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Grasshopper vs Quo Comparison (2026)

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Grasshopper logo

Grasshopper

Quo logo

Quo

Overview

Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory. Prices as low as $14/month.

Quo is the collaborative phone system trusted by teams at over 90,000 businesses. It brings your customer calls, texts, and contacts into an intuitive, AI-powered app that works across all your devices. Built for teams who never want to miss a call.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

14

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

360

5

4

3

2

1

207

94

31

8

20

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

4.2

64

5

4

3

2

1

43

7

3

3

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

Pros

“They require you to submit a reason online, generate a case number, and then call in to actually cancel.”
Verified reviewer profile picture

Emerson B.

CGO

“It feels like having a small business phone system without the big-company overhead.”
GL

George L.

Managing Partner

“Even after doing all that, I had to go through multiple automated prompts before finally reaching someone who could help.”
Verified reviewer profile picture

Emerson B.

CGO

Pros

“Quo is solid for straightforward call management, but it falls short for teams using multiple tools or needing robust onboarding capabilities. If you're integrated with platforms like Jobber or need live-call monitoring for training, this tool will feel limiting.”
RA

Richwell A.

Operations Manager

“I like that we are able to have a virtual assistant for missed calls and the call flows are easy to set up.”
KV

Kayla V.

Field Service Coordinator

“We will be using quo for as long as our business is open, we have enjoyed the whole process of it and like it being straight to our personal phones since we are a small, family owned business”
ac

alyssa c.

Manager

Cons

“There is auto texts for missed calls but there character limit is so small you can't put much there.”
MC

Milena C.

Office Admin

“This process feels intentionally difficult and not customer-friendly. If a number is ported out, the account should be automatically canceled, or at the very least, billing should stop.”
Verified reviewer profile picture

Emerson B.

CGO

“The only drawback is a small learning curve when setting up custom greetings and voicemail flows.”
GL

George L.

Managing Partner

Cons

“Additionally, Quo doesn't support live-call listening, which is a major gap for us, training new CSRs on real calls is critical, and we can't do that effectively with Quo.”
RA

Richwell A.

Operations Manager

“I wasn't able to send messages to any clients or even respond to messages I received until my number was fully processed through with US carriers.”
DL

Dorian L.

Tour Operator

“Contact UI doesn't provide the ability to insert links, for example being able to link to a customer's CRM info in another system.”
Verified reviewer profile picture

Axel K.

Owner

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features31
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Attendant
  • Automated Responses
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat Transcript
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Customizable Caller ID
  • Customizable Reports
  • Employee Directory
  • Fax Management
  • For Cloud Phone Systems
  • Generative AI
  • IVR
  • Interaction Tracking
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • PBX
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SMS Messaging
  • Sentiment Analysis
  • Third-Party Integrations
  • Unified Communications
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management
  • Total features52
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Attendant
  • Automated Responses
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat Transcript
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Customizable Caller ID
  • Customizable Reports
  • Employee Directory
  • Fax Management
  • For Cloud Phone Systems
  • Generative AI
  • IVR
  • Interaction Tracking
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • PBX
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SMS Messaging
  • Sentiment Analysis
  • Third-Party Integrations
  • Unified Communications
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management

Integrations

  • Total integrations2
  • Gong
  • Google Voice
  • HubSpot CRM
  • Jobber
  • Make
  • Slack
  • Zapier
  • Total integrations6
  • Gong
  • Google Voice
  • HubSpot CRM
  • Jobber
  • Make
  • Slack
  • Zapier

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