and makes roles that rely on making/receiving calls, such as call centers more flexible to allow remote work.”

LaWanda L.

Concierge Representative

“Seamless as an app on both mobile phones and laptops while working from home.”

Oliver P.

CFO

Pros

“Quo is solid for straightforward call management, but it falls short for teams using multiple tools or needing robust onboarding capabilities. If you're integrated with platforms like Jobber or need live-call monitoring for training, this tool will feel limiting.”

Richwell A.

Operations Manager

“I like that we are able to have a virtual assistant for missed calls and the call flows are easy to set up.”

Kayla V.

Field Service Coordinator

“We will be using quo for as long as our business is open, we have enjoyed the whole process of it and like it being straight to our personal phones since we are a small, family owned business”

alyssa c.

Manager

Cons

“It stinks that if the internet connection goes out, then I have no access to my extension, and that if I am at home, and someone is in the office and needs a phone, they cannot use the physical phone at my desk if I'm logged in at home.”

LaWanda L.

Concierge Representative

“The newer updates don't have this feature and it makes it nearly impossible to keep track of an individual agents detailed call information.”

Chad M.

Assistant Manager

“The initial set up was a bit confusing and trying to navigate their bubble system when routing calls is confusing.”

Shane C.

owner-CEO

Cons

“Additionally, Quo doesn't support live-call listening, which is a major gap for us, training new CSRs on real calls is critical, and we can't do that effectively with Quo.”

Richwell A.

Operations Manager

“I wasn't able to send messages to any clients or even respond to messages I received until my number was fully processed through with US carriers.”

Dorian L.

Tour Operator

“Contact UI doesn't provide the ability to insert links, for example being able to link to a customer's CRM info in another system.”