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Nextiva Pricing, Features, Reviews and Alternatives
Nextiva product overview
Key benefits of using Nextiva
Typical customers
Platforms supported
Support options
Training options
Nextiva pricing information
Value for money
4.0
/5
190
Starting from
18.95
Per month
Per Feature
Value for money contenders
Nextiva features
Functionality
4.1
/5
190
Total features
103
17 categories
Functionality contenders
Nextiva users reviews
Overall Rating
4.2
/5
190
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.53/10
5
4
3
2
1
120
24
22
3
21
SG
Sarah G.
AE
Andrew E.
NZ
Nathan Z.
CB
Christine B.
DB
Darek B.
CB
Christine B.
Overall rating contenders
Janiece S.
Owner
Management Consulting, 1-10 employees
Review source
Transcript
Janiece: My name is Janiece and I'm the owner of a company. I give FAX.PLUS a five-star rating. For more...
Andrew A.
VoIP System Administrator
Construction, 201-500 employees
Review source
Transcript
Andrew : Hi, my name is Andrew. I'm the invoice system administrator, and I would give Nextiva a five...
Jean H.
Verified reviewer
Health, Wellness and Fitness, 51-200 employees
Used daily for 6-12 months
Review source
Share this review:
1. What a difference a new system can make on your business. Now, phone calls are going to the right individual in their department. Before using a VoIP service, our whole system was a mess. We had no department structure regarding calls, and they were being answered by the closest person to the main phone in their department. The quality of the service is great, too. Every call has been crystal...
What we liked least about using Nextiva is the onboarding process took a bit longer than we expected. We had a delay porting our numbers to Nextiva. Beside this small headache, we have had smooth sailing.
Gregg C.
Sporting Goods, 11-50 employees
Used daily for 6-12 months
Review source
Share this review:
Mostly, I like that it works. I don’t get complaints from my people like I did with our previous Dialpad system. Free high-quality desk phones was a juice bonus. Not a difficult system to learn or use as a user.
No voicemail transcription! Difficult to change call trees by yourself (but customer service does it happily and quickly for you). My personal white whale - the iOS app does not work (refuses to sign in) on my iPhone or iPad because it doesn’t like my wifi router (or some such BS).
Hello Gregg, thank you for taking the time to leave us a review. We're happy to hear that you're enjoying the switch to Nextiva and the ease of use that comes with it. We appreciate your feedback on voicemail transcription and the mobile app will make our team aware of the issue and work to improve this for you in the future.
Jorge V.
Verified reviewer
Insurance, self-employed
Used daily for 6-12 months
Review source
Share this review:
If you spend some time with support and cofiguring then it's a great product. It does require some time to get it fully configured how you want it to work.
Pricing and features was the first thing I looked at. I like how it's been able to integrate with my CRM. Their customer support has been great as well.
Took a bit of work to get it up and running from the beginning.
Debbie W.
Nonprofit Organization Management, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
Ability to keep track of calls coming into the office.
Is great when it works. Consistently loses connection.
Sarah G.
Real Estate, 501-1,000 employees
Used daily for 2+ years
Review source
Share this review:
The quality of service is unmatched. The app is super easy to use, and keeps me organized. The service is great, I have never had difficulty with my calls. The customer service is excellent, staff is patient, friendly, and eager to help. Overall, Nextiva has helped me be more efficient in my business and I know it has helped my colleagues within our company as well.
Mobile app is easy to navigate, never gives me any trouble.
That I didn’t switch over sooner, it would have saved me a lot more business.
Nextiva FAQs and common questions
Q. What type of pricing plans does Nextiva offer?
Nextiva has the following pricing plans:
Starting from: $18.95/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Nextiva?
Nextiva has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Nextiva support?
Nextiva supports the following languages:
English
Q. Does Nextiva support mobile devices?
Nextiva supports the following devices:
Android, iPad, iPhone
Q. Does Nextiva offer an API?
No, Nextiva does not have an API available.
Q. What other apps does Nextiva integrate with?
Nextiva integrates with the following applications:
Microsoft Outlook, Workbooks, Lotus Notes To Office 365 Migration, Zoho CRM, Bullhorn ATS & CRM, NetSuite CRM, GoldMine Premium Edition, Five9, Act!, Google Workspace, Dynamics 365, NetSuite, Microsoft Teams, SugarCRM, ServiceNow, ConnectWise Automate, Oracle Sales, HubSpot CRM, Zendesk
Q. What level of support does Nextiva offer?
Nextiva offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum
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