Grasshopper vs Nextiva

RingEX

Google Voice

Vonage Business Communications

Ooma Office

Zoom Phone

Compare Grasshopper and Nextiva based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Google Voice is a <b>phone system</b> and <b>call management</b> software that integrates with your Gmail account and allows you to send voicemails to landlines, mobile and electronic numbers at a click. Google Voice is low cost and converts SMS to email as well as call logging and call screening.

OpenPhone is the collaborative phone system trusted by teams at over 50,000 businesses.

It brings your customer calls, texts, and contacts into an intuitive, AI-powered app that works across all your devices.

Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory. Prices as low as $14/month.

Alerts/Notifications

Automated Attendant

Automatic Call Distribution

Call Center Management

Call Conferencing

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Chat/Messaging

Contact Management

Employee Directory

Fax Management

For Cloud Phone Systems

Mobile Access

Multi-Channel Communication

Multi-User Collaboration

Online Voice Transmission

Reporting/Analytics

Ring Groups

SMS Messaging

Virtual Call Center

Virtual Extensions

Virtual Voicemail

Voice Mail

Voicemail Transcription

VoIP

VoIP Connection

Grasshopper

Android

Web-based

Windows

iPad

iPhone

Operator 

We really like Grasshopper. It is perfect for a small business if you need a good phone virtual system and if your employees work remotely this is perfect.

This not our first time using VOIP for our business line but Grasshopper overs a fair, competitive rate and one of the best Apps to complement the features of the software.

Reservations Manager

This system just amazes me with it's features that keep making my job so much easier. Our clients also fax us using this same toll free number and it is delivered right to my inbox; this is amazing.

Office Manager

Really great support and customer service and definitely ideal for small business. Call forwarding and  use of extensions is awesome.

Excellent 

Overall Grasshoopper is a fun, potential money maker for those who like to invest and keep up with current trends in Stock.

Attorney

It was the worst customer service experience I have ever had. So now I have switched to Ooma  - should have do so long ago.

Our major problem has been that twice we have had our phone number mistaken for another company. Two times, two different companies about a year apart.

Founder, Co-Owner

Response time is excellent. Quite possibly some of the best customer service I've experienced with a software company.

If you like to trade, look at StockMarkets and enjoy keeping up with what is happening with the Dow Jones, this app/program is for you.

Founder

It's easy to use and pretty reliable. We haven't had any issues and setup was easy.

President

Sometimes calls are dropped or the app says that I have a voicemail or missed call, but my phone or my employee's phones never rang.

I found the Grasshopper platform polished and easy to use. It was easy to setup and troubleshoot.

Office Lead

The idea of being able to take the calls from your phone using this app, without giving your actual phone number, and the possibility to integrate with other softwares is great.

Easy to use, convenient, and best customer service I've ever experienced.

Owner

Overall, I was highly pleased with the quick onboarding process. It took less than 30 minutes to have the app fully set up and my number activated.

senior account manager

I would get calls for other members of the organization, and I have no clue how to transfer them over.

Principal

It's easy to use and we can have our own office number without the actual phones and subscriptions.

Director/Producer

It's competitively priced and easy to use. As for functionality, it connects with whatever other phone line you have through forwarding and it also sends an email with a voice message recording.

Grasshopper screenshot: Call log

Grasshopper screenshot: Dial pad

Grasshopper screenshot: Settings

Grasshopper screenshot: Texting

Grasshopper screenshot: Text inbox

Grasshopper screenshot: Extensions

Grasshopper screenshot: Greetings

Grasshopper screenshot: All calls

Grasshopper screenshot: Dialer

Grasshopper screenshot: Inbox

Grasshopper screenshot: Recent calls

Freelancers

Large Enterprises

Non Profit

Public Administrations

Small Business

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

Ooma Office is a simple to use, cloud-based voice + video solution. With a platform designed to enable your team to advance collaboration and productivity, Ooma Office gives you the ultimate flexibility to work from anywhere with video meetings, desktop, and mobile apps.

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

360 Degree Feedback

Access Controls/Permissions

Activity Dashboard

Agent Interface

AI Copilot

Alerts/Escalation

Audio Calls

Audio/Video Recording

Auto-Dialer

Automated Routing

Benchmarking

Calendar Management

Call Queues

Call Reporting

Call Scheduling

Call Screening

Call Tracking Metrics

Canned Responses

Collaboration Tools

Commenting/Notes

Complaint Monitoring

Computer Telephony Integration

Conferencing

Contact Database

Content Management

Customer Experience Management

Customer Surveys

Customizable Reports

Customizable Templates

Dashboard

Data Analysis Tools

Data Import/Export

Drag & Drop

Email Marketing

Employee Coaching Tools

Employee Recognition

Feedback Management

File Sharing

Gamification

Generative AI

Goal Management

Knowledge Base Management

Live Chat

Live Results Sharing

Mobile Survey

Monitoring

Multi-Channel Distribution

Offline Form

Offline Response Collection

Online Polling

Performance Management

Performance Metrics

Post Scheduling

Predictive Dialer

Proactive Chat

Process/Workflow Automation

Quality Management

Question Library

Queue Management

Real-Time Chat

Real-time Consumer-facing Chat

Response Validation

Role-Based Permissions

Screen Sharing

Sentiment Analysis

SIP Trunking

Skip Logic

Social Media Monitoring

SSL Security

Support Audio/Images/Video

Survey Builder

Survey/Poll Management

Third-Party Integrations

Transcripts/Chat History

Transfers/Routing

Unified Communications

Nextiva

IT Engineer

Overall we're happy that we purchase this camera. It is budget friendly for office like us and it give high quality video and sound.

Director of Coworking

With this phone service I get many "dead line" calls and spam calls. There is no filter I have found to prevent.

Chief Operating Officer

Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.

manager

Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.

The Nextiva app is Awesome Works great. We switched to Nextiva because they offered a better price.

Realtor

The quality of service is unmatched. The app is super easy to use, and keeps me organized.

The sales and support team were terrific. Price was steady and the equipment they provided was solid.

Our team had trouble logging into Nextiva’s online platform and the call audio was so poor that we couldn’t hear many customers through all of the static.

Software Administer

I love this product and it helped save our business during the Covid-19 lockdowns.

IT Manager

Our phones are solid and adding Analytics was a great addition to our overall service.

Senior Account Manager

I like the quick responsiveness of their "click-to-call" system that's integrated with Salesforce and the ability to chat with other members on the network through the desktop app.

VP of Operations

I like how I have full control over all aspects of the system such as assigning numbers, forwarding, setting business hours, having multiple voicemail greetings, setting up the call flows, etc.

Administrative Supervisor

Nextiva is easy to use and is a significant cost savings over the alternatives.

Great Customer Service for set up of new phones. Account Managers are usually very attentive to your individual needs.

Account Manager Market Enablement

Price made this options a great value. The sales process was fairly quick.

Business Owner

Pricing and features was the first thing I looked at. I like how it's been able to integrate with my CRM.

Grasshopper vs Nextiva Comparison (2026)

Grasshopper

Nextiva

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives