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Nextiva
Simplifying Business Communication
(19)
Faxes can be sent and received through the Nextiva vFAX online portal, via email, or using a fax machine.
How do I forward calls on Nextiva?
Nextiva offers multiple call forwarding methods: Call Forward Always, Call Forward Selective, Call Forward When Busy, and Call Forward When Unanswered, can all be enabled and managed through the Forwarding settings under Voice Settings in the User Actions section. Call Forward When Unreachable can be enabled through the Phone Number under Voice Settings, and Location Forwarding is managed through the Locations section of the Phone System settings.
How do I setup the Nextiva phone system?
Log into the Nextiva admin dashboard, add users, transfer phone numbers, define business hours, set up team extensions, create call flows, set up call routing, forwarding, and recording if needed, record and add custom greetings, and download the Nextiva softphone app.
Is Nextiva fax HIPAA compliant?
Nextiva vFAX offers a HIPAA compliant service, though this removes some functionality for users to maintain compliance. To be HIPAA compliant, users cannot send faxes via email, receive faxes as email attachments, download faxes, or forward faxes via email.
How does Nextiva work?
Nextiva provides a complete phone system for businesses, with a web-based admin dashboard and softphone apps for calling. Nextiva enables both team and customer communications with its business VoIP service.
How much does Nextiva cost?
Nextiva offers three Business Communication plans, with pricing based on the number of users. Plans start from $30.95 per user per month, with Per-user pricing descreasing as the number of users increases, and discounts available for paying annually. Nextiva also offers four Contact Center plan tiers, with pricing available on request. See more pricing information and plan specifics at https://www.getapp.com/it-communications-software/a/nextiva/pricing/
How do I use Nextiva?
Users can log into the Nextiva app on their desktop, laptop, or smartphone and immediately start making and receiving calls.
Typical customers
Platforms supported
Support options
Training options
Starting from
30.95
/user
Per month
Starting from
No pricing info
Value for money
4.5
/5
746
Starting from
30.95
/user
Per month
Value for money contenders
Functionality
4.6
/5
746
Total features
102
20 categories
Functionality contenders
Overall Rating
4.6
/5
746
Positive reviews
591
82
34
8
31
Overall rating contenders