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OpenPhone

The collaborative phone system trusted by 50k+ teams

Last updated: March 2025

Table of Contents

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OpenPhone - 2025 Pricing, Features, Reviews & Alternatives

What is OpenPhone?

OpenPhone is the collaborative phone system for teams.

It brings your customer calls, texts, and contacts into an intuitive app that works across all your devices.

Trusted by 50,000+ businesses, OpenPhone helps teammates work together more effectively with shared phone numbers, increases efficiency with automations and integrations, and scales with your business as you grow.

Starting from

/user

Per month

Alternatives with better value for money

OpenPhone's key features

Most critical features, based on insights from OpenPhone users:

Call Routing

3.4

(14)

Mobile Access

3.4

(17)

Call Recording

3.6

(16)

Call Logging

3.6

(11)

Call Center Management

3.6

(10)

Automated Attendant

3.3

(10)

All OpenPhone features

Features rating:

4.2

(58)

Activity Dashboard

5.0

(1)

Alerts/Notifications

5.0

(3)

PBX

2.3

(4)

VoIP Connection

3.0

(7)

IVR

2.6

(7)

Online Voice Transmission

3.8

(4)

Interaction Tracking

(0)

Live Chat

(0)

Multi-Channel Communication

(0)

Multiple User Accounts

(0)

On-Demand Recording

(0)

Reporting & Statistics

(0)

Reporting/Analytics

(0)

SMS Messaging

1.0

(1)

Third-Party Integrations

(0)

Unified Communications

3.0

(1)

Voice Mail

(0)

Voicemail Transcription

(0)

VoIP

(0)

Workflow Management

(0)

Activity Tracking

(0)

API

3.0

(1)

Automatic Call Distribution

(0)

Call Conferencing

(0)

Call Disposition

(0)

Call Monitoring

(0)

Call Reporting

(0)

Call Tracking

(0)

Call Transfer

(0)

Caller ID

(0)

Chat Transcript

(0)

Chat/Messaging

(0)

Collaboration Tools

(0)

Communication Management

(0)

Contact Database

(0)

Contact Management

(0)

CRM

(0)

Customizable Caller ID

(0)

OpenPhone awards

Cloud Communication Platform

76/100

OpenPhone alternatives

OpenPhone

4.2

(58)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.1

Customer Support

4.2

3CX

4.4

(444)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.3

Customer Support

4.1

Twilio

4.4

(479)

visit website

Starting from

0.01

Free trial

Free version

Ease of Use

4.2

Features

4.5

Value for Money

4.2

Customer Support

4.1

OnSIP

4.7

(69)

visit website

Starting from

18.95

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.6

Customer Support

4.9

OpenPhone pricing

Value for money rating:

4.1

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

OpenPhone integrations (9)

Integrations rated by users

We looked through 58 user reviews, to identify which products are mentioned as OpenPhone integrations, and what is the users perception.

HubSpot CRM

Integration rating: 4.0 (1)

Other top integrations

OpenPhone support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Knowledge Base

Chat

Training options

Live Online

Webinars

Documentation

Videos

OpenPhone reviews

Overall rating

4.2

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.76/10

Rating distribution

Pros

“I worked with one tech person at OpenPhone who was proactive, communicative, and really made me feel like my business was super important to them.”

Adam T.

Owner

“There is no doubt that this is one of the best services of its kind. The sound quality is great and the iOS app is easy to use.”

Daniel H.

Managing Director

“Love the cadence of new releases like recording inbox and a Mac app. Voice quality is excellent and I don’t need to give out my personal number for clients and prospects.”

Kamil R.

General Manager

Cons

“We have some programmed for when the customer has left a voice mail and some for missed calls. The caller receives 2 text messages when they leave a message.”

Mario D.

General manager

“I have lost business while using OpenPhone since calls cannot be actually answered (they are automatically disconnected).”

Kate S.

Owner

“Call quality is terrible on mobile devices, whether you are on wifi or data. If on data, unless you have full bars don't bother answering the phone.”

Mario D.

General manager

Read all reviews