Grasshopper vs Aircall

RingEX

Nextiva

Google Voice

Kixie PowerCall

CloudTalk

JustCall

Compare Grasshopper and Aircall based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Google Voice is a <b>phone system</b> and <b>call management</b> software that integrates with your Gmail account and allows you to send voicemails to landlines, mobile and electronic numbers at a click. Google Voice is low cost and converts SMS to email as well as call logging and call screening.

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory. Prices as low as $14/month.

Alerts/Notifications

Automated Attendant

Automatic Call Distribution

Call Center Management

Call Conferencing

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Chat/Messaging

Contact Management

Employee Directory

Fax Management

For Cloud Phone Systems

Mobile Access

Multi-Channel Communication

Multi-User Collaboration

Online Voice Transmission

Reporting/Analytics

Ring Groups

SMS Messaging

Virtual Call Center

Virtual Extensions

Virtual Voicemail

Voice Mail

Voicemail Transcription

VoIP

VoIP Connection

Grasshopper

Android

Web-based

Windows

iPad

iPhone

Operator 

We really like Grasshopper. It is perfect for a small business if you need a good phone virtual system and if your employees work remotely this is perfect.

This not our first time using VOIP for our business line but Grasshopper overs a fair, competitive rate and one of the best Apps to complement the features of the software.

Reservations Manager

This system just amazes me with it's features that keep making my job so much easier. Our clients also fax us using this same toll free number and it is delivered right to my inbox; this is amazing.

Office Manager

Really great support and customer service and definitely ideal for small business. Call forwarding and  use of extensions is awesome.

Excellent 

Overall Grasshoopper is a fun, potential money maker for those who like to invest and keep up with current trends in Stock.

Attorney

It was the worst customer service experience I have ever had. So now I have switched to Ooma  - should have do so long ago.

Our major problem has been that twice we have had our phone number mistaken for another company. Two times, two different companies about a year apart.

Founder, Co-Owner

Response time is excellent. Quite possibly some of the best customer service I've experienced with a software company.

If you like to trade, look at StockMarkets and enjoy keeping up with what is happening with the Dow Jones, this app/program is for you.

Founder

It's easy to use and pretty reliable. We haven't had any issues and setup was easy.

President

Sometimes calls are dropped or the app says that I have a voicemail or missed call, but my phone or my employee's phones never rang.

I found the Grasshopper platform polished and easy to use. It was easy to setup and troubleshoot.

Office Lead

The idea of being able to take the calls from your phone using this app, without giving your actual phone number, and the possibility to integrate with other softwares is great.

Easy to use, convenient, and best customer service I've ever experienced.

Owner

Overall, I was highly pleased with the quick onboarding process. It took less than 30 minutes to have the app fully set up and my number activated.

senior account manager

I would get calls for other members of the organization, and I have no clue how to transfer them over.

Principal

It's easy to use and we can have our own office number without the actual phones and subscriptions.

Director/Producer

It's competitively priced and easy to use. As for functionality, it connects with whatever other phone line you have through forwarding and it also sends an email with a voice message recording.

Grasshopper screenshot: Call log

Grasshopper screenshot: Dial pad

Grasshopper screenshot: Settings

Grasshopper screenshot: Texting

Grasshopper screenshot: Text inbox

Grasshopper screenshot: Extensions

Grasshopper screenshot: Greetings

Grasshopper screenshot: All calls

Grasshopper screenshot: Dialer

Grasshopper screenshot: Inbox

Grasshopper screenshot: Recent calls

Freelancers

Large Enterprises

Non Profit

Public Administrations

Small Business

Connect with customers on voice, SMS, email, or WhatsApp. With AI agents, automation, and 100+ integrations, you can reply instantly, close more deals, and keep customers happy even after hours.

CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction and sales numbers. Integrate CloudTalk with existing tools, buy phone numbers from 140+ countries, use 70+ advanced features and monitor team performance in real-time.

Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Archiving & Retention

Assignment Management

Auto-Dialer

Automated Routing

Automatic Outbound Dialer

Blended Call Center

Call Disposition

Call List Management

Call Queues

Call Reporting

Call Scheduling

Call Screening

Call Scripting

Call Tagging

Call Tracking

Call Tracking Metrics

Callback Scheduling

Caller ID

Collaboration Tools

Commenting/Notes

Communication Management

Computer Telephony Integration

Conferencing

Contact Database

Customer History

Customizable Reports

Dashboard

Data Import/Export

Donor Management

Employee Activity Monitoring

File Transfer

For Nonprofits

Fundraising Management

Inbound Call Center

Integrations Management

Interaction Tracking

List Management

Live Chat

Manual Dialer

Monitoring

Multiple User Accounts

On-Demand Recording

Outbound Call Center

Phone Key Input

Power Dialer

Predictive Dialer

Preview Dialer

Prioritization

Progressive Dialer

Purchasing & Receiving

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recording

Remote Access/Control

Reporting & Statistics

SIP Trunking

Softphone

Tagging

Task Management

Text to Speech

Third-Party Integrations

Time Zone Tracking

Unified Communications

Video Conferencing

Voice Customization

Aircall

CX Rep

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

managing director

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

Everyone on our staff hated every moment of AirCall. They begged to switch from day one and then everything started going progressively worse.

Business Consultant

It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service.

Wholesale Account Manager

Also, I like the analytics which our management team really appreciates because it helps us to determine workflow by gaging when agents are needed more on certain days and times.

Sales and Client Success

The fact you're able to use it across all platforms - mac, windows, android, iOS is really great. I also like the user interface its very clean simple and easy to use.

Team Lead

Onboarding was smooth and every question was answered effectively. In addition, it's very comfortable to manage process flow of phone and assign responsible teams or team members.

Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.

Client Relationship Manager

The ease of use, ability to take notes during a call and docuement who calls in. Also the ability to tag phone numbers.

 Junior Customer Care  Specialist

Sometimes , I loose  the connection my user appears in grey colour and I don't receive incoming calls.

Marketing Coordinator

The call quality is also pretty good for what you're paying.

Sales Development Representative

The ease of use to not manually dial increases productivity and the integration to save on Salesforce.

I love that Aircall was incredibly fast and easy to implement. I am able to change all the settings myself without spending HOURS on the phone with a support team.

VP of Sales and Markerting

It's easy to use and great for an office-less business. I work from home on my laptop and headphones.

I am able to monitor employees and help them by using the coaching feature which is really cool. I can add new hires and remove people who are no longer with our organization with ease.

Customer Support

My experience in general has been very good since its simplicity and speed compared to other apps have made my work much easier.

Worst customer support ever and dumb 3 user rule.

Grasshopper vs Aircall Comparison (2026)

Grasshopper

Aircall

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives